Mercedes-Benz of Hagerstown

When we left home on Saturday afternoon to visit Hagerstown Mercedes-Benz Dealership, we had no intentions of purchasing a new vehicle that day. Our goal was to learn more about the vehicle and do Hagerstown Mercedes-Benz Dealership, we had no intentions of purchasing a new vehicle that day. Our goal was to learn more about the vehicle and do some comparison shopping. Upon our arrival at the dealership, Barry London came out to greet us. He was warm, friendly and welcoming. Bary shared his extensive knowledge of the vehicle which included its structure, the options, as well as the comparison to other vehicles. During the test drive, he sat in the back seat and explained the vehicle. Upon our return to the dealership after the test drive, he continued to share information about the vehicle. He did not use any high pressure sales tactics which we very much appreciated. Then he asked if we would be trading our 4-Runner. We were unsure but he advised that he could give us an idea of the value. Barry alone with the Sales Manager answered our questions and made us feel comfortable with a decision to buy a Mercedes. They were very thorough, efficient and after some discussion, we made the final decision to purchase our first Mercedes. Barry seemed proud of this dealership and we got the feeling that he really enjoys his job. It was a pleasure working with him. More

Our experience buying a car from Mercedes Benz of Hagerstown was an enjoyable one. Every aspect of the transaction was handled with ease and professionalism. We are extremely pleased that we chose Hagerstown was an enjoyable one. Every aspect of the transaction was handled with ease and professionalism. We are extremely pleased that we chose this dealership. More

I would like to thank everyone at the dealership for a very professional leasing experience. I received the highest of professionalism from the first telephone call to the signing of the agreement. very professional leasing experience. I received the highest of professionalism from the first telephone call to the signing of the agreement. More

All of the employess I have named were friendly, well-informed, and MOST IMPORTANTLY WILLING TO HELP. Mercedes is a quality product which can sell itself, but without quality employees, the produc well-informed, and MOST IMPORTANTLY WILLING TO HELP. Mercedes is a quality product which can sell itself, but without quality employees, the product sales diminishes. More

Mr. Whetstone made me feel like I was one of the family. Mr. Whetstone had great people skills, along with away of making you feel comfortable in your purchase. Mr. Whetstone had great people skills, along with away of making you feel comfortable in your purchase. More

This was our second purchase from Wes Whetstone and I highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very pa highly recommend this dealership. Wes if so friendly and helpful and he knows everything about the cars and their features. They were all very patient with my undecided husband and they handled every curveball he threw at them with professionalism, patience and humor. Once the decision was made, the rest of the process was easy. We drove away in our new car two happy customers. More

My experience with this dealership was very professional. I felt that my questions were answered honestly. They gave me every opportunity to review all my payment options and was patient when I needed time t I felt that my questions were answered honestly. They gave me every opportunity to review all my payment options and was patient when I needed time to make a decision. My best experience ever with a dealership. No one hounded me. More

We really were on the verge of changing from Mercedes (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed th (after 25 years) feeling that the company is backing away from using quality products in their vehicles but our experience with Hagerstown changed that. Thank you so much for your care and consideration of our past experience. More

Barry London made the experience of buying a Mercedes very special. His warm manner made my wife and I very comfortable. The relaxed and professional manner of the entire staff was consistant with the pe very special. His warm manner made my wife and I very comfortable. The relaxed and professional manner of the entire staff was consistant with the perception of what a Mercedes dealership should be. I would strongly recommend Barry to anyone looking for a Mercedes. More

Our experience with Mercedes Benz of Hagerstown was very delightful. Barry made both my wife and I feel at home when we visited. There was no pressure to buy now and there was never a time that I felt Bar delightful. Barry made both my wife and I feel at home when we visited. There was no pressure to buy now and there was never a time that I felt Barry was being pushy. When Barry was not available other staff member answered questions and seemed to really be dedicated to the dealership and no selfishness. Barry took time to listen to our wants and needs on our new vehicle and an order was placed to get the ideal vehicle we wanted. Barry was very organized when contacting us at specified intervals and no more than requested. What a great experience and I would recommend this dealship to anyone. More