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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.6
828 Reviews

828 Reviews of Mercedes-Benz of Columbus - Service Center

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April 17, 2024

Super friendly, very helpful and made me feel welcomed. This is the best Mercedes dealership I have been to in awhile. More

by jb208567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Super friendly, very helpful and made me feel welcomed. This is the best Mercedes dealership I have been to in awhile. More

by mayaballard90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

The team did a good job with both my vehicles this year! The service team has improved over the years. I have had cars serviced by MB Columbus since 1994. My overall review still reflects some legacy experi More

by adsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Rachelle is helpful, knowledge, and friendly. I am appreciative of the help she provides along with her team. More

by Sonjia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

My adviser Haley Mc is a great communicator, friendly, very informative and professional. I wouldn't trade her for the world. More

by ausbymitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

My Adviser Haley Mc were very Professional, Friendly, informative, Knowledgeable and a great Communicator. I wouldn't trade her for the world. More

by ausbymitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

I would rate Haley Mc a 5 Star because she was very professional, knowledgeable, great communicator and informative. I have a Mercedes dealership 25 Min from me but I choose to drive from Tuskegee. A More

by ausbymitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

This is the best dealership the employees are always nice and respectful the atmosphere is always good More

by coxtangela7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Thank you for always being so nice and supportive and taking care of my car. The next time I come in I want to inquire about a wheel lock and new windshield wipers. More

by Walter D Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Rachelle is top notch and provides the warm, personal and professional service that I have come to expect, and she never fails. Her advice is honest, explaining the services that we need and those that are n More

by leonardo_jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.