Mercedes-Benz of Edison - A Ray Catena Dealership

John Farrell IV Dear John Farrell IV; Last Thursday my husband purchased my first Mercedes at Ray Catena, which I'm very happy with. We came in with our t Dear John Farrell IV; Last Thursday my husband purchased my first Mercedes at Ray Catena, which I'm very happy with. We came in with our two year old daughter, which you were very kind and understanding of and for that I thank you. My purchase was made possible because of your knowledge of the subject car; the high level of professionalism and service you provided me; your integrity; and the high reputation of your dealership. I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through friendship not good salesmanship alone. Whereas you are indeed a good salesman, this letter serves to confirm that you have earned my trust and my loyalty. I feel certain that I will be purchasing many fine cars from you in the future. Thanks again, Jenna, John Smith and little Isabella More

OOPS!!!! I had service done on my Mercedes that required some painting and the color did not match my car . Fred was quick to help me with my problem by taking I had service done on my Mercedes that required some painting and the color did not match my car . Fred was quick to help me with my problem by taking my car back and was willing to repaint the part till it was perfect. However due to my schedule I was unable to wait for the painting to be redone again. Fred was very understanding and felt horrible for the mistake that was made. The paint was a few shades lighter than my car I understand it's difficult to match the paint perfectly. I'm moving to Florida and will be back up in September to have it repainted. Fred made good on the mistake that wasn't his fault !!! Fred is a very good asset to Mercedes Benz.. . People like Fred are the reason I keep coming back to Mercedes Benz of Edison . Thank You once again Fred!! More

Excellent Service! Great service here from beginning to end. I requested an online quote, got a call, negotiated over the phone, came in to the dealership, met with Matt Great service here from beginning to end. I requested an online quote, got a call, negotiated over the phone, came in to the dealership, met with Matt - he had EVERYTHING ready for us and made the paperwork a breeze. Another nice employee gave us a tutorial of the car, took us down to the service center, we were in and out relatively quick and we love our new. We will absolutely be going back to Ray Catena. More

Excellent Service and Experiance!!! Thanks Matt. Mattew Kratzer did an excellent job throughout the sales process of my new E350. He was very pleasant and professional. Matt took the time to explai Mattew Kratzer did an excellent job throughout the sales process of my new E350. He was very pleasant and professional. Matt took the time to explain the different in car models performance, feature options, pricing, etc. This is my first time at Ray Catena and my first experience with Mercedes-Benz as well. I switched from BMW 5 series to E350 and I believe that I made the right choice with Matt help. I will be defiantly using and recommending Matt service from Ray Catena in the future. Thanks Matt and keep up the good work!! AMR More

Another 5 Star experience with Ray Catena Edison I recently purchased a certified pre-owned CLK convertible and couldn't be happier. My experience was stress and hassle free. I was treated with res I recently purchased a certified pre-owned CLK convertible and couldn't be happier. My experience was stress and hassle free. I was treated with respect, honesty and professionalism. I chose to work with the son of the agent I used back in 1999. His father taught him well! He was professional, knowledgeable and paid attention of every detail. I left the dealership with confidence that I am in good hands and any problem that may arise will not be a problem at all. More

Best Car Experience Ever After a horrible experience with Mercedes Benz of Brooklyn, I took a ride over to Ray Catena. They did everything in their power to make my first Merc After a horrible experience with Mercedes Benz of Brooklyn, I took a ride over to Ray Catena. They did everything in their power to make my first Mercedes purchase a great one. Would highly recommend this dealership and especially salesmen Nick Abbruzzese. He was very kind and understanding. He was very easy to communicate with. He did everything in his power to erase my horrible experience with Mercedes of Brooklyn. Also, getting the opportunity to meet Ray Catena himself was great. He was very kind and very gracious that we choose his dealership to do business with. After leasing the c300 I could not be happier. Great car and highly recommended. All the sales staff was very nice and courtesy. They did not let me leave the dealership before getting the grand tour of this magnificent dealership. Cant wait to purchase my next Mercedes and only with Ray Catena. More

Repeat Customers Our first ML-350 from this dealership was leased nearly 3 years ago. Over the term of the lease, our salesperson, Allyson Gutman, called us several ti Our first ML-350 from this dealership was leased nearly 3 years ago. Over the term of the lease, our salesperson, Allyson Gutman, called us several times to make sure we were happy with our car and that there were no problems. She called us recently to see if we were in the market for a new one. Based on our previous experience, we made an appointment to see her. Just like last time, we were warmly greeted by the receptionists, offered refreshment and while we went to look around, they let Allyson know we had arrived. She met us over in the showroom, told us about new features and answered all our questions. Once in her office, we talked numbers and made the deal. Allyson is a professional who knows her business. Being in sales himself, my husband appreciates expertise in others. Our previous experience with both sales and service made it an easy decision to come back to Ray Catena. More

CPO Purchase This is my second CPO purchase from Ray Catena. Melissa Lee provided excellent service for both purchases (C300 and ML350). This dealership has been This is my second CPO purchase from Ray Catena. Melissa Lee provided excellent service for both purchases (C300 and ML350). This dealership has been excellent for me in both sales and service (Randi Weinstein - service advisor). Every time I enter the dealership I receive a warm greeting and am asked how I can be helped. This is for sales and service, from sales associates to service technicians. I would not hesitate to recommend this dealership for both sales and service. Bob Kaplan More

very satisfied customer my husband and i have been long time customers (15+yrs) at Ray Catena Mercedes Benz in Edison because of our salesperson, Bob Gold. He is wonderful. my husband and i have been long time customers (15+yrs) at Ray Catena Mercedes Benz in Edison because of our salesperson, Bob Gold. He is wonderful. it doesnt even feel like a sales appointment but more like a visit with a long time friend. the service is also excellent,the atmosphere is very friendly and warm. More

Lease Experience I could not recommend David Wong enough. He is by far the most personable, professional, knowledgeable, salesman I have worked with. Not only did he I could not recommend David Wong enough. He is by far the most personable, professional, knowledgeable, salesman I have worked with. Not only did he take his time with me, but he knew exactly what I was looking for without me even detailing out every single criteria. I was so impressed by his ability to provide me with a customized solution that met my needs. He was very patient to explain every detail in the process with me and explain how each functionality of my new car would work. I never felt like he was a stereotypical sales person who just wanted to make a sale off of me. I felt that he cared about providing me with the best solution for my needs. More