Mercedes-Benz of Annapolis - Service Center

If you want excellent Customer Service and excellent service on you Mercedes make an appointment with Bryan at the Annapolis location! The staff at this location are Fantastic! L Hinnant service on you Mercedes make an appointment with Bryan at the Annapolis location! The staff at this location are Fantastic! L Hinnant More

Customer service was outstanding. All I concerns were addressed, communication was frequent and repair options discussed in detail. All I concerns were addressed, communication was frequent and repair options discussed in detail. More

Ronan was very helpful and knowledgeable with assisting me! His customer service was above and beyond anyone I’ve dealt with in past experiences! Will return just for Ronan! me! His customer service was above and beyond anyone I’ve dealt with in past experiences! Will return just for Ronan! More

He is attentive, knowledgeable, polite, and informative. He responds to all my messages and questions. Nice guy! He responds to all my messages and questions. Nice guy! More

Mr. Alex Clothier is always at his best when helping customers. He is a true professional! customers. He is a true professional! More

This would be my second time working with Ronan. I had to get a tire replaced under warranty. Ronan made the process so easy. He was able to get my tire covered quickly and had me out in a timely I had to get a tire replaced under warranty. Ronan made the process so easy. He was able to get my tire covered quickly and had me out in a timely manner. Would recommend Ronan to have as your advisor because he's true to his word and informative through the entire repair process. More

Service is professional and courteous. I appreciate the accommodation friendliness of the staff and service team. I appreciate the accommodation friendliness of the staff and service team. More

Ronan has been a great service advisor. He responds quickly and keeps you abreast of what is happening with your vehicle. This is my 2nd vehicle that I have purchased from Annapolis and I h He responds quickly and keeps you abreast of what is happening with your vehicle. This is my 2nd vehicle that I have purchased from Annapolis and I have always received good service. More

All of the personnel at the dealership are very helpful in trying to resolve your specific issue. Excellent and very timely service! in trying to resolve your specific issue. Excellent and very timely service! More

Alex Clothier provides the best service! He has been my service consultant for about 4 years now and I will continue to work with him servicing my Mercedes. Thank you so much Alex!!! He has been my service consultant for about 4 years now and I will continue to work with him servicing my Mercedes. Thank you so much Alex!!! More