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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,382 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,382 Reviews of Mercedes-Benz of Annapolis - Service Center
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November 28, 2023
Thanks for the great service. Steve Nevitte is super responsive and helpful every time I bring my car in. Having a consistent point of contact each visit… Steve is always honest Steve Nevitte is super responsive and helpful every time I bring my car in. Having a consistent point of contact each visit… Steve is always honest and to walks me through all my options on service. He really makes the Mercedes annapolis service team shine!😊 More
by juliescully
Employees Worked With
November 21, 2023
Customer service is number 1. Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! More
by Cyberguy
Employees Worked With
Other Employees :
Cashier: Vicky, vallies: Nate, Sellio, Parts: Steve, Shop: Rod Bowen, Keith, Michael Herron, Bryan Jenkins
November 20, 2023
Pete is fantastic! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! More
by mrkelso2001
November 14, 2023
Been taking my car to this service spot and specifically Alex for years now!! Never an issue and have amazing customer service every time! As long as I have my Mercedes I will be here every time. Alex for years now!! Never an issue and have amazing customer service every time! As long as I have my Mercedes I will be here every time. More
by Aj
Employees Worked With
November 08, 2023
I sincerely appreciate how when I have an unexpected problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of Annapolis with service - and appreciate their flexibility. More
by gene_longo
Employees Worked With
November 02, 2023
Steve’s professionalism and expertise was stellar. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. More
by Shauna
Employees Worked With
November 02, 2023
Alex Clothier has been my service representative for many years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be bu years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be buying it from this dealership. More
by paulamgillespie
Employees Worked With
November 01, 2023
Best service experience I have ever had! Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Merce Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Mercedes-Benz and could not be happier. More
by Katrun67
Employees Worked With
November 01, 2023
The staff has always gone above and beyond! I originally came to the dealership for MN warranty work and they have been exceptional! I originally came to the dealership for MN warranty work and they have been exceptional! More
by Nevin
Employees Worked With
October 31, 2023
Chuck was great. He is very professional and courteous. Amazing service and I will not go elsewhere for maintenance on my C300 He is very professional and courteous. Amazing service and I will not go elsewhere for maintenance on my C300 More
by Jackie
Employees Worked With
