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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,380 Reviews

1,380 Reviews of Mercedes-Benz of Annapolis - Service Center

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November 20, 2023

Pete is fantastic! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! More

by mrkelso2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Herman
Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Our team is available should you require any extra help.

November 14, 2023

Been taking my car to this service spot and specifically Alex for years now!! Never an issue and have amazing customer service every time! As long as I have my Mercedes I will be here every time. More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I sincerely appreciate how when I have an unexpected problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of More

by gene_longo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Steve’s professionalism and expertise was stellar. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. More

by Shauna
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Alex Clothier has been my service representative for many years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be bu More

by paulamgillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Best service experience I have ever had! Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Merce More

by Katrun67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

The staff has always gone above and beyond! I originally came to the dealership for MN warranty work and they have been exceptional! More

by Nevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Chuck was great. He is very professional and courteous. Amazing service and I will not go elsewhere for maintenance on my C300 More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Over three years dealing with Ron he has been awesome would recommend him to everyone More

by Gravesgussie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Gravesgussie responded

Over. Three years dealing with Ron he has been awesome

October 30, 2023

My Service representative, Steve Nevitte is always professional, friendly and knowledgeable.. I trust his advice and direction. The service center is efficient and thorough and a pleasure to deal with More

by Jackie Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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