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Mercedes-Benz of Arcadia

Arcadia, CA

Overview
Employees
Reviews
Vehicles
4.8
1,126 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,126 reviews

February 19, 2024

Great buying experience Denise was exceptional process was fairly quick pricing competitive car was prepped and detailed More

by f1steele
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Justice
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February 19, 2024

Mark Hung was very professional and made our experience an enjoyable one. He was thorough and pleasant to work with. More

by Ogawaint
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Hung
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February 19, 2024

This is my third time buying a car from you and I always love your service you provide. More

by Christianbmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stueber
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February 15, 2024

I loved the way Katrin treated me. She is a top noche sales Rep. she explained everything to me from beginning to the end. A professional who delivers. I recommend her if you are looki More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Mercedes-Benz of Arcadia responded

Hello Joe, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 14, 2024

It was awesome, professional staff, very friendly and very helpful. Thank you very much for amazing customer service. 👌 Much appreciated! More

by Arman K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Mercedes-Benz of Arcadia responded

Hi Arman, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 12, 2024

Nice clean place , friendly employees and Sales man Peter, was very helpful & attentive. He sold me 2020 Mercedes E class. Great customer service. Loved the free coffee too. More

by Garcian2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 14, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 12, 2024

Great dealership store. Staff was nice. Many different inventory and options. Also been around the neighborhood for many years More

by Amilie.C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Park
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Feb 14, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 11, 2024

Had very bad experience. If I had my old car i would walk out. If they sold the car I liked they must let me know in advance So I can go some other places. They kept me ther More

by seonmij
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harout Arslanian - excellent
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Feb 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Arcadia. Our General manager would really like to speak with you more regarding this matter. Please reach out to us at (626) 462-3000. We look forward to hearing from you. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 04, 2024

Superb experience easy to work with timely transaction will purchase another car from Rusnak again More

by f1steele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Justice
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Feb 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

February 04, 2024

Efficient and friendly service. The sales team tried to accommodate my needs in a way that you can feel they are on your side. More

by aishino05272
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
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Feb 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit!

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