Mercedes-Benz of Hagerstown

Best buying experience of any new car I have purchased...highly recommend this team and dealer! Their customer service and product knowledge is superior to most dealerships I have dealt with. purchased...highly recommend this team and dealer! Their customer service and product knowledge is superior to most dealerships I have dealt with. More

You can't have an easier or more pleasant buying experience , will be back for another car. Thanks Rob, Barry, and Austin !!!!!!!! It's great buying at a no pressure dealership. Thanks again. experience , will be back for another car. Thanks Rob, Barry, and Austin !!!!!!!! It's great buying at a no pressure dealership. Thanks again. More

Great group of professionals easy to deal with and bend over backwards to make the overall experience a great experience! Have and will continue to recommend this dealership to all. over backwards to make the overall experience a great experience! Have and will continue to recommend this dealership to all. More

I would like to make the first review right. I was a little premature on my first review as I had an issue with the vehicle I recently purchased. The stereo did not work and I did not give the dealer a little premature on my first review as I had an issue with the vehicle I recently purchased. The stereo did not work and I did not give the dealer ample time to reply. The issue has been resolved and I could not be happier. Barry London went the extra mile to assure that I was satisfied. The entire buying experience at the dealership was above and beyond. They can be assured that in the future I will again do business with them and already gave reccomendations to friends and family. I feel that there are so many other business that could benefit from the customer service provided by Mercedes of Hagerstown, it's what it is all about the customer. Thank you so much again for the opportunity to do business with such a professional, friendly, over the top business. More

Never had a car deal that was so smooth. Very professional and friendly. Very knowledgeable and compotent. Our first MB and not our last. Great! professional and friendly. Very knowledgeable and compotent. Our first MB and not our last. Great! More

We purchased a used C300 less than a year ago that was unfortunately totaled in an accident. Recognizing how much we enjoyed the car, we went back to Mercedes Benz of Hagerstown to see what was available unfortunately totaled in an accident. Recognizing how much we enjoyed the car, we went back to Mercedes Benz of Hagerstown to see what was available. After some discussion regarding available models, we settled on the same model year as the previous vehicle. From the moment we began working with Barry and Rob to when we walked away, the level of professionalism, service and attnetion to detail was impeccable. I highly recommend this organization for your vehicle needs. More

The overall experience was excellent the day I purchased my used Ford Mustang GT. I was so excited to come home and give an excellent review to Barry London and the staff. Which, indeed it was truly the f my used Ford Mustang GT. I was so excited to come home and give an excellent review to Barry London and the staff. Which, indeed it was truly the first time I bought a car and it didn't wear me out with the waiting, pacing, haggling. However, it was short lived when I got home and went to put a cd in and the cd player and satellite radio did not work. Called back to Barry, who said he would check into it but because it was no longer under warranty doubted they could do anything. Shame on me for not checking but shame on Mercedes for not checking. Called Ford I will have to dish out about $800.00 to replace. Barry said he would call back. He must have forgotten my number. Guess it doesn't matter since I didn't buy a MB. I would recommend MB of Hagerstown to buy a new vehicle or a used Mercedes, but would recommend that you go over the vehicle with a fine tooth comb before you drive off the lot with it, because they won't. More

This is our second vehicle from MB of Hagerstown. The sales and service staff seem to want to make you pleased with your vehicle and the experience at their dealership. sales and service staff seem to want to make you pleased with your vehicle and the experience at their dealership. More

Mike was great! He really worked with us to get a great deal, treated us with respect and as if we were family. The staff we dealt with were all knowledgeable and friendly, great customer service. We wo deal, treated us with respect and as if we were family. The staff we dealt with were all knowledgeable and friendly, great customer service. We would recommend MB of Hagerstown and Mike Lavrenchick to all our friends and family. More

Have been working with Wes for quite some time on the purchase of a cpo Mercedes. He was very patient. He answered all my questions as well as kept me informed when cars became available. The buying expe purchase of a cpo Mercedes. He was very patient. He answered all my questions as well as kept me informed when cars became available. The buying experience was great from start to finish. I would highly reccomend Wes as well as the Hagerstown dealership. More