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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

March 11, 2013

Never had a car deal that was so smooth. Very professional and friendly. Very knowledgeable and compotent. Our first MB and not our last. Great! More

by excellentwoman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 08, 2013

We purchased a used C300 less than a year ago that was unfortunately totaled in an accident. Recognizing how much we enjoyed the car, we went back to Mercedes Benz of Hagerstown to see what was available More

by dgreenwald0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 08, 2013

The overall experience was excellent the day I purchased my used Ford Mustang GT. I was so excited to come home and give an excellent review to Barry London and the staff. Which, indeed it was truly the f More

by marlene1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 06, 2013

This is our second vehicle from MB of Hagerstown. The sales and service staff seem to want to make you pleased with your vehicle and the experience at their dealership. More

by JBuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 04, 2013

Mike was great! He really worked with us to get a great deal, treated us with respect and as if we were family. The staff we dealt with were all knowledgeable and friendly, great customer service. We wo More

by AKBarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
March 02, 2013

Have been working with Wes for quite some time on the purchase of a cpo Mercedes. He was very patient. He answered all my questions as well as kept me informed when cars became available. The buying expe More

by bunker2407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

The Dealership is easy to find, it is clean, the personnel are top notch, very knowledgeable and professional, friendly, helpful and make you feel like a VIP. Our salesman was super and took much t More

by debclayton2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
February 24, 2013

Yesterday I bought my third vehicle from Hagerstown MB, 2 of which were MB's. I had an MB, bought a Lexus from them, which was nice enough, but I missed the quality, comfort, recognition and super look of t More

by TinaSchriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 21, 2013

Mr. Barry London has shown a great professionalism work ethics through out of my time searching for the right car and with the right price. That level of understanding and patient is noble and honorable More

by mirdamadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 12, 2013

Mike was great. Treated us with respect, went above and beyond what was expected. We felt at home. Mike made the deal happen. Thank you we will be back for our next suv when it's time! More

by hlmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
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