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Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
447 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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447 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
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May 18, 2025
He was able to diagnose my car issue sooner and able to help me understand about how it needs to be done help me understand about how it needs to be done More
by Manaswitha chowdary
Employees Worked With
May 18, 2025
Taylor is the BEST advisor you can ever get. Every single time I book her, she is always super caring about understanding and always supports if you want to get your car serviced, and always put Every single time I book her, she is always super caring about understanding and always supports if you want to get your car serviced, and always puts her clients first. She never overcharges, and if the price is high, she can work things out or try to navigate a solution. She is knowledgeable about warranty and extended warranty, and I'm happy that I'm able to come to the dealership with her as an advisor, knowing peace of mind. More
by simon
Employees Worked With
May 17, 2025
Jackson is the best service advisor! Consistent with his service and professionalism each visit I make. Consistent with his service and professionalism each visit I make. More
by Cphelps
Employees Worked With
May 16, 2025
They show by the type service they give each time I’ve gone there, that they are very professional people who know what they are doing and how to treat the customer. gone there, that they are very professional people who know what they are doing and how to treat the customer. More
by cfae1950
Employees Worked With
May 15, 2025
I had a terrible experience at this dealership. I was overcharged and forced to deal with a service advisor named Angela, who wasn’t even assigned to me and made no effort to be helpful. Her commun I was overcharged and forced to deal with a service advisor named Angela, who wasn’t even assigned to me and made no effort to be helpful. Her communication was confusing, and it felt like she didn’t want to assist me at all. I had to go all the way to the dealership just to pick up my car and take it to a different body shop. Extremely frustrating and unprofessional. I won’t be coming back. More
by simon
Employees Worked With
May 14, 2025
My husband and I are very satisfied with the excellent customer service that Christy Hicks provides each time we turn our cars in for service. Everything always gets done right and our cars still look br customer service that Christy Hicks provides each time we turn our cars in for service. Everything always gets done right and our cars still look brand new. We’ve been Mercedes Benz customer for more than 20 years and Christy has been our service provider the whole time. We recommend everyone select Christy as their service provider. More
by john_conklin
Employees Worked With
May 08, 2025
Bobby is a very good service advisor He knows his vehicles and what is needed to keep them in top condition vehicles and what is needed to keep them in top condition More
by Art
Employees Worked With
May 08, 2025
Another great experience at Mercedes Benz Atlanta Northeast. Catherine Davis, my service advisor did a great job keeping me updated during the entire process. All employees were courteous and helpfu Northeast. Catherine Davis, my service advisor did a great job keeping me updated during the entire process. All employees were courteous and helpful. More
by rccarlyle727
Employees Worked With
Catherine Davis
May 04, 2025
I always get superior service here from all of the staff from beginning to end. from beginning to end. More
by Jami1
Employees Worked With
April 23, 2025
From a service perspective of “keeping it real” Christy Hicks, is genuine and has a service mentality in her heart. I had a horrible situation with my car, she was easily the most empathic person I dealt w Hicks, is genuine and has a service mentality in her heart. I had a horrible situation with my car, she was easily the most empathic person I dealt with. More
by Jon
Employees Worked With
