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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

July 29, 2021

Frank was great! And helped me a lot, I have decided to service my vehicle at this location from now on. Everything is very well organized and everyone is so helpful, I ran into some problems at other loca More

by Adriana V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Francisco and our team. We're glad to hear they delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Great dealer with excellent service advisor Francisco Esteves. Rarely do you find a place where service exceeds expectations, but they do here! You can relax knowing that your car is receiving excellent More

by Mercedes Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Francisco and our team, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Always a pleasure to visit Jose and the team. Immediately resolves my car issues and has me on my way quickly. Thank you gang. Highly recommended More

by ibargueira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Excelente atención Súper profesional Se esmera en atender con la mejor disposición y eficiencia al cliente. Persona muy educada Muy agradable y confiable More

by Concettina Melillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you, Concettina. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Dealership personnel is friendly & courteous. Their professionalism and willingness to ensure customer's satisfaction is outstanding. Mr. Estevez from the Service Department was very helpful, and under More

by swisskiss1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Francisco! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Jose is excellent, gives accurate information.Able to Jose is excellent, gives accurate information. Able to reach him when I have issue. Explain service that may be needed in the near future. Good job More

by Rangel.escamilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are thrilled that you have found your experience with Jose and the team to be a positive one here at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Francisco was extremely professional and beyond accommodating !! Wonderful and efficient experience !! Challenging times today and the friendliness and patience of the Mercedes team a pleasure Th More

by My suv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Alex Morales ,our Service Consultant, is always so professional, informative and on point! He is the main reason why our family stays with Mercedes Benz ! Exceptional Service every time! René Gracia More

by Pilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazher Majeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Alex, Rene and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 29, 2021

Tony is ALWAYS polite, efficient, courteous and knowledgeable. He is certainly an asset to the organization and I would highly recommend him to my friends Dr. Barry Siegel More

by bsiegel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 30, 2021 -

Mercedes-Benz of Coral Gables responded

Dr. Siegel thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Frank was very attentive and courteous. He knows how to treat a client. He was able to get me the information and results that I was looking for. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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