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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
994 Reviews
Call Service Center (706) 256-6100

994 Reviews of Mercedes-Benz of Columbus - Service Center

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February 19, 2024

Very informative about what cost on my repairs would be thank you very much for your time and help More

by troyking931
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Columbus responded

Troyking931, we're pleased to hear that our team could provide you with the information you needed about the costs of your repairs. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

February 15, 2024

This is a great service department with friendly and courteous professional staff and service technicians. Ms Haley was very professional and helpful with questions about the findings on my vehicles ser More

by diverdocohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Mercedes-Benz of Columbus responded

Diverdocohio, thank you for taking the time to share your positive experience with our service department! We're delighted to hear your kind words about our friendly and professional staff, including Ms. Haley. Your feedback is invaluable, and we appreciate your recognition of our commitment to top-notch service. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again.

February 09, 2024

I enjoyed my experience, Haley was knowledgeable, professional and very helpful! I appreciate the quality service and quick delivery of my vehicle. Thank you again Haley! I will be bringing my vehicl More

by miapoonpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Columbus responded

Thank you, miapoonpalmer, for your glowing review! We're thrilled to hear that Haley provided you with knowledgeable, professional, and helpful service. We appreciate your trust in us and look forward to serving you for all your future vehicle needs. If you have any further questions or concerns, don't hesitate to reach out. Safe travels!

Feb 23, 2024 -

Mercedes-Benz of Columbus responded

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February 09, 2024

Mercedes of Columbus is fantastic! Everyone in the Service Department was professional, friendly and a pleasure to deal with. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mercedes-Benz of Columbus responded

Thank you for your fantastic review, Happy Customer! We're thrilled to hear about your positive experience with our Service Department. Our team appreciates your kind words, and we look forward to providing the same excellent service in the future. Safe travels, and thank you for choosing Mercedes-Benz of Columbus.

Feb 23, 2024 -

Mercedes-Benz of Columbus responded

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February 09, 2024

.Mercedes of Columbus is fantastic! Everyone in the Service Department was professional, friendly and a pleasure to deal with. More

by tonywelch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Columbus responded

Thank you for your wonderful review, tonywelch1! We're delighted to hear that you had a fantastic experience with our Service Department. Our team strives to provide professional and friendly service, and we're thrilled that we could make your visit a pleasure. We appreciate your kind words and look forward to serving you again!

Feb 23, 2024 -

Mercedes-Benz of Columbus responded

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February 08, 2024

Everyone was courteous and professional. The scheduling and service went smoothly. Thanks for the convenience of a service van. More

by maryannmarshall076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Columbus responded

We're glad to hear that your positive experience with our team was marked by courtesy and professionalism and that both scheduling and service were smooth. Thank you for your feedback, and please let us know if there's anything else we can do to assist you!

February 08, 2024

Waiting area clean and comfortable. Kept me informed while I waited. Everyone courteous and professional. More

by SUZTAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for your review! We're pleased to hear you found our waiting area clean and comfortable, and that our team kept you informed and displayed professionalism throughout your visit. Please let us know if there's anything else we can assist you with!

February 08, 2024

So nice and friendly workers she was very nice with smile. I will come back for sure More

by kimbob4182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Haley's friendly demeanor and welcoming smile made your visit memorable. Please let us know if there's anything else we can assist you with!

February 05, 2024

It is always a pleasure. Courteous and prompt service! Rachelle is absolutely is always wonderful. More

by rnorris7013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Columbus responded

Thank you for your kind review! We're so pleased to hear that you consistently enjoy courteous and prompt service with us. It's wonderful to know Rachelle continues to make your experiences exceptional. We look forward to serving you again. Please let us know if there's anything else we can do for you!

February 03, 2024

Scheduling the service appointment was easy, check-in was easy, the interaction with Haley was very pleasant, the shuttle driver was very personable for my drop-off and my pick-up. Haley explained what need More

by TMECONVERSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Columbus responded

We're delighted to hear about your positive experience from start to finish, with easy scheduling, pleasant interactions with Haley, and a personable shuttle service. We look forward to welcoming you back for your next scheduled appointment. Please let us know if there's anything else we can do for you!

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