Mercedes-Benz of Annapolis - Service Center

MB has such a caring and attentive staf. I love how they make getting service easy. I love how they make getting service easy. More

Chuck embodies the service standards you see set forth in Mercedes ads - he hasn't let me down a single time in 10 years, he won't let you down either. Mercedes ads - he hasn't let me down a single time in 10 years, he won't let you down either. More

Ronan is fantastic! ! As a professional in the service industry, I very much appreciate when someone is willing to truly take care of their clients. Ronan always takes th ! As a professional in the service industry, I very much appreciate when someone is willing to truly take care of their clients. Ronan always takes the time to ensure what I need is taken care of and if there is something that needs to be addressed he makes sure to keep me in the loop. The cliche concept of “the dealership wants to take advantage of their customers” does not apply to the service that Ronan provides, he never tries to nickel and dime me with unnecessary service suggestions which makes me trust the fact that he really is taking care of me as one of his clients. I’d strongly recommend him to anyone looking for service at the Mercedes Annapolis location. More

Alex is a total rockstar! He always takes great care of me. When I walk in, I always feel like a VIP. I am greeted by name, offered a snack, and given total and understandabl He always takes great care of me. When I walk in, I always feel like a VIP. I am greeted by name, offered a snack, and given total and understandable explanations. I will never go any place else! More

Chuck Leyman is hands down the best. I get nothing short of five-star service when I take my car to MB of Annapolis. I am treated like royalty and never have any nervousness in the pit o I get nothing short of five-star service when I take my car to MB of Annapolis. I am treated like royalty and never have any nervousness in the pit of my belly when I take my car in for service. I cannot say enough about this particular service center. Definitely will refer friends and family to this establishment. More

It was a pleasant experience ! The customer service was great, service was speedy, the phone call was professional explained every single thing in detail it was my first time there The customer service was great, service was speedy, the phone call was professional explained every single thing in detail it was my first time there but it won't be my last ,best repair experience ive ever had, thank you guys so much, More

Ramon was please and expressed concern for my vehicle issues. I would highly recommend him issues. I would highly recommend him More

Wow they were awesome Dropped my car off a day early they fixed it that day fixed it that day More

Had an emergency situation pop up, a screw in my run flat tire, and MB Annapolis immediately took care of the issue once I arrived. tire, and MB Annapolis immediately took care of the issue once I arrived. More

Wonderful service, great service representative (Alex Clothier), work done as expected and on time. I really appreciate the courtesy and professionalism of all the staff and experts!! Clothier), work done as expected and on time. I really appreciate the courtesy and professionalism of all the staff and experts!! More