Mercedes-Benz of Coral Gables

Proffessional and elegant transaction I had a amazing experience leasing my S550 at Mercedes of Coral Gables. It was a Christmas gift kind of surprise from my husband who had previously a I had a amazing experience leasing my S550 at Mercedes of Coral Gables. It was a Christmas gift kind of surprise from my husband who had previously arranged everything in advance. The elegance and cleanliness of the building in addition to the professionalism of Carlos Pereda, our sales representative, made our experience pleasant and time saving. Later on, I received wonderful customer service from "Leo" in concierge, who taught me with extreme patience everything I needed to know on my new Mercedes. I feel connected and secure becoming a part of the Mercedes Benz family at Coral Gables. More

Good service Everything was done correctly and more. The advisor Ana Saw items that needed replacement and included them in the work order. Also the mechanic tech Everything was done correctly and more. The advisor Ana Saw items that needed replacement and included them in the work order. Also the mechanic technician corrected items that he found. I appreciate when people go the extra mile. More

Exceptional Service Experience I made an appointment for routine service. The drop off, service, and delivery were accomplished in a prompt, professional, and efficient manner. Wel I made an appointment for routine service. The drop off, service, and delivery were accomplished in a prompt, professional, and efficient manner. Well done all around. More

Service experiences lead to new purchase After relocating to Miami, I tried two Mercedes Benz service centers for the 2006 C230 Sport that I originally bought in Orlando. Mercedes Benz of Co After relocating to Miami, I tried two Mercedes Benz service centers for the 2006 C230 Sport that I originally bought in Orlando. Mercedes Benz of Coral Gables provided superior service, so I stayed with the center over the years. Recently I replaced my vehicle with a new 2015 Mercedes Benz. One of the most important reasons that lead me to decide to buy my new vehicle from Mercedes Benz of Coral Gables was my past experience with the dealership's service and parts departments. The Service and Parts departments associates Ignacio and Jesus have always taken time to explain vehicle service needs to my full understanding and satisfaction, and in a most respectable and professional manner. My recent experience with the Sales team was equally exceptional. I never felt pressured to make a purchase. George and Juan were patient and took the time to get to know me, fully understood my requirements, and placed me into a new Mercedes Benz that truly meets my needs. I drove away from dealership in my new Mercedes Benz delighted and secure in my decision. More

Second time comes with high marks for the experience I had bought a car from this dealer previously and was not terribly pleased but they assured me that would not be the case if I gave them a second cha I had bought a car from this dealer previously and was not terribly pleased but they assured me that would not be the case if I gave them a second chance. They were right! It was without doubt the easiest, friendliest, most courteous and quickest automobile purchase I have ever made. They located the model in the right color, with the right options and had it at the dealership in 2 days. In 2 hours the deal was made the papers signed and I drove off in the Christmas gift of a lifetime... I would recommend the dealer and my sales associate to anyone shopping for a new MB auto. It was altogether the very pleasant experience that buying a car should be. More

Great Service , excellent staff, Leo Lainez keep me informed about the status of my car service at any moment, I highly recommend MB of Coral Gables and in particul , excellent staff, Leo Lainez keep me informed about the status of my car service at any moment, I highly recommend MB of Coral Gables and in particular my service adviser. More

A+ service La atención es excelente desde que uno llega al dealer, rápidamente le indican a uno que hay que hacer y donde hay que ir, posteriormente la atención La atención es excelente desde que uno llega al dealer, rápidamente le indican a uno que hay que hacer y donde hay que ir, posteriormente la atención con el customer service de la cuenta continúa siendo de una calidad muy confortable para el cliente. More

We Feel at Home at the Mercedes Benz of Coral Gables One of the big reasons we continue to drive Mercedes is the seamless service we receive here. Of course, the other big reason is the ride. Lets hope One of the big reasons we continue to drive Mercedes is the seamless service we receive here. Of course, the other big reason is the ride. Lets hope this doesn't change now that my next car is being made in Alabama. Not happy with this but love this dealership. More

Efficient Excellent. The entire process was smooth from scheduling my appointment, to receiving my car within 24 hours. Lorena went out of her way to assist me, Excellent. The entire process was smooth from scheduling my appointment, to receiving my car within 24 hours. Lorena went out of her way to assist me, as always. One negative item. Loaner car was substandard. More

AWESOME SERVICE THANK YOU FOR YOUR ATTENTION AND THE TIMELY MANNER UNDER WHICH YOU OBTAINED MY TIRE . VALENTIN CALLED ME AND TEXTED ME TO NOTIFY ME OF THE TIRE ARRIVI THANK YOU FOR YOUR ATTENTION AND THE TIMELY MANNER UNDER WHICH YOU OBTAINED MY TIRE . VALENTIN CALLED ME AND TEXTED ME TO NOTIFY ME OF THE TIRE ARRIVING AND QUICKLY HAD IT REPLACED SO I CAN GET ON WITH MY THANKSGIVING HOLIDAY. More