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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,331 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,331 reviews
April 21, 2021
Was a very pleasant experience from beginning to the end , I went to the dealer to test the car and I end up leasing .. Carmen arrazola did everything very easy for me , I will give a 5 start , I went to the dealer to test the car and I end up leasing .. Carmen arrazola did everything very easy for me , I will give a 5 start More
by mcho242004
Employees Worked With
Carmen Arrazola
April 21, 2021
Robert Dimas is wonderful my only problem is I had my tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it More
by Kmerriam13
Employees Worked With
April 20, 2021
My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes Benz of Cutler Bay is consistently perfect. More
by melvagarcia
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Carmen Arrazola
April 20, 2021
Words can’t describe how appreciative I am!!!! Miracle worker, amazing, attention to detail! Everyone made it happen for me at MB of Cutler Bay!!! The best of the best! worker, amazing, attention to detail! Everyone made it happen for me at MB of Cutler Bay!!! The best of the best! More
by Faviola.abreu
Employees Worked With
Daniel Baster
April 19, 2021
Eric was Excellent and very professional in every way. It was a pleasure working with him and the finance Manager, José. Thank You very much for everything. A pleasure doing business with you guys!! was a pleasure working with him and the finance Manager, José. Thank You very much for everything. A pleasure doing business with you guys!! More
by alfredoacollazo
Employees Worked With
April 18, 2021
All I can say is that Eric makes dreams come true! Not only is he an amazing person but he will provide you with what you need and more. He is an honest and loyal man. Definitely somebody you want to keep only is he an amazing person but he will provide you with what you need and more. He is an honest and loyal man. Definitely somebody you want to keep in your corner. He’s got your back! Left with my beautiful c class. Thank you Eric for taking all the pressure off my shoulder. Looking forward to only working with you. More
by klimchin20
Employees Worked With
April 17, 2021
Muy buen servicio me senti en casa,buen precio y lindo carro muy bueno,los tramites fueron rapidísimos,en general salí satisfecho y con el carro que queria. carro muy bueno,los tramites fueron rapidísimos,en general salí satisfecho y con el carro que queria. More
by Marlon Thaureaux
Employees Worked With
Carmen Arrazola, Daniel Baster
April 16, 2021
Excellent experience! Extremely knowledgeable sales team. I have been purchasing my 3 cars here for many years and I am always a happy customer . Will see me again next year .. I have been purchasing my 3 cars here for many years and I am always a happy customer . Will see me again next year .. More
by amendez1965
April 14, 2021
Extremely helpful and kind. Amazing service. Customer oriented. Home feeling. 100% helpful and understanding. All in all a great dealership, would recommend to family and friends period oriented. Home feeling. 100% helpful and understanding. All in all a great dealership, would recommend to family and friends period More
by Marsoc3026
April 14, 2021
After going through 3 different dealers when I met Eric he immediately stood out. He’s extremely nice and very driven to provide a good service. he immediately stood out. He’s extremely nice and very driven to provide a good service. More
by Lumpierre16
