Mercedes-Benz of Annapolis - Service Center

Love Alex he is the best! He is always happy to help me ... when I need something done to my BEAUTY. Thank you for the great service ... when I need something done to my BEAUTY. Thank you for the great service More

Last week I was faced with an emergency situation - a blown tire & on my way to pick up my husband from the hospital following surgery. Fortunately, I was close to the dealership and had the good fortune blown tire & on my way to pick up my husband from the hospital following surgery. Fortunately, I was close to the dealership and had the good fortune of connecting with Alex Clothier who responded with great sensitivity & immediacy. To say he went above and beyond is an understatement. I was in & out of the service center in loaner car within minutes of arriving and with the assurance that my car would be ready the following day. He also arranged for a routine service so that I wouldn't need to make another trip as we live an hour away! He is simply the best! More

Steve was very professional and made sure my car was fixed in a timely manner. He communicated with me every step of the way. Thanks for excellent service Steve! fixed in a timely manner. He communicated with me every step of the way. Thanks for excellent service Steve! More

Steve’s willingness to go above and beyond in providing exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. More

Steve was excellent as usual. He was quite helpful in helping us through the whole service process. Work done in a timely manner. Good job helping us through the whole service process. Work done in a timely manner. Good job More

Again I can’t say enough abought Alex. From dealing with Alex and the service I get on my vehicle this service center is top notch. Alex and the service I get on my vehicle this service center is top notch. More

Kevin and his team are THE BEST! I have been a customer for years and am always provided with first class service. I will not take my car to any other provider! I know Kevin will always give me honesty, re for years and am always provided with first class service. I will not take my car to any other provider! I know Kevin will always give me honesty, respect and impeccable results! More

I always go to Mercedes Benz of Annapolis for service. I just visited on February 4th as my car would not start. Sean called me and provided me with the information I needed to get the car repaired and adv just visited on February 4th as my car would not start. Sean called me and provided me with the information I needed to get the car repaired and advised of upcoming details that would require my attention. Everyone, from the moment you drop the car off, are courteous, friendly and most helpful. It's the best peace of mind a woman can have. More

Alex Clothier is my service advisor. The only word that describes Alex is "Excellence" He makes this dealership superior to any other dealerships. His service is great every single time. He doesn't end th describes Alex is "Excellence" He makes this dealership superior to any other dealerships. His service is great every single time. He doesn't end the transaction until he is sure one is absolutely satisfied. His customer service goes above and beyond anyone expectations. More

I am never disappointed in the service and honesty of Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 More