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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

December 22, 2012

We are pleased with the the trade of our Black 2011 GL550 with the new Black 2013 GL550. The vehicle was delivered by Mike Lavernchik. Thank you Mike! More

by Nayab
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
December 21, 2012

This is the 4th vehicle that we have purchased from MB of Hagerstown. We have worked with Andre Taylor for the last 3 (Justin for the 1st). We came to this dealership after a less than honest experience with More

by bhenryfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Himmelwright
December 11, 2012

Mike was our salesman. He was friendly and professional. After speaking with us he suggested we test-drive a MB that suited our needs better than the one about which we had inquired. It was a good fit. We w More

by jeaniechar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
December 08, 2012

The initial service was sketchy, it took awhile to find a salesman to attend to our 3pm test drive appointment. After that, the service was great! Very friendly and efficient. Actually made buying a car e More

by rjwiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
December 03, 2012

Very pleasant, professional, and helpful staff that made our purchase that much more exciting for the delivery of our new GL450. Mr. London was very helpful and patient in setting up the vehicle for us. We More

by rchenley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2012

This is the third car I have acquired from this dealership. The same people are there year after year, it's like a family. I won't go anywhere else. Andre was excellent and his co-worker Mike wa More

by nickelpea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Taylor and Mike was helpful too, Michael Lavrenchik
December 02, 2012

Michael is knowledgable,precise and he remembers his previous clients. We purchased a used vehicle from Michael last year. It was such a wonderful experience I only want to do business with Michael. We More

by oveta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
December 02, 2012

Mike showed me exactly the car I wanted... white with black interior. The price was right and I was given a very fair trade -in price. He made the whole experience quick, easy and stress free. More

by mouthfxr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
November 30, 2012

On Nov 10th, 2013 Mike Lavrenchik changed my life forever. I am a 41 yr old "happy" workaholic who had been searching for a new car for over 2 years. I can honestly say that a Mercedes wa More

by JustX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
November 29, 2012

Exceptional service! Always, always, always, buy your Mercedes here! Mike L. will make sure your visit is relaxed and inviting! Rob and Austin in finance will make sure that your experience during the pu More

by egaskins
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
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