Mercedes-Benz of Hagerstown

My Silver Lady - S class We have never been disappointed with the people, the service and the utmost professionalism of everyone at Hagerstown Mercedes. From Linda and Lisa We have never been disappointed with the people, the service and the utmost professionalism of everyone at Hagerstown Mercedes. From Linda and Lisa in reception to Barry and Austin in sales to Alex, Adam and Tom in service this is definitely The A Team. There isn't anything they won't do to make everything perfect. If you want a Mercedes, just tell Barry London what you want, and like a magician, he makes it appear! We think of them as our extended family. More

4th Mercedes-Benz Purchase I was recently involved in a serious auto accident and needed to replace my E 350 Mercedes-Benz, which I am convinced helped save my life, with anothe I was recently involved in a serious auto accident and needed to replace my E 350 Mercedes-Benz, which I am convinced helped save my life, with another E 350 Mercedes. My wife and I conducted an internet search and narrowed the search considerably when we recalled two prior happy experiences with Mercedes Benz of Hagerstown. We found the Mercedes we wanted and were directed by Rob Buchanan to Wes Whetstone to assist us in our purchase. In the course of one or two days, we negotiated the purchase by telephone with Wes, signed the necessary paperwork sent to us by Wes, returning the papers by overnight delivery, all without having seen (except by picture) or having test driven the car we actually purchased. We were really surprised and very pleased when a week later, Wes personally delivered our purchase to my office in Baltimore, more than an hour away from the dealership! More

Buying a car at Mercedes-Benz of Hagerstown I was pleasantly surprised and greatly impressed at how easy and relatively stress-free it was to purchase a Mercedes at Mercedes-Benz of Hagerstown. I was pleasantly surprised and greatly impressed at how easy and relatively stress-free it was to purchase a Mercedes at Mercedes-Benz of Hagerstown. Barry London, the sales representative, was extremely helpful and acted in a very friendly and professional manner. He took time to answer all of my questions and never put any undue pressure on either me or my wife to buy a car. He was also readily available in person, by phone and also by e-mail. I would also like to thank the owner of Mercedes-Benz of Hagerstown, Brandon Younger, who also made time in his busy schedule to talk with both my wife and me about the various Mercedes models and also the pros and cons of buying versus leasing an automobile. The overall experience was very positive and I would highly recommend Mercedes-Benz of Hagerstown to anyone interested in purchasing a Mercedes. More

Great Experience My wife and I purchased a 2015 GL 450 from the dealership and worked with Barry London. Barry was great to work with, he was knowledgeable and very h My wife and I purchased a 2015 GL 450 from the dealership and worked with Barry London. Barry was great to work with, he was knowledgeable and very helpful. When we were looking at the vehicle we never once felt pressured to buy or make decisions right away. He was patient and explained everything in detail and was easy to talk to. He made us feel like we had known him for a long time and not that we had just met him. We would strongly recommend Barry and the entire staff at Mercedes Benz of Hagerstown to our friends and family. Thank you very much! More

First-time Mercedes Buyer We looked around at a lot of car makes and models, and thought the best value for us was to buy a certified Mercedes. Once we made the decision to bu We looked around at a lot of car makes and models, and thought the best value for us was to buy a certified Mercedes. Once we made the decision to buy a Mercedes, we then had to chose a dealer. Everything we read on line about the Mercedes Benz of Hagerstown dealership was correct. They were friendly, they knew their cars, and they worked out a great deal for us that didn't take all day to negotiate. I called a few dealerships to get a feel for personalities of the sales reps at the various dealerships, and Wes was the best by far. We are sold on Mercedes, and we are sold on Mercedes Benz of Hagerstown. And as long as Wes works there, we won't need to talk to another salesperson. We are completely happy! More

Purchase of vehicle My husband and I have purchased at least 4 vehicles from this dealership and have always worked with Barry London. We have been totally satisified wi My husband and I have purchased at least 4 vehicles from this dealership and have always worked with Barry London. We have been totally satisified with our purchase experience and the service we have had done at Mercedes Benz of Hagerstown and would recommend them highly to anyone looking to purchase a new or used vehicle. Everyone at the dealership is friendly and extremely helpful. , More

Mercedes CLA 250 I am a recent college grad who was looking for a nice car to start my life/career with. I went to many other luxery brand dealers who turned their nos I am a recent college grad who was looking for a nice car to start my life/career with. I went to many other luxery brand dealers who turned their noses up to my dad and I because I wasnt looking at cars worth over 60k. From the moment I walked into mercedes benz of hagerstown I felt like a valued customer. Barry was fantastic and walked me through the process to find the car that was right for me within the price range that I was comfortable with. I was very impressed with the professionalism and friendliness of all of the staff. I would highly reccommed this dealer! More

FatemaE Our salesman was Barry London. He was extremely helpful and did a fantastic job with our sales. We had all our questions answered, he also gave us a Our salesman was Barry London. He was extremely helpful and did a fantastic job with our sales. We had all our questions answered, he also gave us alot of information about the car and he helped to keep the process flowing. The dealership was extremely busy the day we went in, but Mr. London kept things moving as quickly as possible. Everyone there was very helpful and friendly. They all seem to work together as one big team. Love the atmosphere there!! More

The Perfect Car Buying Experience We had checked-out the available used Mercedes Benz C300 cars on line and found several at the Mercedes Benz Dealership of Hagerstown. Cathy contacte We had checked-out the available used Mercedes Benz C300 cars on line and found several at the Mercedes Benz Dealership of Hagerstown. Cathy contacted Barry London by email and made arrangements to stop by for a visit the following weekend. Within an hour we had picked "the red one" and negotiated a very good deal with Rob Buchanan. Barry London and Rob Buchanan were both extremely kind, courteous, knowledgeable, professional, and helpful as they walked us through the buying process. Everyone we came in contact with at the dealership was extremely helpful and professional. The show room and customer waiting area are wonderfully comfortable and hospitable. We left the dealership that Saturday and returned early the next week to sign the papers and pick up the car. Rob was very through as we went through the paperwork and he explained each of our options as we went through the purchase process. Barry spent several hours with us explaining all the features of our new car, especially the phone and navigation systems. In summary, Our car buying experience at the Mercedes Benz of Hagerstown was excellent and we highly recommend this entire team of automobile specialists. More

Completely Worth The Wait! My wife and I visited the dealership in early June. Just looking...until we tested a GL550. We knew this was it and so we sat down with Mike Lavrenc My wife and I visited the dealership in early June. Just looking...until we tested a GL550. We knew this was it and so we sat down with Mike Lavrenchik and went over the special order process for a 2015 GL550. Over the next week or so, Mike and I developed a build sheet for the 550 and it was ordered in June. During the process, Mike always kept me up to date on the build progress and expected delivery date. The car even came in early and we picked it up on August 21st. We are more than happy with it and Mike, Rob Buchanan, and Justin Harbert all made the entire experience easy, painless and even fun. More