Mercedes-Benz of Coral Gables

Without a doubt the best sales person in the business. He knows what you need before you even ask. Knowledgeable about the products and attentive to the client’s needs and desires. Can’t recommend him highly knows what you need before you even ask. Knowledgeable about the products and attentive to the client’s needs and desires. Can’t recommend him highly enough. More

Absolutely the Best Mercedes Benz dealer ive been to for..." - PabloG Absolutely the Best Mercedes Benz dealer ive been to for service....I just serviced my new 2020 GLC bc window malfunction, my advis for..." - PabloG Absolutely the Best Mercedes Benz dealer ive been to for service....I just serviced my new 2020 GLC bc window malfunction, my advisor Dave Gossett immediately got me an apt early morning, i was in/out 5-10 min w new loaner vehicle, within 2 hours car washed, vacuumed, with defective window switch part replaced and i was on my way home effortlessly. What stands Dave Gossett my service advisor apart from other advisor at various other Benz dealerships is his professional attitude, courteous and knowledgeable about the brand and dedicated 100% customer service. I usually service my vehicles at Benz Ft Lauderdale bc i have a lot of work in the area, but now will permanently trust Dave Gossett and his team with my service. More

I just picked up my GLC and Carlos Pereda was my sales person - he truly is different than any other Mercedes salesperson i have ever met over past 15 years with the brand- he is experienced, dedicated an person - he truly is different than any other Mercedes salesperson i have ever met over past 15 years with the brand- he is experienced, dedicated and patient with the sales process was no gimmick back and forth dealership manager sales tactic- NOPE. I gave a realistic price that another dealership was offering he matched it within a minute and we proceeded to Financial Consultant Rosa Soriano- Now this is where things get even better. Usually when you see a financial manager you spend in the room for one hour sales tactics by warranty paint protection etc...however Rosa was very straightforward made me feel comfortable about option packages i had, no pressure, and I was able to purchase what i wanted and was done with process quickly. By The time I went upstairs everything was already ready printed and efficiently done...She was also one of the few financial personnel that explained all fees in detail step by step and was extremely dedicated professional way beyond any financial personnel I have ever met including prior experience w Audi BMW and for the past year’s Mercedes. When you’re purchasing a luxury vehicle you want to feel no pressure but at the same time excellence in customer service professionalism, and a sense of dedication to your needs which really makes the whole process even more valuable. The combination of Carlos Pereda and Rosa (Finance) really truly made me loyal to this Mercedes-Benz dealership. I rarely write reviews this long but I felt this team really did an outstanding job More

Service was great, salesman, Mr. Baracaldo is a great person. I’m a bit disappointed at the quality of the car, within the first week of ownership, I had to take the car to service twice for the same pro person. I’m a bit disappointed at the quality of the car, within the first week of ownership, I had to take the car to service twice for the same problem, the check engine light was on, hopefully the problem has been resolved. More

Excellent service. Flo is the best hands down when looking for your 1st, next or last Mercedes. Great experience from the beginning to me driving away in my new Mercedes. looking for your 1st, next or last Mercedes. Great experience from the beginning to me driving away in my new Mercedes. More

excellent service fast work. great job. but the charge for programming a key was excessive. Especially the additional charge under "Misc. Charges" for $21.61. totally u fast work. great job. but the charge for programming a key was excessive. Especially the additional charge under "Misc. Charges" for $21.61. totally unnecessary. More

Tony has taken care of multiple business and household vehicles for us over many years. He is a true asset (AAA+) to the MB Team! vehicles for us over many years. He is a true asset (AAA+) to the MB Team! More

Tony Fuentes have been servicing my cars for two decades The individual is so kind and so effective a rare experience now a days, He keeps you inform of what's going on and why. The individual is so kind and so effective a rare experience now a days, He keeps you inform of what's going on and why. More

GLC 300 As usual outstanding customer service by Freddy and Lorena. Work was done on time and complete. Dropping off car, getting loaner and picking up is As usual outstanding customer service by Freddy and Lorena. Work was done on time and complete. Dropping off car, getting loaner and picking up is a breeze. A pleasure doing business with them. More