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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,545 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,545 reviews
August 15, 2025
We only buy our Mercedes at Hagerstown Mercedes because of excellent service department. They are the best of excellent service department. They are the best More
by Msmith424
August 13, 2025
I recently acquire a new Mercedes from Kyle at Mercedes Of Hagerstown. Kyle assisted me in selecting the ideal vehicle, demonstrating patience and extensive knowledge of all available options. He allowed Of Hagerstown. Kyle assisted me in selecting the ideal vehicle, demonstrating patience and extensive knowledge of all available options. He allowed me to test drive different vehicles until I found my perfect fit. I enjoyed my purchasing experience and would definitely consult Kyle for any future purchases. More
by grimm715
Employees Worked With
August 12, 2025
Barry was a top notch professional. Not pushy to close the sale. He knows the product well and is very organized. Great salesperson, great dealership and brand ambassador. Not pushy to close the sale. He knows the product well and is very organized. Great salesperson, great dealership and brand ambassador. More
by gargana
August 07, 2025
MB Hagerstown always has great 5-star service. I get nails in my tires 2-3 times a year commuting and they always get me in fast. The folks there are all excellent. I get nails in my tires 2-3 times a year commuting and they always get me in fast. The folks there are all excellent. More
by N. Harper
August 06, 2025
Very welcoming. Rob and the Younger staff made my experience enjoyable. I highly recommend Rob!! Rob and the Younger staff made my experience enjoyable. I highly recommend Rob!! More
by Klaylapinto
August 05, 2025
Barry London was a pleasure to work with; his demeanor is kind and straight-forward, making the process of car buying easy! The dealership was extremely accommodating for my needs. They'll see me again whe kind and straight-forward, making the process of car buying easy! The dealership was extremely accommodating for my needs. They'll see me again when I buy another car! More
by kariausherman
Employees Worked With
August 03, 2025
Buying a car here was extremely easy. The staff were very nice and easy to work with throughout the process. We would definitely come back when we need another vehicle in the future. The staff were very nice and easy to work with throughout the process. We would definitely come back when we need another vehicle in the future. More
by Suzukikyle
August 03, 2025
Kyle was very informative and made the car buying process comfortable. I highly recommend Kyle. comfortable. I highly recommend Kyle. More
by rharman11891
Employees Worked With
August 01, 2025
From the moment we stepped in this Dealership, Rob Edmonds treated us like friends!! His knowledge of Mercedes was incredible. We were interested in the GLE & he was on his 3rd one!! We had been lo Edmonds treated us like friends!! His knowledge of Mercedes was incredible. We were interested in the GLE & he was on his 3rd one!! We had been looking at luxury SUV’s, but never thought we’d even look at a Mercedes. We are so glad we did!!! Rob answered all our questions intelligently and with honesty. We are excited to be a part of the Mercedes of Hagerstown family and are excited to show our family & friends!! Thank you Rob for a seamless & wonderful experience!!! Kyle & Susan More
by Suzukikyle
