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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,035 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,035 reviews

July 14, 2022

Katrin was awesome. She is one of the best dealer in LA area. I highly recommend katrin. More

by Sonny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi Sonny, thank you for your five-star rating and for your business! Our entire team and Katrin appreciates the opportunity. We look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

July 01, 2022

katrin is the one of the best dealer. we are very grateful for her services. More

by tamir880818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Tamir880818, we're happy you found Katrin to be so supportive during your experience here at Mercedes-Benz of Arcadia. Thank you for the positive rating and we look forward to serving you in the future! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

June 30, 2022

The dealership it’s very clean and easy to park But the best part of the place it’s Katrin she is very patient and she doesn’t rush you and understand you I already got 2 Benz’s from here and hopefully m More

by Alvaro4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi Alvaro4ever, thank you for your five-star rating and for your loyalty! Our entire team including Katrin appreciates the opportunity. Enjoy your new car and we look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

June 09, 2022

I have been soo stressed looking for a car, One day After almost giving up, I was online & liked a car on Mercedes Benz Arcadia website, As soon as I requested a quote Mr. mark hung contacted me immed More

by SanaEyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barby
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi SanaEyssa, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 27, 2022

Very caring and professional, She has helped me navigate the struggles of picking a new car, I appreciate her advice. More

by Dtang
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi Dtang, we are very happy to hear you had such a positive experience with Katrin at Mercedes-Benz of Arcadia! We appreciate your 5-star review and look forward to serving you in the future. Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 26, 2022

Fantastic service. Katrin (my sales person) was energetic, communicated fast and precisely, and helped me get the best deal I could find. Would definitely recommend to More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barby in Finance was great as well
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi Ryan, thank you for your five-star rating and for your business! We appreciate the opportunity to serve you and look forward to your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 16, 2022

I LOVE my new car! Katrin was such a pleasure to work with. Very honest, & real. My husband bought me a AMG GTS, I had been looking for a car for years. This Dealershi More

by MLong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi MLong, thank you for your five-star rating and for your business! Our entire team including Katrin appreciates the opportunity. We look forward to your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 10, 2022

Katrin was a pleasure to work with. She is a true expert in her craft with impeccable follow through. More

by Armenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Chia, Stacy Yee
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi Armenb, thank you for your five-star rating and for your business! We are happy to hear you had a positive experience here and will make sure to pass along this info with Katrin. We look forward to assisting you during your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 08, 2022

I loved my experience with Katrin Bassenger! ! She made my first car purchase very smooth. Katrina was very knowledgeable on all the cars and what fit purchase would be most ideal for my expectat More

by D.Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Arcadia responded

Hi D.Natalie, Thank you for the 5-star rating and great review of Katrin! We are very happy to have provided you with such a positive experience. We hope you enjoy your new car! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com he chance to improve by providing us with this feedback.

May 05, 2022

Katrin was the best. I came in just to look around while getting my car serviced and the new s580 caught my eye. She helped me work out a good deal and I got approved im More

by Thomas.hang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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