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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
July 01, 2014
Mercedes C300 Service I brought in my car due to a water leak inside the vehicle. I was greeted very kindly at the entrance and immediately helped by my service representat I brought in my car due to a water leak inside the vehicle. I was greeted very kindly at the entrance and immediately helped by my service representative Fernando. He was able to quickly provide me with a loaner vehicle while the care was being diagnosed with the problem. Throughout the process he maintained open communicate concerning cost and status. I was extremely satisfied with my entire experience. More
by meljc88
June 27, 2014
Compliments I have been delaing with Marcos Gonzales for many years. He is very proffessional and very considerate. I trust and value his opinion. He is an ass I have been delaing with Marcos Gonzales for many years. He is very proffessional and very considerate. I trust and value his opinion. He is an asset. More
by yolymontres
Employees Worked With
Marcos Gonzalez
June 26, 2014
A Relationship Based on Trust It is well known that Bill Ussery is one of the bigger and best known Mercedes Benz dealerships, however "trust and loyalty" are not typical adjective It is well known that Bill Ussery is one of the bigger and best known Mercedes Benz dealerships, however "trust and loyalty" are not typical adjectives that we use when describing a relationship with any dealership. However, our relationship with Bill Ussery of Coral Gables started 13 years ago with Angel Rabasa. Angel is honest, friendly, a gentleman, and most important, he is trustworthy. It is my sincere perception that Mr. Angel Rabasa represents the values of excellence, service and honesty that are symbols of your dealership. I have referred Angel to my brother, to one of my sons and one of my daughter. For the past 10 years my family have been loyal customers of Bill Ussery Coral Gables thanks to Angel Rabasa. More
by tessyvi
Employees Worked With
Other Employees :
Angel Rabasa in Finance. He is the most trustworthy person that I know! He is the reason why me along with 4 of our children always go to Bill Ussery in Coral Gables for our Mercedes cars., Hector Brito
June 25, 2014
Excellent Service!! From the moment you drive up you are welcomed and greeted by staff members who immediately inquire about your visit. Service reps are very informative From the moment you drive up you are welcomed and greeted by staff members who immediately inquire about your visit. Service reps are very informative and keep you in the loop as to the status of your vehicle. There is a nice refreshment area with coffee and drinks, and some baked goods. The waiting area has a TV but the volume is low enough where you can get some work done or make phone calls. Once your car is ready it is delivered with a water bottle inside, carpets vacuumed, and car clean. Now that's what I call service!!! Keep up the great work! More
by MCB32
Employees Worked With
Leo Lainz
June 22, 2014
Thank You Excellent service, beautiful dealership. All MB associates made the transaction quick and easy. I look forward to referring friends and family, and vi Excellent service, beautiful dealership. All MB associates made the transaction quick and easy. I look forward to referring friends and family, and visiting the dealer again for future automotive needs. More
by Katieboston
Employees Worked With
June 20, 2014
EXCELLENT SINCE I WALKED THE DEALER EVERYONE IS ASKING HOW THEY CAN HELP. I LOVE YOUR SERVICE. I DO RECOMMEND THIS DEALERSHIP. THIS IS AN EXCELLENT OVERALL. SINCE I WALKED THE DEALER EVERYONE IS ASKING HOW THEY CAN HELP. I LOVE YOUR SERVICE. I DO RECOMMEND THIS DEALERSHIP. THIS IS AN EXCELLENT OVERALL. More
by EZELADA
Employees Worked With
ALDO GUERRA
June 18, 2014
Great Service The service provided by the sales representative was great. He took the time to explain every single thing even though it was relly late on a Ssturda The service provided by the sales representative was great. He took the time to explain every single thing even though it was relly late on a Ssturday night More
by lixita
Employees Worked With
George Ciorobea
June 18, 2014
Excellent service Mr. Peter Warwar is a dedicated and exceptional representative . I have now purchased 3 cars from him. He is shows the utmost professionalism and cust Mr. Peter Warwar is a dedicated and exceptional representative . I have now purchased 3 cars from him. He is shows the utmost professionalism and customer service. More
by jguarch
Employees Worked With
June 18, 2014
Best of the best! If you're looking for a luxury shopping experience while shopping for a Mercedes Benz, Mercedes Benz of Coral Gables should be at the top of your list If you're looking for a luxury shopping experience while shopping for a Mercedes Benz, Mercedes Benz of Coral Gables should be at the top of your list. World class customer service with a dealership that makes the customer's comfort and satisfaction a priority. More
by mistybuck
Employees Worked With
June 13, 2014
Owner of Mercedes Vehicle Excellent service from Ignacio. The overall experience was very good. Service to done was properly explain. The loaner car system work very efficient Excellent service from Ignacio. The overall experience was very good. Service to done was properly explain. The loaner car system work very efficient. And the work got done ahead of time. Picking the car up was quick and easy. More
by Abarbeito
Employees Worked With
Ignacio Socorro
