Back

Mercedes-Benz of Atlanta Northeast

Duluth, GA

4.8
2,075 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta. For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
Contact Dealership

1705 Boggs Road

Duluth, GA

30096

Directions

By Type

Showing 2,075 reviews

September 26, 2019

The Mercedes’ CLA 250 is a Lemon! My 2015 CLA 250 has about 100,000 interstate miles on it and I’ve completed every service appointment needed for my car. However, this piece of junk h More

by Mercedes CLA 250 is a Lemon!
Recommend Dealer
No
Employees Worked With
Bobby Waites
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience with us. Being that this was your first visit to our Dealership with this vehicle, we wanted to be able to help you with the issues you were experiencing. We had our Highly trained technicians run the diagnostic on your vehicle. From their they made their professional recommendations on repair work needed for the vehicle to run effectively & efficiently. It is our understanding that work was declined. If you would like to discuss this matter further, we ask that you reach out to our Service Director, Ewell Shuff at 770.279.3825. Thanks so much & we wish you the best in the future.

September 24, 2019

Needed new tires and Nick reviews all the deals available an Nick made sure I was aware of a tire sale that saved me $150! I was loaned a car at no charge while They put the new tires on and conducted a front en More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Disney
Sep 25, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Our top Priority is to ensure each guest has an excellent experience while here and we are thrilled that Nick made that happen for you! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

September 23, 2019

David is fantanstic! Just got a 2019 E300W from Atlanta Classic Cars. David helped me through the process and did not stop until I had the exact car of my dreams. He was More

by Laura R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toussant Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated. Our Top Commitment is to ensure each guest has an Excellent Experience at Atlanta Classic Cars. David Philips is one of a kind and will go above and beyond for his guest. He makes the car buying process so easy and fun! Thank you for sharing your experience and WELCOME TO THE ATLANTA CLASSIC CARS FAMILY! We look forward to serving you and your family for many years to come.

September 20, 2019

Service Christy and the staff always take excellent care of us. They do what they say every time. I would recommend ATLANTA Classic Cars to anyone More

by G550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Wow! Thank you so much very for your kind words about our Christy! She is one of the best in the business and she truly cares each about their guest and strives to deliver the best experience. Thank you for your kind words and for allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

September 18, 2019

Excellent customer service Bobby from Service Center was excellent! He explained exactly what needed to be done and gave me options. He felt like a friend instead of a salesma More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Wow! Thank you so much very for your kind words about our Bobby! He is one of the best in the business and He truly cares each about his guest and strives to deliver the best experience. Thank you for your kind words and for allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

September 18, 2019

Replace crankcase sensor . Courteous competent service advisor Eli . Car repaired as agreed BUT I believe the labor cost charged for part installation was excessive by $200.00 More

by Jerry Seneker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Sep 25, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you so very much for your kind words about Eli. We strive to deliver the best Service Experience possible and are thrilled to know you are receiving that. Thank you for your continued business and we look forward to seeing you again!

September 16, 2019

Tire change Used express service today for front tires change. I was also informed was going to rotate tires but it didn’t happen. Don’t know if it couldn’t be More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
Sep 16, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 Star Rating and for allowing Atlanta Classic Cars to earn your business! We look forward to serving your and your family for many years to come!

September 15, 2019

Best Car Buying Experience Ever I have to say this was by far my best car buying experience ever and I have purchased quite a few cars over the past several years. Finn, our Salesma More

by Murray101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Black
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

WOW! We truly appreciate your kind words about your experience with Finn and the rest of our team! Your Satisfaction is our top Priority and we are thrilled to know that he provided you with an exceptional buying experience. He is extremely kind and caring goes above and beyond to make sure his guests are satisfied with their purchase. Thank you for allowing us to earn your business and for taking the time to share your experience. WELCOME TO THE ATLANTA CLASSIC CARS FAMILY! We look forward to serving you and your family for many years to come! Have a wonderful day!

September 13, 2019

Unsatisfied Did not return calls or text. Failed to identify problem. Attempted to charge in excess of $333. more than competition for two tires. I have been a cu More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christy Hicks
Sep 16, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience. We would like to discuss your concerns in more detail. Please reach out to our Service Director, Ewell Shuff at your convenience. He can be reach at 770.279.3825 or at eshuff@atlantaclassiccars.com

September 12, 2019

Excellent experience We recently bought a used AMG e53 we dealt with Ben Ajani who from minute one was so friendly and helpful at no point was he pushy and in fact felt li More

by Mattlawson1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ajani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nabors
Sep 16, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated and we can't wait to share them. It is our top commitment to ensure our guests have an exceptional experience while with us and We are Thrilled to know you received that with Ben and Joe! They are some of the best best in the business and will go above and beyond to make sure their guests are completely satisfied with every aspect of their purchase! Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come!

...
125
...