Shawn Lim

It was a pleasure to have Shawn Lim & the staff at Mercedes-Benz of Atlanta Northeast assist me with the purchase of my first Benz. The process was a very smooth & pleasant one. Everyone was kind, hel Mercedes-Benz of Atlanta Northeast assist me with the purchase of my first Benz. The process was a very smooth & pleasant one. Everyone was kind, helpful, & prompt! Overall, I had a great experience & I appreciate their 5 star customer service! More

Helpful 0

Report | Print

My husband and I would like to thank Shawn Lim and Eugene M. for making our trade in effortless! We absolutely love our 23 CLS 450! We will definitely be back there for our next purchase!!’ M. for making our trade in effortless! We absolutely love our 23 CLS 450! We will definitely be back there for our next purchase!!’ More

Helpful 0

Report | Print

I came in to the dealership after buying my car somewhere else because i heard they would teach you about the features. I felt like I was at home as soon as I walked in the door. Everyone was so helpful. Set else because i heard they would teach you about the features. I felt like I was at home as soon as I walked in the door. Everyone was so helpful. Seth did an amazing job of showing me what my vehicle could do. He even connected me to the mercedes me app that I didn't know existed. 10/10 would recommend them. More

Helpful 0

Report | Print

Excellent customer service 👏🏽 The car is beautiful and I had plenty of help from the sales man Shawn, in making my selection. It's comforting to know that they are just a phone call away whenever I ne and I had plenty of help from the sales man Shawn, in making my selection. It's comforting to know that they are just a phone call away whenever I need help. More

Helpful 0

Report | Print

We were very pleased with the experience of buying a new Mercedes at this dealership. There was no pressure and we feel we received a good deal. Thank you to Shawn Lim in New Car Sales, and Levi in Financ Mercedes at this dealership. There was no pressure and we feel we received a good deal. Thank you to Shawn Lim in New Car Sales, and Levi in Finance. More

Helpful 0

Report | Print

It was a great experience. Team here is helpful and amazing. They worked us through the process and gave us insight into purchasing a new car. Shawn Lim is an amazing person Team here is helpful and amazing. They worked us through the process and gave us insight into purchasing a new car. Shawn Lim is an amazing person. Thanks for your help and time. We will always count on you and your team. More

Helpful 0

Report | Print

Was notified by Shawn Lim every step of the way from order date to pick up. Very pleasant experience. order date to pick up. Very pleasant experience. More

Helpful 0

Report | Print

Fantastic service by my sales person, Shawn Liam. Paperwork took about 15 minutes. Great job on my new vehicle orientation. Will buy a future vehicle from this dealer. Paperwork took about 15 minutes. Great job on my new vehicle orientation. Will buy a future vehicle from this dealer. More

Helpful 0

Report | Print

Very conducive and professional environment. Our customer service assistant, Shawn Lim was excellent. He persevered and demonstrated superb customer relations that culminated our purchase of a car almost sam service assistant, Shawn Lim was excellent. He persevered and demonstrated superb customer relations that culminated our purchase of a car almost same day. More

Helpful 0

Report | Print

I purchased a car from this dealership last week, only because they had the car that we wanted. First, we were promised floor mats when we put down our deposit, but they forgot that they made that promis because they had the car that we wanted. First, we were promised floor mats when we put down our deposit, but they forgot that they made that promise when it came time to pick up the car. Should have gotten that in writing! Sales manager wouldn't return a call (3 calls) in the past week ever since I put down the deposit. General manager also hasn't returned a call. Their representative that reviewed the features and specifics of the car with us when we received the car was not very knowledgeable, and was wrong about several features of the car. Very disappointed and will not be back. More

Helpful 0

Report | Print