Mercedes-Benz of Gainesville

Fantastic service!! Everything start to finish with my experience here was perfect. I couldn’t believe how efficient and fair the staff was. The staff is not only helpful Everything start to finish with my experience here was perfect. I couldn’t believe how efficient and fair the staff was. The staff is not only helpful and clear, but fought to make my prices as low as possible by the end of the day. Mr. O’Brien exceeded my expectations of this Mercedes dealership and service center! More

Not to happy I was not able to make an appointment for one week so I was driving with th engine light one I got the car there and the did the diagnostic and found I was not able to make an appointment for one week so I was driving with th engine light one I got the car there and the did the diagnostic and found the problom the part came from New Jersey they said that weather was holding it up so I said OK but when I called to see if my can was done a women I do not remember her name told me that the wrong part was sent if that was so I would haver though that they would have called me to say there was a delay on working on my car becouse of that but they did not they had my car for 2 week. I do not like when people dont tell the troth my service adventure was Dillon O'Brien each time I called it was his day off More

Great job These guys are awesome, great service. Dillon and Mike have been great to work with. They always have a loaner for me and return my car washed and cle These guys are awesome, great service. Dillon and Mike have been great to work with. They always have a loaner for me and return my car washed and clean. More

Excellent Great personnel who give great service. Can't say enough about the sales and service people. Always make our trip to the dealership an enjoyable expe Great personnel who give great service. Can't say enough about the sales and service people. Always make our trip to the dealership an enjoyable experience. More

Always appreciate the superior dealership experience. Thank you for a great experience! Nobody likes auto maintenance. But, I appreciate working with Dillon Hastie and Gainesville Mercedes. His knowled Thank you for a great experience! Nobody likes auto maintenance. But, I appreciate working with Dillon Hastie and Gainesville Mercedes. His knowledge and professionalism makes the difference. More

Professional -Amazing & Fun Alonzo took my appointment right on time- addressed the recall updates and even made sure to check on other service items that needed updating in orde Alonzo took my appointment right on time- addressed the recall updates and even made sure to check on other service items that needed updating in order to take care of my vehicle in same visit which was love! Very professional and I would highly recommend Alonzo as customer friendly service agent! More

Tire repair. Very responsive and addressed my needs promptly (even though I didn’t have an appointment). Dillon interrupted his work to help me. He had a great at Very responsive and addressed my needs promptly (even though I didn’t have an appointment). Dillon interrupted his work to help me. He had a great attitude! More

These guys are the best Thanks for all you efforts to assist Us in our ownership of such a fine vehicle. We enjoy our Mercedes, and when time comes for our next vehicle , we Thanks for all you efforts to assist Us in our ownership of such a fine vehicle. We enjoy our Mercedes, and when time comes for our next vehicle , we will shop at Gainesville Mercedes Benz, and as always Mike Potegier will be our Service advisor. More

Excellence and expedience Had issue with Sprinter camper while traveling made an appointment and was fixed in 1/2 day we were very satisfied with our visit thanks Had issue with Sprinter camper while traveling made an appointment and was fixed in 1/2 day we were very satisfied with our visit thanks More

Service My driver side window was malfunctioning. Dillion took care of the details and had my loaner car waiting. He always provides friendly and professional My driver side window was malfunctioning. Dillion took care of the details and had my loaner car waiting. He always provides friendly and professional help. My car was repaired on the same day and I was off with everything functioning properly. Dillion Hastie is a great service advisor and he makes servicing my easy. More