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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,603 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,603 reviews
January 05, 2026
Great service and personable. I have purchased many cars with Barry and MB of Hagerstown and will again. I have purchased many cars with Barry and MB of Hagerstown and will again. More
by jason
Employees Worked With
January 04, 2026
Barry is always professional in the way he approaches the sale. Hagerstown Mercedes has always been excellent with the sale process as well as the service department. sale. Hagerstown Mercedes has always been excellent with the sale process as well as the service department. More
by Corey
Employees Worked With
January 03, 2026
Barry made our experience enjoyable from start to finish. He was professional and knowledgeable and made us feel comfortable with each step. This was our first Mercedes but we already feel like we’ve found He was professional and knowledgeable and made us feel comfortable with each step. This was our first Mercedes but we already feel like we’ve found our car home for many years to come. More
by bmoulton7
December 29, 2025
Purchased a use C300. Worked with Barry & Christine. They had the car & paperwork ready for us to pick up, in & out in no time. Thanks for the great service. Worked with Barry & Christine. They had the car & paperwork ready for us to pick up, in & out in no time. Thanks for the great service. More
by cbs
December 21, 2025
We ordered our new E450 sedan a couple of months ago and it arrived the other day we are very excited about our new car! Barry London was our sales person he couldn’t have done a better job! He made the who it arrived the other day we are very excited about our new car! Barry London was our sales person he couldn’t have done a better job! He made the whole experience of buying a new car seamless. We would definately recommend buying a car at Hagerstown Mercedes and using Barry as your salesperson We are looking forward to a continued relationship with this crew Dave and Rhonda More
by madfarmone
December 21, 2025
Barry was very knowledgeable and very willing to work with me to find the exact vehicle I wanted. Thank you Barry! with me to find the exact vehicle I wanted. Thank you Barry! More
by scovati
Employees Worked With
December 15, 2025
I had a fantastic experience buying a vehicle at Mercedes-Benz of Hagerstown. Kyle made the entire buying process easy and fun. He was organized, professional and friendly. I couldn't be happier and Mercedes-Benz of Hagerstown. Kyle made the entire buying process easy and fun. He was organized, professional and friendly. I couldn't be happier and highly recommend this dealer, and Kyle as a salesperson. More
by SCW
December 15, 2025
Was impressed by the fast service for my car as I bought my car in one hour and out the door. Barry Londaon, the salesperson was cordial and easy to deal with. my car in one hour and out the door. Barry Londaon, the salesperson was cordial and easy to deal with. More
by patelpaul
Employees Worked With
December 14, 2025
I was extremely impressed by the great service Barry provided. He went above and beyond to help us. Thank you for all your help. provided. He went above and beyond to help us. Thank you for all your help. More
by otis.reese507
Employees Worked With
December 10, 2025
MB of Hagerstown is fantastic. I had an emergency repair—without an appointment, i pulled into the check in bay and Alex immediately let me know they would take care of it for me. I had an emergency repair—without an appointment, i pulled into the check in bay and Alex immediately let me know they would take care of it for me. Everyone was kind, helpful and polished. It’s always a great experience at Mercedes Benz of Hagerstown!!! More
by Julia
