Mercedes-Benz of Columbus

Very Good Customer Service! The service performed on my vehicle was completed in a timely manner. The service performed on my vehicle was completed in a timely manner. More

Awesome overall! Haley was a superstar I will definitely be back, communication was great, prompt and informative Haley was a superstar I will definitely be back, communication was great, prompt and informative More

I am a first time Mercedes Benz owner and I was extremely pleased with my service experience - Haley is GREAT! pleased with my service experience - Haley is GREAT! More

Very clean, very welcoming and very polite. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee. More

Picked up mercedes after specified repairs. Picked up car after service. Got home pasnger fell out of car Front seat not bolted to floor specified repairs not made charged $2,000.00+/_ Th Picked up car after service. Got home pasnger fell out of car Front seat not bolted to floor specified repairs not made charged $2,000.00+/_ They picked it up to reattach seat. Returned to Lagrange original issue not fixed see picture 2nd time problems with service Not ready for prime time Charles wardlaw Charles@wardlaws.us More

I cannot say enough about how easy this trade was! From the beginning Kennedy was so easy to work with and made everything so simple, until the end when Mike delivered the Sprinter Van to Florida!! T From the beginning Kennedy was so easy to work with and made everything so simple, until the end when Mike delivered the Sprinter Van to Florida!! Thank you all so much for a great experience!! More

This is the 6th vehicle that we have purchased from MB of Columbus AND from Josh Andujar. They have always treated our family with the utmost respect and with fair and honest consideration! Debi Lewis is a Columbus AND from Josh Andujar. They have always treated our family with the utmost respect and with fair and honest consideration! Debi Lewis is a finance professional and has been able to obtain favorable rates upon purchase. Kennedy McDonald provided exceptional customer service! More

Thank you Lauren and thank you Liz for your excellent customer service extended to me. customer service extended to me. More

August 1, 2023, I had an 8:00 appt to replace a tire. It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needl It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needless to say, we dropped the vehicle off at 5pm the day before. This is unacceptable and for sure not the standards nor the integrity of the company. Sadly it is my first visit and very well could be my last!!! UNACCEPTABLE……5 1/2 hours and my vehicle hasn’t been looked at, don’t forget I had an 8:00am appointment More

If you’re looking for a Mercedes-Benz dealership, look no further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live i further. Mercedes-Benz of Columbus, Georgia is the dealership you want to give your business to. I’m not one to do anything the easy way. I live in Northern California. A little over 2400 miles from Columbus, Georgia. The two MB dealerships in my area were unable (unwilling?) to find me the car I wanted. I went to the MBUSA website and put in the criteria I had for my new car. One car popped up at the Columbus dealership. I clicked on the “I’m interested” button and received an email the same day that someone would contact me in the next 24 hours. Evelyn Tolbert called me the next morning, and we started a conversation about the car available at the dealership. She sent me everything I requested including pictures of the car and the window sticker. The car had all the optional equipment I wanted and, we negotiated a price with delivery. I worked with Debi Lewis to electronically sign the necessary paperwork for the car; this was the easiest transaction I’ve had with a car. I went to the bank, initiated a wire transfer and that was that! Evelyn continues to stay in touch with me, checking in to see if I have questions and to give me the status of where the car is in the delivery process. My new car is on a transport truck heading my way and should be here next week. Every single person I have talked to at the Mercedes-Benz of Columbus dealership has been polite, friendly, and helpful. It has been a very different and pleasant experience from what I encountered from the two dealerships local to me. Is this a conventional way to get a car? Not even close. Did MB of Columbus make this as easy as possible? Yes, they did! I really lucked out when I clicked the “I’m interested” button and Evelyn Tolbert picked up the request. Regardless of where you live in the United States, I would highly recommend Mercedes-Benz of Columbus, Georgia. They will make everything about purchasing a car a breeze for you. I couldn’t be happier with the experience I’ve had with this dealership. Thank you to everyone involved in making ownership of my dream car a reality. More