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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,640 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,640 reviews

April 27, 2026

Thanks to Barry and his colleagues’ professionalism, my purchase was a competent and enjoyable experience. As it should be. Thank you. More

by mrs.andrawos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Mercedes-Benz of Hagerstown responded

Hearing this feedback made our day! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience with Barry and the team. Enjoy your new ride!

April 21, 2026

Barry was a pleasure to work with. His product knowledge and engaging style made car buying fun. The dealership is efficient, clean and staffed with great folks. More

by mfetchero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

mfetchero responded

Christine Thomas mad her end of the process simple and easy as well!

Apr 21, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown! We will be sure to pass your appreciation along to Barry and the rest of the team. Congratulations on your new car!

April 19, 2026

First-class organization run by first-class professionals. We were looking for a commuter car, good on gas, safe and at a reasonable cost. We found a beautifully preserved vehicle that was perf More

by patriotdogs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing such a heartwarming review of Barry and our team! We appreciate your business and look forward to helping you again at Mercedes-Benz of Hagerstown. Enjoy your new ride!

April 15, 2026

Top Notch dealership. Manager Austin was very helpful and answered all our questions. He was very social and very knowledgeable about the car we were interested in purch More

by homeofthebrownies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for your thoughtful review! We’re so happy that Austin made your experience at Mercedes-Benz of Hagerstown so positive. Congrats on your new vehicle!

April 02, 2026

Excellent car buying experience with Barry. The process was handled almost entirely remotely, which made everything incredibly convenient. After I shared what I was looking for, Barry went abov More

by Gowest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your wonderful feedback about Barry and Christine! We are so happy to hear your experience was seamless and stress-free. We appreciate your continued loyalty and hope to see you again at Mercedes-Benz of Hagerstown!

March 29, 2026

Rob provided all the answers need to make the purchase seem less from the start. Excellent sales person from beginning to end. One of the best that I had to deal with so far in my buying experience. Re More

by JamesS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Mercedes-Benz of Hagerstown responded

James, we are so grateful for your business and your fantastic review of Rob and Christine! From all of us at Mercedes-Benz of Hagerstown, congratulations on your new car!

March 29, 2026

Rob was professional and responsive to my needs and timelines. Dealership priced car fairly. The time at the dealership to complete paperwork and drive out with the car was excellent! More

by winger0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Mercedes-Benz of Hagerstown responded

We are thrilled to hear that Rob and the team provided such a smooth and efficient experience. Thank you for choosing Mercedes-Benz of Hagerstown, enjoy your new car!

March 28, 2026

Rob was great I came in to get my car service and ended up buying a new car! Rob as always was great no pressure and bought a new car. I recommend Rob to anyone who wants to a car. I have been buying from More

by JohnHull11428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Mercedes-Benz of Hagerstown responded

John, your repeat business means the world to us! We are so glad to hear that Rob is always so helpful and pressure-free. We will let him know you had another fantastic experience on both the sales and service sides of our dealership. Thank you from all of us at Mercedes-Benz of Hagerstown!

March 25, 2026

Barry London and Austin Shemon are the best in the Sales Department and Alex in the Service Department More

by 2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your glowing review! It’s wonderful to hear that Barry, Austin, and Alex delivered such excellent service. We’ll pass along your feedback to the team! See you next time!

March 20, 2026

Barry was very helpful explaining all the options on our new vehicle. They saved us money through financing and gave us more money than what was quoted on our trade in. More

by testocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Mercedes-Benz of Hagerstown responded

We're delighted Barry and the team provided valuable guidance and a great deal at Mercedes-Benz of Hagerstown. We wish you snug travels ahead!