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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

June 11, 2023

The service was exceptional and very quick. My service representative had text me within the hour that the car was ready while I was at work. The transportation to work was also fantastic. Than More

by SAL_SOTOMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mercedes-Benz of Coral Gables responded

Sal, Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 11, 2023

The service was excellent. Great knowledge by all the people involved. That includes the gentleman that went over all the features of the car. More

by phern7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 09, 2023

I had a great experience purchasing my car from Peter Warwar at the Coral Gables Mercedes More

by tullis_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 02, 2023

Bought a car which I thought was a good experience but turning out to be a nightmare. Bought a CPO from them and it’s been nothing but issues. Vehicle slides backwards when coming off a ramp, service tell More

by thexman2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and service dept..
Jun 02, 2023 -

Mercedes-Benz of Coral Gables responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Hector Brito, Sales Manager - Ariel Manso, Sales Director 786-413-1309 - 786-413-1313 Hector.brito@mbcoralgables.com

Jun 02, 2023 -

thexman2005 responded

I emailed you as well. 7866635465. Ill go out of my way to be at your dealer and drop off the car tomorrow 8am 2019 GLC Coupe. Salesman seems to be out of office.

Jun 14, 2023 -

thexman2005 responded

Still no resolution, worst buying experience ever!!!

June 02, 2023

Peter was absolutely amazing! He was extremely knowledgable about the vehicles I was interested in and helped us make the best decision for our family. He was always available and More

by jen.pena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Mercedes-Benz of Coral Gables responded

Jen, Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Peter was able to help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

June 01, 2023

The sales team at Mercedes of Coral Gables deserves special commendation. They were not only knowledgeable and passionate about the Mercedes brand, but also genuinely interested in understanding my uni More

by Manuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Martinez
Jun 01, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 28, 2023

Being greeted by Albert Marrero was an exceptional experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Fr More

by Wgm708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Marrero
May 28, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frankie and Albert here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

May 28, 2023

Excelente atencion por la vendedora Lisset super amable excelentes gestiones de ventas mi esposa y yo somos clientes y quedamos encantados super profesional muy buena educacion se las recomiendo 100%.Hace More

by padrinoeduar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisset Silva
May 28, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that Lisset had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 27, 2023

Awesome customer service! Lisset is so patient, kind and helpful with every step of the process. She always asked me if I felt comfortable and content with everything. Definit More

by Stephanie Castellanos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisset Silva
May 28, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Ms. Castellanos, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Lisset and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 26, 2023

Going to Mercedes Benz of Coral Gables is like going to visit a family member. It’s always a pleasure. More

by dolabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez, Mike Munoz, Richard Santalla, Angel Rabassa
May 28, 2023 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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