Mercedes-Benz of Columbus

VERY GOOD. The cleaning I requested was excellent. Could not tip the person because he used a different instant pay, I use Apple pay. Will double his tip next time as I do not carry cash, ONLY AX an Could not tip the person because he used a different instant pay, I use Apple pay. Will double his tip next time as I do not carry cash, ONLY AX and Apple Pay and service could not give me cash back on my bank card. Your clean crew is excellent, More

my service provider was nice and helpful the wait time was less than 2 hours which was great. with what i hade done to my Mercedes thank u so much was less than 2 hours which was great. with what i hade done to my Mercedes thank u so much More

My sales person was the best, Earnest. He was very nice and helpful. However, the sales manager was difficult to work with and I probably will not be back. and helpful. However, the sales manager was difficult to work with and I probably will not be back. More

Have been dealing with this department for 6 years now and always get excellent service. Have been especially pleased with the service received from Elizabeth Enix. and always get excellent service. Have been especially pleased with the service received from Elizabeth Enix. More

From the moment that inquired about the vehicle, to the time of the purchase, Mercedes-Benz of Columbus treated me with professionalism, respect and kindness. time of the purchase, Mercedes-Benz of Columbus treated me with professionalism, respect and kindness. More

The Customer Service and care of my vehicle was phenomenal. The wait time for my vehicle to get repaired was not long at all. They did a great job! phenomenal. The wait time for my vehicle to get repaired was not long at all. They did a great job! More

Service center personnel were great. I had a serious safety with the 48v battery system. My Mercedes dispatcher and follow up personnel were useless.My Mercedes sent 10 emails with instructions which safety with the 48v battery system. My Mercedes dispatcher and follow up personnel were useless.My Mercedes sent 10 emails with instructions which were incorrect and, had I followed those instructions, my transmission would have been severely damaged. My Mercedes rates a 0!! There were no competent personnel in the entire transact.Had I not been involved, I would have serious issues with my car! Please call More

This is the 2nd Mercedes-Benz that I have purchased from this dealership. The same salesperson each time ( Angie Braid ) Angie is super helpful and knowledgeable and patient and seems to always be focused this dealership. The same salesperson each time ( Angie Braid ) Angie is super helpful and knowledgeable and patient and seems to always be focused on what she can do to make sure that I am pleased. She doesn't really try to sell me on anything as much as she listens to what is important to me, and then fits my likes and dislikes with the product. I appreciate being listened to. She is the best automotive sales person with which I have ever worked. The service Department is equally outstanding. When I brought my car in for scheduled maintenance, I was always given a loaner (clean and late model) to use until I could get mine back, or they would take me to work and come back and get me when they were through, and they always kept me informed of what was going on with my car. They treated me as if I were some kind of celebrity and were always courteous and helpful. I used to buy Jaguars ( 4 of them) They are beautiful cars but they just don't seem to reach the same level of sophistication and "State of the Art Technology" that you can get in a Mercedes-Benz. So, the automobile, the dealership, the sales person. I always feel like I've done myself a favor when I deal with them. Joseph Hastie, M.D. More

Richard and his staff are the best! All I could say was, “are you for real”. Love you guys! Thanks a lot Signed Happy Customer “are you for real”. Love you guys! Thanks a lot Signed Happy Customer More

Earnest Jenkins is the best.. he walked me through everything and was completely honest throughout the process. I felt very secure and got my dream car.. Thank you!! everything and was completely honest throughout the process. I felt very secure and got my dream car.. Thank you!! More