Shawn Lim

I had an outstanding experience at Mercedes-Benz of Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A special thank you to Alvin Downer, my sales representative, who was knowledgeable, patient, and never pressured me. He took the time to answer every question and made sure I found the perfect vehicle. I would also like to express my sincere appreciation to Dustin, the Sales Manager, for his professionalism and commitment to ensuring everything went smoothly. His attention to detail and dedication to customer satisfaction were greatly appreciated. A big thank you to Mr. Charles for his kindness and support throughout my visit. His willingness to help and positive attitude made a lasting impression. I am especially grateful to Tony Park in the service department. He consistently provides excellent service, communicates clearly, and genuinely cares about his customers. It’s reassuring to know my vehicle is in such capable hands. Finally, I want to recognize the Loaner Car Manager for making the loaner vehicle process quick, efficient, and hassle-free. Having a clean, well-prepared loaner car while my vehicle was being serviced made the experience even more convenient. The entire team worked together to provide a first-class experience that truly reflects the Mercedes-Benz standard of excellence. I highly recommend Mercedes-Benz of Northeast Atlanta to anyone looking to purchase or service a vehicle. Thank you all for your outstanding customer care—I look forward to returning for many years to come! More

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Finn was professional and knowledgeable in helping me pick my dream car The purchase went smoothly. pick my dream car The purchase went smoothly. More

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Jackson and his team do a great job. Communications and updates are always timely. The level of service is an A+. Communications and updates are always timely. The level of service is an A+. More

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Buying our new Mercedes was a pleasant experience. Mr. Shawn Lim was nice to work with and was knowledgeable about the vehicles. All our questions were answered. I never felt pressured to purchase a Mr. Shawn Lim was nice to work with and was knowledgeable about the vehicles. All our questions were answered. I never felt pressured to purchase a vehicle. I highly recommend working with Finn and Mercedes-Benz of Atlanta Northeast. More

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It was a pleasure to have Shawn Lim & the staff at Mercedes-Benz of Atlanta Northeast assist me with the purchase of my first Benz. The process was a very smooth & pleasant one. Everyone was kind, hel Mercedes-Benz of Atlanta Northeast assist me with the purchase of my first Benz. The process was a very smooth & pleasant one. Everyone was kind, helpful, & prompt! Overall, I had a great experience & I appreciate their 5 star customer service! More

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My husband and I would like to thank Shawn Lim and Eugene M. for making our trade in effortless! We absolutely love our 23 CLS 450! We will definitely be back there for our next purchase!!’ M. for making our trade in effortless! We absolutely love our 23 CLS 450! We will definitely be back there for our next purchase!!’ More

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I came in to the dealership after buying my car somewhere else because i heard they would teach you about the features. I felt like I was at home as soon as I walked in the door. Everyone was so helpful. Set else because i heard they would teach you about the features. I felt like I was at home as soon as I walked in the door. Everyone was so helpful. Seth did an amazing job of showing me what my vehicle could do. He even connected me to the mercedes me app that I didn't know existed. 10/10 would recommend them. More

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Excellent customer service 👏🏽 The car is beautiful and I had plenty of help from the sales man Shawn, in making my selection. It's comforting to know that they are just a phone call away whenever I ne and I had plenty of help from the sales man Shawn, in making my selection. It's comforting to know that they are just a phone call away whenever I need help. More

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We were very pleased with the experience of buying a new Mercedes at this dealership. There was no pressure and we feel we received a good deal. Thank you to Shawn Lim in New Car Sales, and Levi in Financ Mercedes at this dealership. There was no pressure and we feel we received a good deal. Thank you to Shawn Lim in New Car Sales, and Levi in Finance. More

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It was a great experience. Team here is helpful and amazing. They worked us through the process and gave us insight into purchasing a new car. Shawn Lim is an amazing person Team here is helpful and amazing. They worked us through the process and gave us insight into purchasing a new car. Shawn Lim is an amazing person. Thanks for your help and time. We will always count on you and your team. More

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