Mercedes-Benz of Arcadia

very efficent Very helpful everyone,Peter was very experienced, made my paper work within 18 minutes for s550 i purchased on the other hand Ophelia was execelent go Very helpful everyone,Peter was very experienced, made my paper work within 18 minutes for s550 i purchased on the other hand Ophelia was execelent got me out from service in 6 minutes.Thanks to both.... More

Will come back Peter & Arianna were Amazing. This is my 1st lease with Peter, and he always gets the job done. I was in/out of the dealership within 1 hour (includ Peter & Arianna were Amazing. This is my 1st lease with Peter, and he always gets the job done. I was in/out of the dealership within 1 hour (including finance paperwork). Rusnak has the most selection of models and vehicles, and best price (compared to House of Imports, Penske). Arianna was also super patient when I was choosing my car, and showed me all the technology features of the vehicle. Definitely 5-star service and am loving my new E300!! Will be back for many more Mercedes purchases! More

2020 GLC Purchase Great experience. This is our third purchase from Rusnak Arcadia and working with Scott was easy and relaxing transaction. I would not hesitate recomm Great experience. This is our third purchase from Rusnak Arcadia and working with Scott was easy and relaxing transaction. I would not hesitate recommending this dealership and Scott to any of my friends and family. They realize car buyers have many choices of dealerships and brands to buy from and they strive and achieve customer satisfaction. More

Best Team - PETER & ARIANNA (GLC 2020) PETER & ARIANNA were Amazing. This is my 3rd lease with Peter, and he always get the job done. I was in/out of the dealer within 1 hour (including fin PETER & ARIANNA were Amazing. This is my 3rd lease with Peter, and he always get the job done. I was in/out of the dealer within 1 hour (including finance paperwork). Rusnak has the most selection of models and vehicles, and best price (compared to House of Imports, Penske). Arianna was also super patient when I was choosing my car, and showed me all the technology features of the vehicle. Definitely 5-star service and will be back for many more Mercedes purchases! More

Top Notch customer Service & Knowledge of Car! Wow....Talk about service! Fell in love with a GLS 550 on the showroom floor and Sylvia Miranda made it happen the same day! She was so warm and welc Wow....Talk about service! Fell in love with a GLS 550 on the showroom floor and Sylvia Miranda made it happen the same day! She was so warm and welcoming to me and my family! We were connected with Denise Justice in Sales and it could not have been any smoother of a deal. Denise went above and beyond to coordinate with our crazy schedules to accommodate to our timeframe. Denise was so knowledgeable about the car and all of the settings! She took her time explaining everything to me and my family (including kids) ... even set the car up with me to make sure I understood. 100% World Class! Thank you! More

Best, Quickest & Hassle-free purchase I’ve ever made Denise from this dealership is a straight up pro and ROCKED! Clean & super professional process with dialed in & knowledgeable personnel. Billy Kwan Denise from this dealership is a straight up pro and ROCKED! Clean & super professional process with dialed in & knowledgeable personnel. Billy Kwan kicked xxx too More

Wow! Best Service I’ve Ever Had Kate was the most helpful and kind sales person I’ve ever encountered at Mercedes. I will definitely be recommending this location to everyone becaus Kate was the most helpful and kind sales person I’ve ever encountered at Mercedes. I will definitely be recommending this location to everyone because of her. She was very helpful in car knowledge and also finding the exact car I was looking for . She stayed with me all the way through the entire process and was able to give me the pros and cons of each decision I needed to make . More

Wonderful Dealer Experience From the moment I initially inquired on placing an order for the new 2020 GLE, to the moment I drove it off the lot... I received the best customer se From the moment I initially inquired on placing an order for the new 2020 GLE, to the moment I drove it off the lot... I received the best customer service and professionalism from Bruce. He was patient, understanding, and took the time to explain each package that was available for the SUV. He also kept me updated on the build, expected arrival date, and any other questions during the 3 month wait. Where the customer service really shined, was when I came to pickup the car and take it home. Bruce had a great attitude during the entire process of the paperwork and Andy Tan from the finance department made financing feel like a breeze. What really set this experience apart from all the other cars that I have purchased, was that Bruce really took the time to show my mom all the details of the new GLE... inside and out. He explained the functionality of every screen and every button. If it looked like she didn’t understand it fully, he would politely re explain. My family and I have purchased quite a few cars from different dealerships such as Audi, Lexus, Mercedes, etc, and I can truly say that this experience has topped the rest. More

I value my service advisor’s Honesty and Integrity Rusnak has been servicing my cars for more than 20 years. Mike Marsh runs a first class operation that is very customer oriented. He knows many of his Rusnak has been servicing my cars for more than 20 years. Mike Marsh runs a first class operation that is very customer oriented. He knows many of his regular customers by name and provides a personal greeting if he sees you. Everyone is very professional in their appearance and interaction with the customers. I particularly like the relationship that I have with my service advisor Ophelia Wang-LeBlanc. She is very knowledgeable and I value her honesty and integrity. More

Billy was my salesman to help me to purchase new vehicle. He had a great business service that lead me to choice this dealership. I appreciate his efforts was my salesman to help me to purchase new vehicle. He had a great business service that lead me to choice this dealership. I appreciate his efforts and service. More