Mercedes-Benz of Hagerstown

We definitely enjoyed our experience at Mercedes-Benz of Hagerstown. We were surprised how easy it was and their no-nonsense approach. This is not your typical car buying experience. Hagerstown. We were surprised how easy it was and their no-nonsense approach. This is not your typical car buying experience. More

Always have great experience with Andre. Terrific service from Marty and Alex keep us comong back.This is my fifth Mercedes vehicle from this dealership so they are doing something right. from Marty and Alex keep us comong back.This is my fifth Mercedes vehicle from this dealership so they are doing something right. More

My wife and I were treaded as people instead of a number for a car sale qouta. Mike was very informative about the car. All the staff we meet were very freindly. We have not had service work done yet so i h for a car sale qouta. Mike was very informative about the car. All the staff we meet were very freindly. We have not had service work done yet so i have no comment about them but if they are like thje sales people I am sure we will be very satisfied. More

Greeted with professionalism and friendliness. The dealership looked good and I was impressed with the whole experience and the follow-up to answer any questions as I was contemplating my purchase dec dealership looked good and I was impressed with the whole experience and the follow-up to answer any questions as I was contemplating my purchase decision. Also have had an immediate follow-up to see if I had any questions after my purchase. More

I bought an 09 VW Jetta. It was the first vehicle I've purchased in about 5 years and was a little nervous but Barry was awesome and put me at ease throughout the process. I had an older vehicle w/ high purchased in about 5 years and was a little nervous but Barry was awesome and put me at ease throughout the process. I had an older vehicle w/ high mileage and they gave me a fair trade in value for it. Rob Buchanan was also involved and he did an excellent job as well. I thank you both and look forward to doing business with you in teh years to come. Thank You. More

This is my first Mercedes Benz and it was a great experience. The staff at Hagerstown are outstanding. Although I was purchasing an older model I still was treated as if I was purchasing something experience. The staff at Hagerstown are outstanding. Although I was purchasing an older model I still was treated as if I was purchasing something brand new. I look forward to a newer purchase in the future. More

I've had my older Mercedes serviced at MB of Hagerstown for the last two years (since moving to the area) and have always been impressed by their professionalism and service. So when we decided to trade it for the last two years (since moving to the area) and have always been impressed by their professionalism and service. So when we decided to trade it in for an SUV we remembered Mike, who had worked with us a couple years earlier, and he was right on top of things, finding us the SUV that we were looking for. Mike and Rob both stayed late to take care of our sale on a Saturday night (as well as Austin and Barry) so we could take our vehicle home that night. Friendly and knowledgable and outstanding customer service. Highly recommend to anyone who's in the market for a new or used Mercedes. More

Barry was awesome! This is the second car we have purchased from him! Rob was great too! Thanks so much! We will refer anyone looking for a Mercedes to your dealership! Your customer service is amazi purchased from him! Rob was great too! Thanks so much! We will refer anyone looking for a Mercedes to your dealership! Your customer service is amazing! Your price unbeatable! More

I was not looking to change my vehicle as the lease did not expire until April 2013. I was contacted by Barry London who explained there were some good opportunities with the end of year Sales event to get not expire until April 2013. I was contacted by Barry London who explained there were some good opportunities with the end of year Sales event to get into a new vehicle with a two year lease and then acquire a 2014 S Class at the end of 2014. Visited the dealership discussed the possibilities they were back to me within 24 hours having located a vehicle they thought I might be interested in. The vehicle was delivered to the dealership looked it over, liked it, completed the paperwork there with no hassle and very smootly executed. Barry London had to be excused to honor a commitment he had made to another Customer but Mike Lavrenchick stepped in and very professionally completed all of the transfer and explanation of the minor differences to my current model. I left the dealership very satified with the new vehicle having been there less than 1 1/2 hours. A very good experience handled very professionally by very good people. Thank you Mercedes Benz of Hagerstown More

Our purchase experience of the C class was just great. Mike told us in detail about the car features, operation and options that met our needs. He was very friendly, knowledgeable, and professional. Dur Mike told us in detail about the car features, operation and options that met our needs. He was very friendly, knowledgeable, and professional. During the test drive, he explained the driving and braking characteristics of the C 300. We were very impressed with the car as a result of his ability to explain what it could do. He made the buying process very easy. The entire experience exceeded our expectations. More