Mercedes-Benz of Cutler Bay

Excellent Costumer Service I contacted 3 dealers in my area before I bought my car. So I drove all way from Fort Lauderdale because they offered the best deal and service. 100 I contacted 3 dealers in my area before I bought my car. So I drove all way from Fort Lauderdale because they offered the best deal and service. 100% satisfied! More

AMAZING SERVICE! Laura Delgado was the sales associate who assisted me, and I was very much pleased and amazed and the great customer service. She was very attentive a Laura Delgado was the sales associate who assisted me, and I was very much pleased and amazed and the great customer service. She was very attentive and walked me through my leasing process. She is the reason why I would continue with Mercedes-Benz and go back again for my next car. Thank you so much for all of the attention given. More

Unbelievable Experience Just a quick note to let you know Albert made my experience unbelievable. He made it very easy and simple and did everything over the phone since I w Just a quick note to let you know Albert made my experience unbelievable. He made it very easy and simple and did everything over the phone since I was not able to come in. He even offered to bring the vehicle to my office . Now that's customer service! Love him! More

ALWAYS a great experience! Service Advisor Vernon Chang is truly an asset to the Mercedes-Benz of Cutler Bay Service Department. He is always helpful, always friendly, always ac Service Advisor Vernon Chang is truly an asset to the Mercedes-Benz of Cutler Bay Service Department. He is always helpful, always friendly, always accommodating! More

Easy process Ira is a wonderful salesman. He kept me informed of the process while waiting for my new car. Great experience. will come back next time. Ira is a wonderful salesman. He kept me informed of the process while waiting for my new car. Great experience. will come back next time. More

From one great car to another! My lease on my 2015 ML350 recently came due. I loved the car so much that I wanted to stay in that body style. The new GLE-series replaced the ML, and My lease on my 2015 ML350 recently came due. I loved the car so much that I wanted to stay in that body style. The new GLE-series replaced the ML, and has numerous improvements. I love my new car and will continue to look to Mercedes-Benz of Cutler Bay for my automotive needs. Carmen Arrazola is the BEST! She is VERY easy to work with, and goes out of her way to make the whole car buying experience smooth and easy! More

Happy as usual! Had to have my car towed to the dealership last week. Robert Damas, my service rep was amazing. He gave me the number for roadside service. They picke Had to have my car towed to the dealership last week. Robert Damas, my service rep was amazing. He gave me the number for roadside service. They picked up my car, it was serviced and back in my driveway in 48 hrs! Couldn’t be happier! Thanks to a great team in the service dept! More

My first Mercedes purchase. Mr Ira was very nice and knowledgeable. He made it a pleasure to buy my new car. I will see him when I purchase again. Mr Ira was very nice and knowledgeable. He made it a pleasure to buy my new car. I will see him when I purchase again. More

Excellent Service Maribel Ramos was excellent on her customer service very professional had great knowledge on her inventory very courtesy and on time with my husband a Maribel Ramos was excellent on her customer service very professional had great knowledge on her inventory very courtesy and on time with my husband and I in leasing a SUV Mercedes.We end up leasing two beautiful SUV Mercedes. I Recommend you see her. More

Quick service call I left my car for auto butler application expecting to pick it up the next day but I got a call from Charlie 2 hours later that the car was ready. I left my car for auto butler application expecting to pick it up the next day but I got a call from Charlie 2 hours later that the car was ready. More