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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.5
458 Reviews

458 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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August 17, 2025

You are charging too much on repairs and part price in the local market your price differs by 400 times More

by TSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you about the total cost for repairs done by our Service Team, as well as the price when purchasing from our Parts Team. Whenever you can, please give me a call so we may discuss this further. Best regards, Priscilla Farrelly Client Relations Manager 770-279-3970

August 16, 2025

I would highly recommend this dealership. Easy to set up an appointment and the team was excellent with communication. I would definitely be using them in future. More

by Prateekjuneja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

The cost of repairs is very high. Please look into the repairs carried on my car that’s abnormal. More

by sajid.nazir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Suzarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Christy Hicks, Service Advisor, was a pleasure to work with. From Micheal in the loaner car service to Christy, they all kept me updated. More

by beckynix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal the driver of the loaner car
Aug 01, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for appreciating our team at Mercedes-Benz of Atlanta Northeast. It's great to hear that they kept you informed throughout your visit.

July 26, 2025

I have been coming here for almost 15 years, they always offer a great experience and service More

by MVATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Overall i was happy with the service and speed resolving my issues the attendants in the drive were courteous and helpful and are an asset to the organization very happy and will return when necessary More

by kw_all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all driveway attendants
July 11, 2025

Extremely helpful & knowledgeable Always impressed Will recommend her to friends & relative Accommodating Curtious Resolves issues More

by Mateen Azmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Mateen Azmi responded

I am a satisfied customer

Jul 11, 2025 -

Mateen Azmi responded

I am completely satisfied customer

Jul 11, 2025 -

Mercedes-Benz of Atlanta Northeast responded

We appreciate your recommendation and kind words for our team at Mercedes-Benz of Atlanta Northeast. We're glad to hear about your positive experience.

June 29, 2025

Jackson and his team do a great job. Communications and updates are always timely. The level of service is an A+. More

by mitch.choquette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for acknowledging our team's efforts and service at Mercedes-Benz of Atlanta Northeast. We appreciate your kind words and wish you all the best.

June 27, 2025

I recently had a fantastic service experience at Mercedes-Benz! From the moment I arrived, the check-in process was incredibly fast and efficient. The service team completed the work on my car promp More

by CNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your positive experience with us. We are glad to hear that our service left a great impression on you. Wishing you smooth drives ahead with your Mercedes-Benz!

June 17, 2025

Angela Yeo has been helpful and accommodating to me since my move to Georgia. I have had excellent response from her using email to schedule appointments. I recommend her and the dealership. More

by dajoser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Yeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your kind words. We're glad to know our team has been helpful and accommodating. Mercedes-Benz of Atlanta Northeast appreciates your recommendation.

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