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Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
5,761 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition.
Follow us on Twitter - http://www.twitter.com/mercedesedison
Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts
Watch us on YouTube - http://www.youtube.com/dougcatena
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 5,761 reviews
August 10, 2018
Tom Cola - great guy to work with Tom made the experience easy and no- fuss, and the deal was very competitive. I really appreciated the attention he gave me, and seeing that I got out Tom made the experience easy and no- fuss, and the deal was very competitive. I really appreciated the attention he gave me, and seeing that I got out of the dealership on schedule, with my new Benz. Tom's a regular guy, easy to deal with. Highly recommended. More
by johnm
Employees Worked With
August 09, 2018
Tom Cola Exceeds Expectations! Tom, Thank you so much for the outstanding service you have given me throughout my process of leasing a new Mercedes. Your professional demeanor, a Tom, Thank you so much for the outstanding service you have given me throughout my process of leasing a new Mercedes. Your professional demeanor, attention to detail, patience, and exceptional service is what will make me continue to come back to Ray Catena. You really went above and beyond to meet all of my needs and expectations. I will be sure to refer you to my friends and colleagues who are in the market for a Mercedes. Thanks again for being my trusted car advisor and assessing my needs accurately, exceeding my expectations and delivering on your promises. Regards, Reem More
by Reem_Annabelle
Employees Worked With
August 09, 2018
Service at its Finest The service that Barry provided was amazing! My husband and I had met him for the first time because we would always get our cars from Anthony Marino. The service that Barry provided was amazing! My husband and I had met him for the first time because we would always get our cars from Anthony Marino. However, Anthony Marino is now a sales manager there and he was there every step of the way to make sure we were happy with the car as well as Barry. More
by ccp1019
August 06, 2018
First Mercedes...First Impressions...First Class Service Tom Cola guided me through the process of my first Mercedes purchase last week and he couldn't have been more professional. He made a client for life Tom Cola guided me through the process of my first Mercedes purchase last week and he couldn't have been more professional. He made a client for life and his professionalism, follow-through, easy-going nature and literal friendship through the process made working with him easy and utterly worthwhile. Ray Catena's dealership in general is first-class and what had me most impressed was the follow-through they exuded, rather than simply following up and not doing what they said they were going to do. Thank you, Tom...thank you, Ray Catena and thank you MB USA! -Greg More
by Greg
August 04, 2018
awesome great experience! they have nice salesmen, nice cars, nice customer service. And they never push ppl to buy anything. Raj tried his best to help me ou great experience! they have nice salesmen, nice cars, nice customer service. And they never push ppl to buy anything. Raj tried his best to help me out! More
by lin
Employees Worked With
Raj Paul Murjani
August 02, 2018
Great Experience! My salesperson was Raj. H me went above and beyond his job. He made sure that he met my needs and wants for the vehicle I was interested in. It took t My salesperson was Raj. H me went above and beyond his job. He made sure that he met my needs and wants for the vehicle I was interested in. It took time and he was very patient and accommodating. He made my kids comfortable with snacks and games. The entire staff was great!! I will definitely will be back when I am ready for a new car again. More
by Mac2mad
Employees Worked With
Raj Paul Murjani
July 25, 2018
Very poor customer service Very poor service and customer service . Never recommend this place . There are other better service dealers in this area. Attitude staff n asked to w Very poor service and customer service . Never recommend this place . There are other better service dealers in this area. Attitude staff n asked to walk out of the service station after made to wait after an hour. Very poor staff n customer service. Need not be a Mercedes for this attitude. More
by Merc_123
Employees Worked With
Edgar and front desk on service department
July 24, 2018
Barry made our leasing process as smooth as possible My husband and I have been looking for a car to lease and we went to many dealerships. it was less than a pleasant experience. Barry, on the other han My husband and I have been looking for a car to lease and we went to many dealerships. it was less than a pleasant experience. Barry, on the other hand, was very professional, straight to the point and courteous. we loved our experience with Barry and leased a perfect car for us. More
by Maria Barsom
Employees Worked With
Barry Martin
July 24, 2018
The best or nothing: Gary Wilson is the absolute BEST! I normally have my Mercedes-Benz serviced at Ray Catena in Edison, but was hesitant to go to the Sales Department in Edison due to an unpleasant int I normally have my Mercedes-Benz serviced at Ray Catena in Edison, but was hesitant to go to the Sales Department in Edison due to an unpleasant interaction I had five years ago with a salesperson. However, I started receiving emails from a different Sales/Leasing Representative named Gary Wilson. He was the utmost professional, efficient, and personable as well. I decided to reach out to him when I was in a market for a new vehicle. I am so glad that I did! Gary made my recent purchase experience one of the BEST ever in my life. He made the process very simple, transparent, pleasant, and most importantly he knew what I wanted before I even asked. Of course I did my research but Gary demonstrated his expertise without trying to do the typical "sales" pitch to me. He demonstrated ALL of the qualities someone in sales should possess: patience, knowledge of the brand, attentiveness, goal-oriented, professionalism, tenacity, responsiveness, and the list goes on and on. I did not feel the need to shop around – I knew I wanted to do business with him because he made sure I got all of my must-haves. Thanks Mr. Wilson (no relation to me) for your OUTSTANDING customer service. This was by far, the BEST car buying experience I ever have had in my life. I continue to remain loyal to the Mercedes-Benz brand (this is my 4th Benz) and I am a completely satisfied and happy customer. Kudos to you and thank you very much for representing the Ray Catena brand so well! You are simply the best! More
by Dr. Marion Wilson
Employees Worked With
Gary Wilson
July 24, 2018
Effortless and pleasant. After many years of doing business with the Ray Catena MB group, it was easy for me to return. I had been notified that I was eligible to return my le After many years of doing business with the Ray Catena MB group, it was easy for me to return. I had been notified that I was eligible to return my leased vehicle ahead of schedule and that I qualified for a special deal, so naturally I was interested. Since the previous sales person was not available I had been assigned to Barry Martin. He was very knowledgeable, professional and has a really great personality. He made what could have been a daunting experience a very easy and pleasant one. I would not hesitate to recommend him and Ray Catena to anyone interested in leasing or purchasing a MBenz. As a sales person with over 40 years of experience, I am not easy to please...so this is an overwhelming endorsement from me! More
by afp8954
