Mercedes-Benz of Atlanta Northeast - Service Center

I will drive the distance from Buckhead to this dealership! The car buying process was seamless! No hard pressure! The first service was outstanding! Christy Hicks in service was smart, kind, and dealership! The car buying process was seamless! No hard pressure! The first service was outstanding! Christy Hicks in service was smart, kind, and helpful! 1st woman service advisor I’ve ever had, better than any man. (Sorry men) I like everyone at this dealership! Smiles and nice and they want to help! More

Christy Hicks at Mercedes Benz of Atlanta is a wonderful service advisor!!! She goes out of her way to have your Mercedes serviced with skill, speed and top-notch expertise! She saved me $500.00 too! She service advisor!!! She goes out of her way to have your Mercedes serviced with skill, speed and top-notch expertise! She saved me $500.00 too! She’s a God send! She has also become a good friend! Thank you Lord for Mercedez Benz of Atlanta, Christy and all of the sweet young men that work there! More

I took my 2024 GLE in for service today and had a great experience. Our service advisor Catherine Davis was very helpful in ensuring our service was performed in a timely manner. In addition, Catherine l experience. Our service advisor Catherine Davis was very helpful in ensuring our service was performed in a timely manner. In addition, Catherine lined us up an Uber to go grab lunch while car was being serviced. Our overall experience was a 5 out of 5. More

STAY AWAY. Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to their service department because my trunk would not open. A simple repair that should have taken less than an hour to reset the computer. They had my car for six hours, charged me $300 for nothing, and did not fix the problem. They made it worse, instead of not opening, now the trunk would not close. The trunk would just pop open again when you pushed the trunk lid down. I took my car to another Mercedes dealership, who said that Mercedes Benz of Atlanta Northeast removed my trunk latch, broke it and installed it improperly, that is why my trunk will not close. They also said the Mercedes Benz of Atlanta Northeast removed parts from my car and did not replace the parts they removed. Also, they damaged the wiring harness in my trunk, and the exposed wires could possibly cause an electrical fire. DO NOT BUY A CAR FROM THIS DEALERSHIP. Do you want to take your new Mercedes-Benz to this incompetent repair shop? There will only damage your new car. Do business with another Mercedes Benz dealership. This dealership is dishonest and incompetent. More

STAY AWAY. Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to their service department because my trunk would not open. A simple repair that should have taken less than an hour to reset the computer. They had my car for six hours, charged me $300 for nothing, and did not fix the problem. They made it worse, instead of not opening, now the trunk would not close. The trunk would just pop open again when you pushed the trunk lid down. I took my car to another Mercedes dealership, who said that Mercedes Benz of Atlanta Northeast removed my trunk latch, broke it and installed it improperly, that is why my trunk will not close. They also said the Mercedes Benz of Atlanta Northeast removed parts from my car and did not replace the parts they removed. Also, they damaged the wiring harness in my trunk, and the exposed wires could possibly cause an electrical fire. DO NOT BUY A CAR FROM THIS DEALERSHIP. Do you want to take your new Mercedes-Benz to this incompetent repair shop? There will only damage your new car. Do business with another Mercedes Benz dealership. This dealership is dishonest and incompetent. More

STAY AWAY. Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to their service department because my trunk would not open. A simple repair that should have taken less than an hour to reset the computer. They had my car for six hours, charged me $300 for nothing, and did not fix the problem. They made it worse, instead of not opening, now the trunk would not close. The trunk would just pop open again when you pushed the trunk lid down. I took my car to another Mercedes dealership, who said that Mercedes Benz of Atlanta Northeast removed my trunk latch, broke it and installed it improperly, that is why my trunk will not close. They also said the Mercedes Benz of Atlanta Northeast removed parts from my car and did not replace the parts they removed. Also, they damaged the wiring harness in my trunk, and the exposed wires could possibly cause an electrical fire. DO NOT BUY A CAR FROM THIS DEALERSHIP. Do you want to take your new Mercedes-Benz to this incompetent repair shop? There will only damage your new car. Do business with another Mercedes Benz dealership. This dealership is dishonest and incompetent. More