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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,490 reviews

December 02, 2012

Michael is knowledgable,precise and he remembers his previous clients. We purchased a used vehicle from Michael last year. It was such a wonderful experience I only want to do business with Michael. We More

by oveta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
December 02, 2012

Mike showed me exactly the car I wanted... white with black interior. The price was right and I was given a very fair trade -in price. He made the whole experience quick, easy and stress free. More

by mouthfxr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
November 30, 2012

On Nov 10th, 2013 Mike Lavrenchik changed my life forever. I am a 41 yr old "happy" workaholic who had been searching for a new car for over 2 years. I can honestly say that a Mercedes wa More

by JustX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
November 29, 2012

Exceptional service! Always, always, always, buy your Mercedes here! Mike L. will make sure your visit is relaxed and inviting! Rob and Austin in finance will make sure that your experience during the pu More

by egaskins
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
November 27, 2012

On Friday (the day after Thanksgiving) I flew to Maryland to purchase a Mercedes from Mercedes of Hagerstown. It was truly the best buying experience of a vehicle in my life. My salesperson was Barry London, More

by jas41849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 26, 2012

I cannot say enough good things about Mike Lavrenchik. From his approach as we browsed on the lot to the moment I proudly drove off in my new C300, Mike seemed able to read my mind and understand exactly More

by Renee Kramer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Justin Harbert,Austin Shemon,Barry London, Michael Lavrenchik
Nov 28, 2012 -

Mercedes-Benz of Hagerstown responded

Thank you for the kind review and your business! Enjoy your new C-Class. Mike and I are very appreciative. Justin Harbert General Manager

November 21, 2012

Wes was great and as a sales representative, he was the "face" of MB of Hagerstown. Wes was courteous, expeditious, low-pressure, and genuine in our car-buying experience. We trusted him and felt that he More

by deandubois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 14, 2012

Just driving home, and walked in to look at a used MB. Drove out with a new 2013 CLS 550. No pressure just courteous, frienly, and informative service. Highly recommend. Pete More

by Pete Sioma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 14, 2012

I am thrilled by my whole experience! I just purchased my first Mercedes Benz. Granted it was antique by some standards. A 1986 300E. I didn't know what I was doing. I have owned VW's, domestics and T More

by mkomin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mummert
Nov 28, 2012 -

Mercedes-Benz of Hagerstown responded

My first MB was a 1988 260E and I loved that car! Thank you for the opportunity to service your car and for your positive feedback. You are in fantastic hands with Tom and the service team. Justin Harbert General Manager

November 11, 2012

Mike was personable and fun to work with. He was very informative and helped us make the best choice for us. He took his time to thoroughly explain everything we needed to know about operating the car an More

by lueanne66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lue Anne Adams, Michael Lavrenchik
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