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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,500 reviews
August 06, 2013
The level of professionalism that these two men demonstrated especially Carlos was by far higher than any I have ever seen or experienced! The dealership appeared to be extremely polite and had the demonstrated especially Carlos was by far higher than any I have ever seen or experienced! The dealership appeared to be extremely polite and had the utmost professional atmosphere. More
by th3n33d4sp33d
Employees Worked With
There was 1 other employee that worked with Carlos that I do not remember the name of, however, I would like for him to also get some recognition aswell!
August 06, 2013
I think you have the best customer service driven employees, I am EXTREMELY HAPPY WITH THE PRODUCT AND SERVICE....This is my 4th car with you guys and I WOULD DEFINITELY RECOMMEND YOU...Thank You So employees, I am EXTREMELY HAPPY WITH THE PRODUCT AND SERVICE....This is my 4th car with you guys and I WOULD DEFINITELY RECOMMEND YOU...Thank You So Much!!! It is a GREAT PLEASURE working with you!!! More
by Mggonzale
August 06, 2013
The staff is trulyt exceptional. Everyone is always willing to go the extra mile to make the process easier everytime that I have visited the delaer whether to take the car for service or leasing a n willing to go the extra mile to make the process easier everytime that I have visited the delaer whether to take the car for service or leasing a new vechilce. Everyone is courtesy and friendly and always asking if you need help and how they can assist you. I recommed this dealership without hestitation and truly enjoy delaing with David Delgado, Carlos Pereda and Jesus Romero. Thank you More
by msrico
August 06, 2013
As always, I obtained exellent service from this dealership and it's associates which is the reason I have been a client for over 12 years and serveral cars. dealership and it's associates which is the reason I have been a client for over 12 years and serveral cars. More
by Lulu16
August 06, 2013
I always like to take my car to be serviced at MB of Coral Gables. Ever since I purchased my first MB I try to see Ana Gasson who has been my service advisor. Ana is not only very professional she is Coral Gables. Ever since I purchased my first MB I try to see Ana Gasson who has been my service advisor. Ana is not only very professional she is also friendly and makes sure all my needs are taken care of. From the time I call the service department to the time the car is picked up, everyone I spoke to make me feel as I was the only customer. Keep up the good Job!! More
by Edwin381
Employees Worked With
Ana Gasson
August 06, 2013
very good service and knowledge of the product. I am very satisfied. I used to be a BMW lover for several years and had more than 5 of them. This is my second Mercedes and I am sticking to this brand. Love i satisfied. I used to be a BMW lover for several years and had more than 5 of them. This is my second Mercedes and I am sticking to this brand. Love it. More
by juanpa0428
Employees Worked With
August 06, 2013
Fairly easy to make appointment; appointment was honored at established time and loaned vehicle was provided on expedited basis; work was completed in an acceptable time period; and pick-up went very smooth at established time and loaned vehicle was provided on expedited basis; work was completed in an acceptable time period; and pick-up went very smoothly. Everyone was friendly and extremely helpful. More
by jgranat
Employees Worked With
Tony Fuentes
August 02, 2013
Joe baracaldo is very knowledgable about his products. Everyone I dealt with in that dealership was a pleasure to work with. Financing was a breeze. Everyone I dealt with in that dealership was a pleasure to work with. Financing was a breeze. More
by Mjs799
Employees Worked With
Joe Baracaldo
July 03, 2013
My sales person and the finance manager were not honest in their dealings with me. Will never give this dealer or staff my recommendations.l in their dealings with me. Will never give this dealer or staff my recommendations.l More
by Lu30
