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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,605 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,605 reviews

December 25, 2024

It was a pleasure working with Earnest. He was always available to answer questions or work through roadblocks. My purchase was easy and seamless. Although, after my purchase, my gut is tel More

by MARKHAD2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Earnest was able to assist you effectively and make your purchase process easy and seamless. If you have any questions or decide to explore options with the GLE 450, feel free to reach out. We're here to help and hope to serve you again in the future!

December 25, 2024

Excellent Service from start to finish. I certainly appreciate the Car wash and vacuuming. First Class! More

by tjackson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one, and that you appreciated the car wash and vacuuming. We look forward to the opportunity to help in the future!

December 21, 2024

Nice Friendly service department. Very knowledgeable and helpful when explaining what services are being done and what is required in the future. More

by tellis2665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

December 20, 2024

Haley in service was OUTSTANDING as always! Excellent experience every time I deal with Haley, Josh Andujar, Kennedy, Richard! This is the best dealership that I have ever had the pleasure of More

by bhayes11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Love the service and the service tech. & of course management...great work you guys thnks More

by cdbrown087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Great Team! Always professional Always helpful .. each of the service reps are exceptional !!! Highly recommend!! More

by CONNIE.WILKES.C4AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Great service. I was able to work out the sale remotely to surprise my wife. More

by ktn112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

My family and I have been doing business with Mercedes Dealership in Columbus since 1984. Excellent service, customer care is great. Haley is the best! Very smart and knows all about the product. I am More

by JUSTANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Excellent customer service and attention to what we asked for. Was a smooth and easy transaction. More

by rscassell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Great people and a great experience. I's best experience ive had a merecedes benz dealership. More

by mel11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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