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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,320 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,320 reviews
October 13, 2020
Always willing to help. Very respectful and professional. Knowledgeable and great customer service skills. I highly recommend Frankie to others. Thank you for always being there for the customers. Knowledgeable and great customer service skills. I highly recommend Frankie to others. Thank you for always being there for the customers. More
by Dorin71
Employees Worked With
Helpful October 13, 2020
Always willing to help and get the job right. He has taken much care of my cars for many years now. Me and my wife are very pleased. taken much care of my cars for many years now. Me and my wife are very pleased. More
by Erictorano
October 10, 2020
Excellent customer service. Rene and Frankie are exceptional and go above and beyond to make sure that we are taken care of at all times. exceptional and go above and beyond to make sure that we are taken care of at all times. More
by Michael S
October 09, 2020
This was my first visit to Mercedes-Benz of Coral Gables. I was in need of scheduled maintenance and found the staff to be very professional and courteous, and the facility very well maintained. I was in need of scheduled maintenance and found the staff to be very professional and courteous, and the facility very well maintained. More
by Stephen C
Employees Worked With
October 09, 2020
Guillermo Requena in the service department was amazing, he was very understanding of my needs. Overall everyone was very welcoming and treated me very well. he was very understanding of my needs. Overall everyone was very welcoming and treated me very well. More
by Joaquin D Rodriguez
Employees Worked With
Guillermo Requena
October 09, 2020
Very courteous professional and seems like a really nice person He provided accurate time line when car would be done so I was not disappointed person He provided accurate time line when car would be done so I was not disappointed More
by Shayna
Employees Worked With
Jose Artiles
October 08, 2020
Amazing service as usual from Jose! He’s quick and efficient when I come see him, appreciate his help been coming to him for about two years efficient when I come see him, appreciate his help been coming to him for about two years More
by Kaylee
Employees Worked With
Jose Artiles
October 08, 2020
Excellent service advisor. Forward thinking and makes certain I understand what is being done and why. Cannot ask for more from a service advisor. Thank you Jose! certain I understand what is being done and why. Cannot ask for more from a service advisor. Thank you Jose! More
by ernie_rojas
Employees Worked With
Jose Artiles
October 08, 2020
He us an outstanding service writer and asst manager. He has always been available and exceedingly knowledgable. He is the reason we continue to lease MB. has always been available and exceedingly knowledgable. He is the reason we continue to lease MB. More
by teachbone
Employees Worked With
October 08, 2020
I took my car for service. Working with Marcos makes the whole process easy. He is informative and honest about the work that will be done to my car. You can always count on him to be in and out with no pro whole process easy. He is informative and honest about the work that will be done to my car. You can always count on him to be in and out with no problems. More
by Bjmarcelin
Employees Worked With
