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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

April 15, 2013

Barry is a good salesperson, kind, patient and accommodative. He makes you feel at home and want to come back. He has developed a high level of trust with my family, and we ill return for our a More

by Nathanmao1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 13, 2013

We had a great experience at Mercedes-Benz of Hagerstown in purchasing a new vehicle. It was the quickest, simpliest, easiest process i've ever been through in buying a car. Everyone we encountered was frie More

by npel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 09, 2013

Barry was extremely knowledgeable and took the time to walk my wife and I through the features of our 2007 ML350, including setting up the bluetooth function with each of our cell phones. He also demonstr More

by turtlesoup
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry London
April 06, 2013

Mike at Mercedes is FABULOUS!!! He is professional, knowledgable and personable. He made buying my new car a truly memorable and pleasurable experience. Mike Lavernchik IS what sets this dealer apart f More

by Bnlavorgna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
April 06, 2013

I just purchased my second car from this dealership. The sales and service are great. I will be back. I recommend this dealership to everyone. More

by Mlcutshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
April 05, 2013

Since this was an internet sale from over 200 miles away, I was concerned about what I would find upon arrival. The car was accurately described and fairly priced. To my surpirise, it had a full tank of ga More

by wls1242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 05, 2013

I love this dealer. They are always helpful. Life had thrown me a curve ball and I needed to juggle some cars around and buy a new one. Even though I was so upset and crying because of personal issues th More

by Samanthaabu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 03, 2013

Barry, was great! He was personalble, knowledgeable, and made me feel like a valued customer. I was impressed with his willingness to spend time with me and answer all my questions. He made sure that when More

by Sshveda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2013

Great experience with Barry and the rest of the Hagerstown MBZ team. Found a rare nearly new 2013 car and drove 6 hours to complete the deal and trade in my 2006. If I lived closer I'd do all my ca More

by proxduke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2013

My husband took my car in for service for a thermostat replacement .While there he took a look at the new C class vehicles & was approached by Mr. London to answer any questions he may have. We are curren More

by bermuda94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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