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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,545 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,545 reviews

September 05, 2025

Barry was very helpful, even when it was not his working day he came and helped us and we could make it to buy my lovely car :) All people were very nice and helpful in Hagerstown Mercedes. More

by kian.rozita
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown, and congrats on your new car! We are thrilled to hear that Barry and the rest of our team made your experience a great one. We’ll be sure to pass along your kind words, Kian.

September 05, 2025

Impeccable service! Rob is very knowledgeable and personable. He was very patient throughout the entire transaction. More

by MichelleBarthelme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear about your seamless experience with Rob! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your feedback. We hope to see you again down the road!

September 04, 2025

I purchased a car from Barry London from out of state. He took great care of me, and prepared the car beautifully for my pick up date. He gave me a very thorough demonstration of all the features, and ans More

by Andrea from Boston MA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Mercedes-Benz of Hagerstown responded

Andrea, thank you for sharing your experience! We’re so glad you enjoyed working with Barry and the team here at Mercedes-Benz of Hagerstown. Enjoy your new car!

September 02, 2025

Rob is definitely an asset to their team. He went above and beyond for purchasing my new G-wagon. Thank you More

by MPDMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Mercedes-Benz of Hagerstown responded

We are pleased to hear Rob was such a big help! Thank you for choosing Mercedes-Benz of Hagerstown and for your business. Congratulations on your new G-Wagon!

August 31, 2025

I was lucky to be mr. London ‘s client. He helped me a lot when I tried to choose my new vehicle as well as described techniques in the car . He was so patient and helpful More

by Amal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Mercedes-Benz of Hagerstown responded

Amal, it sounds like you enjoyed working with London! We will be sure to share this positive feedback with him. Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience. We wish you many safe and happy miles in your new Mercedes-Benz C 300!

August 31, 2025

Barry and the team were amazing! !!! Above and beyond they went for us in finding our first Mercedes. From understanding our needs and budget, Barry and his team help us complete our More

by rledgardm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your fantastic feedback about Barry and the team! It was an absolute pleasure to help you find your first Mercedes. We appreciate your business and hope to see you again at Mercedes-Benz of Hagerstown. Safe travels!

August 31, 2025

Barry was great to work with. He was very knowledgeable and helpful. We would definitely buy from him again. More

by acriley61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your feedback about Barry! We look forward to working with you again at Mercedes-Benz of Hagerstown.

August 26, 2025

My 2nd experience at their service department was another great one. Very smooth and efficient operation from scheduling through completion and pickup. Nick Bischoff was assigned as my service advisor (as More

by Julian_W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Bischoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Mercedes-Benz of Hagerstown responded

Julian, we're glad to read about your smooth and efficient service experience at Mercedes-Benz of Hagerstown! Thank you for your business and feedback. See you next time!

August 23, 2025

Barry was friendly. He was efficient in answering my questions. His only sales tactic was being genuine and helpful. Working with him was a pleasure. More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Mercedes-Benz of Hagerstown responded

Hi Jeremy, we're delighted to hear Barry's genuine approach made your experience pleasant and efficient. Thank you for choosing Mercedes-Benz of Hagerstown!

August 15, 2025

As usual, Mercedes-Benz of Hagerstown doesn’t disappoint. This is my 3rd Benz and I’ve been using the same sales associate for over a decade. I can’t say enough about Barry London and how great it is working More

by jared.acre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Mercedes-Benz of Hagerstown responded

Jared, thank you for choosing Mercedes-Benz of Hagerstown and for your longtime support! We're thrilled to hear you've had such a great experience with Barry over the years. Enjoy your new Benz, and see you next time!

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