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Mercedes-Benz of Birmingham
Irondale, AL
612 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 612 reviews
November 04, 2016
Am awesome experience We had an awesome experience at the dealership in Birmingham. The service was excellent and the attitude of the staff amazing. We highly recommend t We had an awesome experience at the dealership in Birmingham. The service was excellent and the attitude of the staff amazing. We highly recommend them to anyone who wants to buy a great car. God Bless you all and may you have continued success. #weloveourcar Mr&Ms Ralph Banks. More
by Mr&MsRalphbanks
Employees Worked With
Cy Cyphers, Patrick Lofthus, Joel Garcia
Helpful October 30, 2016
friendly and knowledgeable staff Eric Burks was very helpful in answering questions regarding the vehicle we were considering. Personalized service and knowledgeable. Cy handled the Eric Burks was very helpful in answering questions regarding the vehicle we were considering. Personalized service and knowledgeable. Cy handled the financing and we received a very competitive rate. Friendly staff and attentive to detail. More
by Boyd Family
October 30, 2016
Great job Enjoyed sales experience! Now driving a new Benze. Happy camper. Very patient with me and answered all questions knowledgeably. Smoothed over poor Enjoyed sales experience! Now driving a new Benze. Happy camper. Very patient with me and answered all questions knowledgeably. Smoothed over poor experience with another department. More
by BamaGirl6
Employees Worked With
October 30, 2016
Very pleasant buying experience The dealership, and particularly Joe Coons, my salesperson, were extremely pleasant, knowledgeable and accommodating. There was no pressure and all of The dealership, and particularly Joe Coons, my salesperson, were extremely pleasant, knowledgeable and accommodating. There was no pressure and all of our questions were answered honestly. Joe Coons is super friendly and personable and I would highly recommend him to deal with for your business. More
by Bruce131
Employees Worked With
Joe Coons, Cy Cyphers
October 23, 2016
great place to buy from we just purchased a GLE from Mark Fielding this is our third purchase in the last two years he makes certain you get what you want and are happy we just purchased a GLE from Mark Fielding this is our third purchase in the last two years he makes certain you get what you want and are happy with your purchase if you are in need of a dealership and salesman you need look no further More
by cowboy11
Employees Worked With
Mark Fielding
October 14, 2016
Pleasant Experience I inquired on line about purchasing a Mercedes in the Birmingham/Tuscaloosa area. Steve Carter with Mercedes of Birmingham responded back promptly. Th I inquired on line about purchasing a Mercedes in the Birmingham/Tuscaloosa area. Steve Carter with Mercedes of Birmingham responded back promptly. They had the vehicle in stock that we were interested in. Steve was very accomidating and professional. I would highly recommend the dealership and Steve. More
by Ronnie123
Employees Worked With
Steve Carter, Cy Cyphers
October 08, 2016
Great experience This was our first Mercedes. My wife and I went to the dealership not thinking we would come home with a car, but we did. Eric was very helpful and in This was our first Mercedes. My wife and I went to the dealership not thinking we would come home with a car, but we did. Eric was very helpful and informative without being at all pushy. More
by Ragman928
October 08, 2016
Fantastic experience! I would never have even imagined purchasing a Mercedes, but from the moment I walked on the lot Steve Carter made me feel welcome. It took a long time I would never have even imagined purchasing a Mercedes, but from the moment I walked on the lot Steve Carter made me feel welcome. It took a long time to find the right vehicle to meet our needs, but Steve was patient, humorous, and incredibly helpful. It could not have been a better experience, and we would recommend Steve, and all of the staff at Mercedes Benz of Birmingham without hesitation. He makes you his top priority, and you are not just a client, you are a friend. More
by DesignLover16
Employees Worked With
Steve Carter, Cy Cyphers
October 02, 2016
Wonderful Experience The staff is top notch! They pay attention to every detail. We had a delightful experience working with Ghali. He takes the time to teach you the fea The staff is top notch! They pay attention to every detail. We had a delightful experience working with Ghali. He takes the time to teach you the features of your vehicle. More
by Angela
September 30, 2016
I bought a new Mercedes My husband and I bought a new Mercedes and was not planning on it. We saw the cars in Ashley Furniture parking lot and decided to go to the dealer. We My husband and I bought a new Mercedes and was not planning on it. We saw the cars in Ashley Furniture parking lot and decided to go to the dealer. We arrived and start looking and Eric Burks came out to help. He was extremely nice and professional. He is the best salesman we have worked with and we have bought several cars. More
by lookingt
Employees Worked With
