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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,488 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,488 reviews
May 03, 2025
The professionalism and courtesies extended were exemplary. I immediately felt valued and heard by the sales and support team. If only all interactions were this memorable. Consider me a future repe exemplary. I immediately felt valued and heard by the sales and support team. If only all interactions were this memorable. Consider me a future repeat customer... More
by jonesjk1+mb
Employees Worked With
April 28, 2025
Great experience. Barry London was personable and made sure I was taken care of. The finance department was timely and organized. Will use MB of Hagerstown again. Barry London was personable and made sure I was taken care of. The finance department was timely and organized. Will use MB of Hagerstown again. More
by jason
April 26, 2025
This is my first MB purchase…. easiest ever. Having owned other high end vehicles I was a bit reticent about interacting with yet another salesman. Car sold itself, but Barry showe easiest ever. Having owned other high end vehicles I was a bit reticent about interacting with yet another salesman. Car sold itself, but Barry showed why and put all the sales details together efficiently and professionally. More
by yakndok
Employees Worked With
April 25, 2025
This week, I purchased my fourth vehicle from Barry London at Mercedes-Benz of Hagerstown—and once again, his customer service was exceptional. Every time I call to let him know I’m stopping by, Barry London at Mercedes-Benz of Hagerstown—and once again, his customer service was exceptional. Every time I call to let him know I’m stopping by, Barry already has a few great options lined up and ready out front. His attention to detail and understanding of my preferences truly exemplify his commitment to customer care. If you're in the market for a car, I highly recommend reaching out to Barry. More
by jbinks
Employees Worked With
April 17, 2025
MB Hagerstown was very good and Barry was an excellent salesman. Very professional which was a good approach for us. salesman. Very professional which was a good approach for us. More
by terry129@yahoo.com
April 15, 2025
Berry & me get along nice i know him for 15 Years He sold me many Car Years He sold me many Car More
by kurtost
April 13, 2025
Barry and Mercedes of Hagerstown always does a great job with the car buying process. Seamless and efficient. Service is second to none. with the car buying process. Seamless and efficient. Service is second to none. More
by Corey
Employees Worked With
April 09, 2025
Mercedes Hagerstown and Barry London are the best. This is our 4th Mercedes from this dealer and will continue to patronize them. This is our 4th Mercedes from this dealer and will continue to patronize them. More
by sunpolice
April 09, 2025
Amazing experience, Rob was great to work with and helped me find the best option for me! me find the best option for me! More
by Ashley
April 09, 2025
Lexi was awesome! She was extremely knowledgeable and professional throughout the buying experience. I have dealt with this dealership for 13 years and the entire staf She was extremely knowledgeable and professional throughout the buying experience. I have dealt with this dealership for 13 years and the entire staff are outstanding. More
by PPOWER55
Employees Worked With
