Back

Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
994 Reviews

994 Reviews of Mercedes-Benz of Columbus - Service Center

Sort by
August 30, 2022

Excellent customer service! Always encounter friendly and receive professional service. Kudos to RJ Campbell who always is very professional and keeps me up to date on the prog More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom- driver for Mercedes - prompt, excellent service and very professional, RJ Campbell
Aug 31, 2022 -

Mercedes-Benz of Columbus responded

Rosie, we are thrilled to hear your feedback and THANK YOU for being a loyal customer! We truly value the relationship with our customers and are glad to hear that it shows. We will be sure to share your review with RJ and the rest of our team here at Mercedes-Benz of Columbus. Please don't hesitate to reach out to us if there is anything else we can do for you. We look forward to continue serving your vehicle needs :)

August 29, 2022

The service was outstanding. I was very satisfied with the service provided. Thanks for the the customer service. It was wonderful . More

by jlewis7888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Mercedes-Benz of Columbus responded

Jlewis7888, thank you so much for your feedback. We will be sure to share your review with our service team. Please let us know if there is anything else we can assist you with!

August 26, 2022

Always great, professional and friendly service. I would not go anywhere else to service my vehicle. More

by leonardo_jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Columbus responded

Thank you Leonardo_jay! We appreciate your business and feedback. Please don't hesitate to let us know if there is anything else we can do for you!

August 23, 2022

Helpful, knowledgeable and great professionalism. They quickly identified and scheduled my appointment hassle free. I appreciate the respect and services provided by all the workers that assisted me. More

by FUNKZY80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Aug 24, 2022 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to share your feedback, FUNKZY80. It's great to know that our service team continues to provide fast and reliable service. Please don't hesitate to reach out if there is anything else we can do for you! We look forward to assisting you in the future.

August 20, 2022

I needed new tires. RJ was my service representative. He is WONDERFUL. Communication was great More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Aug 22, 2022 -

Mercedes-Benz of Columbus responded

Betsy, thank you so much for your feedback about RJ! We are happy to hear he exceeded your expectations. Please don't hesitate to reach out if there is anything else we can do for you!

August 18, 2022

I had a screen problem with my Mercedes C-300. The service department was pros at customer service and their jobs. My car was done within a very good time and they also provided a loaner car. Thum More

by kinghais102
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Aug 18, 2022 -

Mercedes-Benz of Columbus responded

Kinghais102, we are delighted to hear about your service experience! We will be sure to share your feedback with our team. We look forward to continue assisting you with your Mercedes-Benz needs in the future :)

August 16, 2022

Great Service, friendly knowledgeable staff. I have purchased 3 Mercedes from this dealership which says it all More

by WHIGRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Mercedes-Benz of Columbus responded

Thank you for your continued business WHIGRY! We look forward to continue serving your Mercedes-Benz needs. Please don't hesitate to reach out to us if there is anything else we can do for you in the meantime.

August 15, 2022

Awesome visit, Personnel was very courteous and helpful. I would certainly recomend thisdealership to other people. Great atmosphere ! More

by willie.rosskay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Mercedes-Benz of Columbus responded

Willie.rosskay, thank you so much for taking the time to share about your experience! We are delighted that Lizzy, Lauren and Rachelle were able to assist you with your service needs, and ask kindly that you upgrade your star ratings of them to reflect that. We look forward to your next visit and please let us know if there is anything else we can do for you in the meantime :)

August 15, 2022

Excellent service and communication. Great waiting area as well. Will plan on returning for service here again. More

by JILLWOEHRLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Mercedes-Benz of Columbus responded

JILLWOEHRLE, we appreciate you sharing about your service experience! Thank you. Please let us know if there is anything else we can do for you. We look forward to seeing you at your next visit!

August 12, 2022

Everyone was amazing! Lauren, Thomas and the entire crew was helpful, fast and kind! I cannot remember the name of the gentleman who did the diagnostic drive with me, but More

by JENNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Mercedes-Benz of Columbus responded

JENNIE, thank you so much for your feedback! We are delighted that Lauren, Tom and the rest of our service team were able to exceed your expectations. Please don't hesitate to reach out the next time we can assist you!

...
44
...