Mercedes-Benz of Bonita Springs

Geoff Kaleal is awesome !! Best Service Ever!! As always Geoff represents the dealership as a true professional! He is one of the main reasons we have our service needs completed at this dealership As always Geoff represents the dealership as a true professional! He is one of the main reasons we have our service needs completed at this dealership! The dealership is fortunate to have him in their employ! More

Excellent service from start to finish Although we are no longer in the same area, we will only work with FRANK DELUCA when buying a new car. In this particular situation Frank did not have Although we are no longer in the same area, we will only work with FRANK DELUCA when buying a new car. In this particular situation Frank did not have the specific car that we needed, but Frank went WAY ABOVE AND BEYOND to connect us with a dealership that did, and he ensured that we were still given the right deal and fantastic service. Frank really knows the product inside and out, and was able to advise us on what options and upgrades we needed and which we did not. Frank also was candid in discussing the other manufacturers we were considering, and offered solid pros and cons about those cars to help us make our final decision. Can’t say enough good things, if you want to develop a relationship with an expert in the automobile industry, go meet Frank. More

Excellent information I spoke with Frank deluca regarding leasing a Mercedes. Even though he was aware that I currently own a Lexus it did not deter him in any way. He wen I spoke with Frank deluca regarding leasing a Mercedes. Even though he was aware that I currently own a Lexus it did not deter him in any way. He went above and beyond to answer any questions that I had,and there were many. He had a lot of patience and never made me feel that I was taking up his time. I know when I am ready for my next car I will only deal with Frank deluca since he is so knowledgeable in his field. More

Reliable, Competent, Trustworthy! Geoff Kaleal is a service executive that we trust to take care of our Mercedes service needs. He is reliable, competent and makes it a pleasure to go Geoff Kaleal is a service executive that we trust to take care of our Mercedes service needs. He is reliable, competent and makes it a pleasure to go into the dealership. We always feel that he truly cares about our satisfaction with the service at the Bonita Mercedes dealership. From driving the car in to picking it up, service here could not be any better. We would, without reservation, highly recommend Geoff Kaleal to anyone seeking an excellent service advisor.👍👍 More

Professional, personable, and respectful. A+ Found the BMW 6 series I was looking for in their used car section. Problem was I live in NJ. Called anyway and spoke with Mr. Frank Deluca. Within mi Found the BMW 6 series I was looking for in their used car section. Problem was I live in NJ. Called anyway and spoke with Mr. Frank Deluca. Within minutes of speaking with him and confirming they still had the car, he sent me personally made videos of the entire vehicle (inside and out). He emailed me the car fax and all dealer information they had on the vehicle. He sent me a picture of a small section where the clear coat was peeled away on hood. One day later I got a video of the section all re done as if it was new. Put down deposit and booked my flight. Told them I would be driving vehicle back to NJ. Mr. Deluca had vehicle checked top to bottom for me and placed brand new run flat tires on vehicle. He even picked me up at the airport. Exceptional experience. First class all the way. More

Great Sales Experience Went to salesperson Frank Deluca after my sister bought a car from him last year. Our experience with Frank made the sales process easy. Frank is know Went to salesperson Frank Deluca after my sister bought a car from him last year. Our experience with Frank made the sales process easy. Frank is knowledgable, went out of his way to spend as much time with us, and never pressured us. More

Great experience, really enjoyed the process. I really enjoyed the entire process and buying the new car. From start to finish everybody was warm and inviting. There was minimal hassle, and the e I really enjoyed the entire process and buying the new car. From start to finish everybody was warm and inviting. There was minimal hassle, and the experience was very positive. I look forward to passing I look forward to passing this experience on to others as well. Definitely going to buy cars from you all in the future. More

Exceptional as Always! Every time I bring my car in for service I always go to Geoff. He is always on top of everything! His product awareness, his attention to detail, and Every time I bring my car in for service I always go to Geoff. He is always on top of everything! His product awareness, his attention to detail, and I can always rely on him to push to get my vehicle serviced right and back on the road. Its a comforting feeling knowing Geoff is always there and seeing a familiar face every time I come in. Not to mention my car is always cleaned and spotless when I leave and best of all he makes sure I am happy and satisfied. More

Needed recall work I had a great experience. Tory is the best. Always treats me with respect and insures that I am satisfied. I go to him for all my needs at Mercedes. I had a great experience. Tory is the best. Always treats me with respect and insures that I am satisfied. I go to him for all my needs at Mercedes. More

There when I needed them !!! I recently bought a GLE 2018 from the Bonita Springs Mercedes Benz Dealer. My buying experience was decent. What I did not expect was how amazing and I recently bought a GLE 2018 from the Bonita Springs Mercedes Benz Dealer. My buying experience was decent. What I did not expect was how amazing and how caring Bonita Springs Mercedes Benz really is. My family and I recently had a flat tire on a Sunday and the dealer is closed that day. I was kind of worried because I had no Idea what to do. I didn't know where to go or what kind of tire my GLE needed or anything. I called Frank DeLuca's (person who sold me the car) personal cell phone expecting him not to answer but to my surprise he did. I explained my situation and listened attentively. He made sure I was safe and out of danger. He calmed me down and explained what I needed to do. He made me feel like my situation was important to him even though we really didn't connect when he sold me the car. He made it clear that my family and I will always be fine in my GLE because of mbrace's road side assistance 24/7. He setup a tow truck via mbrace for me and had me in a loaner GLE first thing the next morning. I was expecting to pay a lot for a new tire. Frank was kind and caring enough to comp the tire. I was very impressed with Frank's concern for my family's welfare. If you are looking to get a Mercedes Benz let Frank DeLuca be your sales consultant. The man is very knowledgeable, polite and caring. Sincerely, Bryan Matamoros More