Mercedes-Benz of Coral Gables

Peter was detailed & attentive to our needs He was very kind , honest & met all our questions with detailed explanations, when we received our car , we got private tutoring on the functions and it was pret kind , honest & met all our questions with detailed explanations, when we received our car , we got private tutoring on the functions and it was pretty overwhelming, so they said, “ drive it , & write down questions & come back anytime “ Super satisfied Dr David & Kathy Nateman More

Nick was very helpful. It was my first interaction with him as my Service Advisor and was very impressed. It was my first interaction with him as my Service Advisor and was very impressed. More

Had to get my vehicle back to the service dept for an issue. MB sent a tow truck driven by Jose Cruz. Jose was excellent and highly professional. He also let me know when my car was at the dealership saf issue. MB sent a tow truck driven by Jose Cruz. Jose was excellent and highly professional. He also let me know when my car was at the dealership safely in my service advisors possession. 5⭐️ More

My car needed to be picked up and no tow truck could pick it up due to the front being so low. Jose Cruz picked up the car without a problem and delivered it perfectly to the dealership! 5 stars ! Thank you it up due to the front being so low. Jose Cruz picked up the car without a problem and delivered it perfectly to the dealership! 5 stars ! Thank you More

Excellent experience A+ dealership Friendly knowledgeable Ariel and Peter were a pleasure to deal with Highly recommend they make you feel like family knowledgeable Ariel and Peter were a pleasure to deal with Highly recommend they make you feel like family More

Great service and atmosphere. Very good dealer, comprehensive and helpful. It was a pleasure doing business with Mr Warwar. Very good dealer, comprehensive and helpful. It was a pleasure doing business with Mr Warwar. More

They gave me an appointment for service BI also the Active Emergency stop was not working and Active Steering Assist was Inoperative When I got there the service girl Holli Salazar told me that the Active Emergency stop was not working and Active Steering Assist was Inoperative When I got there the service girl Holli Salazar told me that the car will have to stay there for 2 or 3 weeks because they were over capacity then I said to her well I need a loner because I live 50 miles from here, she said that she did not have a car for me because the were 15 people ahead of me waiting for a loner Why they gave me an appointment if they were over capacity I went to see my salesman Rene Garcia which i have buy many cars from to tell him about my problem and his answer was very nice ( I,m retiring) I took my key and drove away THIS IS TOTALLY UNACEPTABLE More

Thee service was fine, would have been better if there were loaners available but the transportation worked out were loaners available but the transportation worked out More

It is always easy to get service appointments and great service. Comfortable waiting area space. service. Comfortable waiting area space. More

Excellent aldo is really profesional and very good Im really happy with the service provided really happy with the service provided More