Mercedes-Benz of Hagerstown

All of the employess I have named were friendly, well-informed, and MOST IMPORTANTLY WILLING TO HELP. Mercedes is a quality product which can sell itself, but without quality employees, the produc well-informed, and MOST IMPORTANTLY WILLING TO HELP. Mercedes is a quality product which can sell itself, but without quality employees, the product sales diminishes. More

Mr. Whetstone made me feel like I was one of the family. Mr. Whetstone had great people skills, along with away of making you feel comfortable in your purchase. Mr. Whetstone had great people skills, along with away of making you feel comfortable in your purchase. More

This was our second purchase from Wes Whetstone and I highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very pa highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very patient with my undecided husband and they handled every curveball he threw at them with professionalism, patience and humor. Once the decision was made, the rest of the process was easy. We drove away in our new car two happy customers. More

My experience with this dealership was very professional. I felt that my questions were answered honestly. They gave me every opportunity to review all my payment options and was patient when I needed time t I felt that my questions were answered honestly. They gave me every opportunity to review all my payment options and was patient when I needed time to make a decision. My best experience ever with a dealership. No one hounded me. More

We really were on the verge of changing from Mercedes (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed th (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed that. Thank you so much for your care and consideration of our past experience. More

Barry London made the experience of buying a Mercedes very special. His warm manner made my wife and I very comfortable. The relaxed and professional manner of the entire staff was consistant with the pe very special. His warm manner made my wife and I very comfortable. The relaxed and professional manner of the entire staff was consistant with the perception of what a Mercedes dealership should be. I would strongly recommend Barry to anyone looking for a Mercedes. More

Our experience with Mercedes Benz of Hagerstown was very delightful. Barry made both my wife and I feel at home when we visited. There was no pressure to buy now and there was never a time that I felt Bar delightful. Barry made both my wife and I feel at home when we visited. There was no pressure to buy now and there was never a time that I felt Barry was being pushy. When Barry was not available other staff member answered questions and seemed to really be dedicated to the dealership and no selfishness. Barry took time to listen to our wants and needs on our new vehicle and an order was placed to get the ideal vehicle we wanted. Barry was very organized when contacting us at specified intervals and no more than requested. What a great experience and I would recommend this dealship to anyone. More

This is our first Mercedes Benz, didn't ever really think we'd be able to own one. Mercedes Benz of Hagerstown made it possible and those we worked with were efficient, courteous and very helpful. Not only we'd be able to own one. Mercedes Benz of Hagerstown made it possible and those we worked with were efficient, courteous and very helpful. Not only would I recommend the dealership and sales people, I will definitely be back for, hopefully, a NEW Mercedes Benz in the future! More

This was the best new car buying experience that I have had. The overall experience was outstanding. This dealership (and especially our salesperson, Barry) made the experience friendly, efficent, inform had. The overall experience was outstanding. This dealership (and especially our salesperson, Barry) made the experience friendly, efficent, informative, and enjoyable. If I purchase another new car I would not consider another dealership nor another salesperson. More

Handled our transaction exactly how we asked. Took our new car home the same day. Very accommodating, brought paperwork and trade in accessories the next day. Have spoken twice with dealership since bri new car home the same day. Very accommodating, brought paperwork and trade in accessories the next day. Have spoken twice with dealership since bringing the car home and all were very helpful. Certainly are there to help and explain. More