Mercedes-Benz of Birmingham

Great experience 5 star customer service. Zak Tyler made this car purchase nearly effortless. Easy demeanor, pleasant interaction, no pressure. Took all the time ne 5 star customer service. Zak Tyler made this car purchase nearly effortless. Easy demeanor, pleasant interaction, no pressure. Took all the time necessary to help with our purchase. Highly recommended. More

Great Experience! Patrick was very knowledgeable and professional. Best experience buying a car! Highly recommend! I look forward to having my car serviced at t Patrick was very knowledgeable and professional. Best experience buying a car! Highly recommend! I look forward to having my car serviced at this dealership. Kim in finance, was a pleasure! More

Wonderful Experience Mark Colvin was most helpful as well as kind; I appreciate him so much for making it a seamless experience and also leaving a lasting impression. The Mark Colvin was most helpful as well as kind; I appreciate him so much for making it a seamless experience and also leaving a lasting impression. The whole team was remarkable...Mark, Sy, Trey, and I forgot the guy's name that gave me the lesson to operate the vehicle's amenities, but he was great too. Thanks guys! More

Impressive I was so impressed with Patrick's professional approach in serving me. He was always very respectful and patient in facilitating my decision. I was I was so impressed with Patrick's professional approach in serving me. He was always very respectful and patient in facilitating my decision. I was also very impressed with his product knowledge as he was armed with all the information needed to answer each of my questions for each Vehicle I chose to drive. I purchased my first Mercedes from this dealership In 1987 and I must confess, this one exceeded my expectations for the experience. More

Great service and support (Greg) 4th mercedes I purchased from Greg Forerst. Great guy with great service. The dealership staff is very polite and helpful. Greg is my Mercedes guy!!! 4th mercedes I purchased from Greg Forerst. Great guy with great service. The dealership staff is very polite and helpful. Greg is my Mercedes guy!!!!!! More

Honest, No pressure, excellent experience Joe Coons - GREAT, Mark, Cy and even greeted by Joel... from start to finish they were exceptional. They were honest and did not push, but gave me and Joe Coons - GREAT, Mark, Cy and even greeted by Joel... from start to finish they were exceptional. They were honest and did not push, but gave me and my husband time. What a way to do business. Would highly recommend this dealership and looking forward to doing future business with them. More

First Class Honor, Respect, Loyalty Good evening Mr. Ghali, I am a man at the midway through life at 58 1/2 years old. What you taught me was "Never look back, always look ahead". I l Good evening Mr. Ghali, I am a man at the midway through life at 58 1/2 years old. What you taught me was "Never look back, always look ahead". I lose may dad at the age of 86 five years ago this April, he was everything to me. I use to work as a young kid from 7-thur 12 years old. So I knew as growing up how hard he worked sometimes 14 hours days. So this week with your kindness and also sharing with me your life, cause my dads father came from Greece I was able to listen to your guiding light to me. How proud am I see you my light. You have me everything you were able to clam me down and make me see the light, even in my own crazy thoughts I had, you knew were I was coming from, that could only happen from someone thats grew up overseas as did my Grandfather. You Mr. Ghali Bazzi showed me the light, and help me pick up myself and keep moving. My dad and his brother had great followers in the flower business, and I saw it first hand how they talked to people in their need of happiness and grief. I have so many stories, and so now I found another man like my Grandfather, dad and his brother humble beginnings, and for some reason Mr. Powell knew just who to match me with, "Thank you Mr. Powell. The Mercedes-Benz C-250 is family now, its the first time I will have a good sleep in sevens weeks now. In the ned its all about personalities for me, I was looking for it for such a long time and now I can move forward pick myself back up and look towards the future, and what ever comes my way I know I have You Mr. Ghali Bazzi Mr. Powell and my family at MERCEDES-BENZ with me. What a beautiful German Driving Machine. Its classy, without being overly strong, its strong were you can go the speed limit and enjoying the drive knowing, "Now its not how fast I get their, But Enjoying The Journey In Style and Peace of Mine. More

Comprehensive, yet quick Greg was just simply great. He'll take care you. I tested three different vehicles at three different times, and I was never made to feel rushed to ma Greg was just simply great. He'll take care you. I tested three different vehicles at three different times, and I was never made to feel rushed to make a decision. My concierge Carl was also a pleasure to work with, as he helped me learn how to operate all the features the vehicle has. More

Awesome Experience! Zac Tyler is the man! He went above and beyond to make sure I was happy and taken care of! I would definitely recommend him to my family and friends. Zac Tyler is the man! He went above and beyond to make sure I was happy and taken care of! I would definitely recommend him to my family and friends. Ms. Kim Underwood was awesome as well. She was very knowledgeable and answered every question that had. Thanks again Mercedes-Benz of Birmingham! More

Not good at all I was attempting to get a service estimate on one of my Benz(s) a 1995. I called the dealer two days in a row, left VIN information and never receive I was attempting to get a service estimate on one of my Benz(s) a 1995. I called the dealer two days in a row, left VIN information and never received a call from the service department. On the last call which was a follow-up to a call that morning I was told that the service managers were gone for the day and that the service employees were extremely busy. I was then placed on hold for about 10-20 minutes at which time I simply hung up. With this type of treatment before even having service done I shutter to think of what service I would receive if I brought either of my cars in to this dealership. More