Mercedes-Benz of Hagerstown

Mike is fantastic! After test driving vehicles for Mike is fantastic! After test driving vehicles for several years and delaying purchase for a variety of reasons, this was finally the time to buy Mike is fantastic! After test driving vehicles for several years and delaying purchase for a variety of reasons, this was finally the time to buy. Throughout our extended relationship with the dealership, Mike has always been patient, thoughtful and attentive to our needs and desires. His knowledge of vehicles is impressive and he is always ready share his expertise to answer questions and respond to concerns. Mike is also faithful to stay in contact and it is obvious that the customer truly comes first. In fact, all of the sales and customer service team members that we had the pleasure to meet were very friendly. The attention to detail is exemplary - not only in personal interactions but also in service. Though we purchased a used vehicle, the detailing was impeccable and it looked like new. Thank you Mike! And thank you Mercedes-Benz of Hagerstown! More

Buying a new car can be a negative experience and I think Hagerstown Mercedes-Benz is dedicated to ensuring that all contacts are GREAT contacts from the phone operator to anyone you see at the facility. Bar Hagerstown Mercedes-Benz is dedicated to ensuring that all contacts are GREAT contacts from the phone operator to anyone you see at the facility. Barry London is a wonderful Sales/customer service person! It took me over two years to commit to buying a car and Barry never gave up on me. Never pushy, never "in your face" . Providing information whenever asked, responding to inquires quickly and efficiently and so very professionally. When Barry provides information, you know deep inside it is the truth. Trusting Barry and the other people at Hagerstown Mercedes Benz dealership was so easy and I am not a "Trusting" person. I am now "committed" to Barry London and Hagerstown Mercedes Benz Dealership and will recommend them to everyone I know. More

I just bought a new car and everyone I dealt with was great! They went over everything and I was in and out in a timely manner. I will be a customer for life and recommend them to everyone. great! They went over everything and I was in and out in a timely manner. I will be a customer for life and recommend them to everyone. More

I give this dealership an A+++. Barry London and Rob Buchanan were awesome! They found the ML350 with all of the options I wanted and then some! And I got a great price too! Thank you! Buchanan were awesome! They found the ML350 with all of the options I wanted and then some! And I got a great price too! Thank you! More

The whole entire buying and closing process with Wes Whetstone and Austin Shemon was excellent. I look forward to shopping in 2016 at Mercedes-Benz of Hagerstown. Whetstone and Austin Shemon was excellent. I look forward to shopping in 2016 at Mercedes-Benz of Hagerstown. More

Rob and Mike provided my husband and I with great service this past Saturday. We are first time lease customers and first time Mercedes Benz owners.... very excited about our new car! Thank you for your fri this past Saturday. We are first time lease customers and first time Mercedes Benz owners.... very excited about our new car! Thank you for your friendliness and attention to detail. Also, the hot chocolate on a snowy day was a great touch! :-) More

After owning a number of Mercedes Benz I was convinced that maybe this time I would maybe take a step downward and look at other makes and models. After Barry London contacted us and offered a great deal that maybe this time I would maybe take a step downward and look at other makes and models. After Barry London contacted us and offered a great deal on a great car, once again I had to have that Mercedes. Barry could not have done a better job of handling the entire experience. As we live more than two hours from the dealership it was still not surprising that he offered to deliver the car to us last evening. His presentation and assistance could not have been more professional. I am certain that it was an extremely late night for Barry. We could not be happier and our '14 ML is awesome! Hondo and Alicia Wetmiller More

Extremely professional sales team! I connected with this dealership via the internet. Barry London responded with a quick, courteous, professional response providing me with just the information I requested dealership via the internet. Barry London responded with a quick, courteous, professional response providing me with just the information I requested, unlike other dealerships. The team worked hard to ensure it was a great experience purchasing the car. I will be a returning customer, and will recommend this dealership! More

i'm so glade i purchase my car from you. It was a new i'm so glade i purchase my car from you. It was a new experience for me and in the futures i will recommend this dealership to everyone. .Thank you v i'm so glade i purchase my car from you. It was a new experience for me and in the futures i will recommend this dealership to everyone. .Thank you very much Mike Lavrenchlk to show me and help me to find my dream car . More

Michael Lavrenchik has worked with myself and other members of my family before. Mike always follows up with me and finds us the car we desire! Thank you very much for the excellence service. It is gre members of my family before. Mike always follows up with me and finds us the car we desire! Thank you very much for the excellence service. It is greatly appreciated. I recommend Mike and The Mercedes Benz of Hagerstown team to many many people!! Thank you, again! More