Mercedes-Benz of Hagerstown

The sales person, Barry London, was very friendly and knowledgeable about the vehicle, all other people at the dealership were all friendly as well. When we test drive on the vehicle, the people there l knowledgeable about the vehicle, all other people at the dealership were all friendly as well. When we test drive on the vehicle, the people there looked after our kids. There was not pressure on us to purchase, it felt so comfortable to talk, negotiate to the sale person. We had very pleasant experience purchasing a vehicle at this dealership. More

I would like to give Mercedes-Benz of Hagerstown and Barry London my sales associate the highest praise possible. Hagerstown Mercedes delivers with honest answers and a focus getting the car you want Barry London my sales associate the highest praise possible. Hagerstown Mercedes delivers with honest answers and a focus getting the car you want for the best price. I started with an Internet query on a specific vehicle and got strait answers. I drove up after work from DC, test drove the vehicle and drove off with it about and hour later. I got no pressure, no baloney and no ten trips back to the "manager." I did my homework and shopped at other dealers in the DC area and got by far the best deal on the vehicle I wanted. If you are in the market for a new car, do yourself a favor, make the drive to Hagerstown and see Barry London for your next new car. It's worth the drive. More

This is the third new ML I have bought from Wes and will continue to buy from MB of Hagerstown and Wes in the future. He is the most friendly and easy going car salesman my family has ever dealt with and is continue to buy from MB of Hagerstown and Wes in the future. He is the most friendly and easy going car salesman my family has ever dealt with and is always available by phone or email to answer questions. The car was inside waiting for me ready to go when I arrived and in less than an hour papers were signed and off I went in my new vehicle. Also, they offer free Mercedes loaner vehicles while your car is in for service. They even come to your house, drop off the loaner, take your car, and bring it back when the work is complete. Highly convenient. If you're looking to buy a new Mercedes, I would strongly recommend you call Wes at MB of Hagerstown. More

This was the most amazing car buying experience my wife and I have ever had. MIKE meet my wife and son to just test drive a BMW and Infinity then he suggested a Mercedes. He later called me to come test dr and I have ever had. MIKE meet my wife and son to just test drive a BMW and Infinity then he suggested a Mercedes. He later called me to come test drive and I did. We both were hooked on the Mercedes. Mike's professionalism shines as he took the time to explain all the different features and how to work them as we test drove different models. He always had the car waiting for us when we arrived. Mike And Rob stayed long after hours and did not hurry us so we could test drive and finish the sale and all the paper work explaining everything. The negotiation for the trade-in was fun and fair. They make you feel like family during the whole process. I have been in sales for 32 years and know how customers should be treated. They treat their customers to an amazing experience. My wife and I were so impressed we will refer family and friends to go see Mike and test drive the car buying experience. You will not believe that car buying can be this fun until you try it. Dave and Kim Powell More

This dealership is a tremendous place to purchase from. Wes is great to with work with his professionalism and kindness took the stress out of purchasing another vehicle. This is the second vehicle we hav Wes is great to with work with his professionalism and kindness took the stress out of purchasing another vehicle. This is the second vehicle we have purchased at the hagerstown MB and the experience has been above and beyond. Wes was so wonderful in understanding our needs and financial goal we wanted to achieve. The service department is also great they really are professional in providing great service and customer service. Thank you (Adam, Alex, and Tom). More

Mike was great. We had decided on an E class with certain features and he worked to find one that was not only just right, but also a slightly different color schemed interior that we liked better th certain features and he worked to find one that was not only just right, but also a slightly different color schemed interior that we liked better than our original choice. And he did all this leg work while on vacation! This is now our second MB from Mike and the Hagerstown team. We did not even look anywhere else. More

I had seen a 09 ML350 on the lot when I dropped of our 98 CLK320 off for service. After considering the age and mileage of the CLK my wife decided that i might be time to trade in for a newer model. I made a CLK320 off for service. After considering the age and mileage of the CLK my wife decided that i might be time to trade in for a newer model. I made an inquiry on the web site and was shortly contacted by Andre Taylor. After only a few telephone conversations we were able to agree on a deal for the purchase of the 09 ML350. Andre went at of has way to make arrangements for delivery that night. He took alot of time to explain all the features of the car and made sure we were totally informed before leaving the dealership. All this extra attention given to us by Andre was on his evening off. This was very much appreciated and was an example of the level of customer service this dealership offers. I would surely recommend Andre Taylor and Hagerstown Mercedes to anyone considering the purchase of a new or used vehicle. More

Barry was great to work with. He was very knowledgeable about the car and gave us an excellent tutorial on its features. It was a pleasant, low pressure experience. about the car and gave us an excellent tutorial on its features. It was a pleasant, low pressure experience. More

First vehicle ever bought here. Experience was great. Wes Whetstone was the nicest Sales Rep we ever worked with. Showed interest although just buying a used vehicle. Can't say enough Whetstone was the nicest Sales Rep we ever worked with. Showed interest although just buying a used vehicle. Can't say enough More

The entire sales experience with Barry and Mercedes Benz of Hagerstown was top notch. They were super accommodating during the sales process, and the delivery experience was very smooth. Barry made every of Hagerstown was top notch. They were super accommodating during the sales process, and the delivery experience was very smooth. Barry made every effort to ensure we understood the vehicle we purchased and handled us with white glove treatment the entire time. I would highly recommend this dealership to anyone looking for a great experience. More