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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,368 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,368 reviews

February 21, 2013

Mr. Barry London has shown a great professionalism work ethics through out of my time searching for the right car and with the right price. That level of understanding and patient is noble and honorable More

by mirdamadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 12, 2013

Mike was great. Treated us with respect, went above and beyond what was expected. We felt at home. Mike made the deal happen. Thank you we will be back for our next suv when it's time! More

by hlmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
February 04, 2013

I've never had a smoother car buying experience than I did this weekend at MB of Hagerstown. Turns out great customer service isn't dead after all! I'd highly recommend these guys to anyone even thinking More

by mdlivels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 02, 2013

Emailed and asked questions about 2010 MB and was answered at once. Called and said we would be there. When we got there the car was parked in front and warm waiting on us to test drive. Wes done and More

by rickeytm
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 31, 2013

My daughter and I purchased a 2006 Acura TL on January 22 and we are very pleased with the vehicle and the buying experience at Mercedes Benz of Hagerstown. Mike Lavrenchik sold us the car and was a very fr More

by dovelovey
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
January 28, 2013

This is our seconde new car purchase from Hagerstown Mercedes. Andre Taylor made this transaction as easy as the first one. This was a no-stress puchase, and we left feeling we got a very fair deal. More

by DDSGWS1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 28, 2013

From the first phone call of inquiry through our driving off the lot, we were treated with professionalism, respect and courtesy. Barry London and all the staff treated us like we were their top priority. W More

by KittyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 28, 2013

This was a great experience. I was looking for a used E Class and I found exactly what I wanted for the price I could afford. Andre was and is an excellent salesman. He was low pressure, completely informa More

by Stevenouveau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 27, 2013

We definitely enjoyed our experience at Mercedes-Benz of Hagerstown. We were surprised how easy it was and their no-nonsense approach. This is not your typical car buying experience. More

by kbmouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Michael Lavrenchik
January 25, 2013

Always have great experience with Andre. Terrific service from Marty and Alex keep us comong back.This is my fifth Mercedes vehicle from this dealership so they are doing something right. More

by frank citro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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