Mercedes-Benz of Hagerstown

This is our first purchase Mercedes-Benz purchase and we have already recommended this dealership to friends and family. Wes was extremely helpful and patient during the process. He went out of his way to m have already recommended this dealership to friends and family. Wes was extremely helpful and patient during the process. He went out of his way to make sure we fully understood the features and answer any and all questions we had about our new vehicle. Wes's attentiveness and customer service was wonderful, making our car buying experience very enjoyable I need to add to this; As you know, after a few days you always think of more questions or have little things that you try to do on the vehicle that your not sure how to do. Well, a quick stop by the dealership and I didn't even make it to the front door before I was met with a smile and a handshake with the question from Wes "what can I help you with my friend", after a brief explanation of what I'd forgotten to ask. Wes took the time to answer all my question and sent me on my way feeling great about making the decision to purchase here and with the assurence that any need anytime would be met. Thank You Wes it was and is a pleasure doing business with you! More

This was my first Mercede-Benz purchase. A huge part of This was my first Mercede-Benz purchase. A huge part of the reason I purchased this vehicle was due to the amazing amount of personal attention of th This was my first Mercede-Benz purchase. A huge part of the reason I purchased this vehicle was due to the amazing amount of personal attention of the sales staff (specifically Barry London). I would tell anyone looking for a new/used vehicle to make sure they contact Mercedes-Benz of Hagerstown before looking anywhere else. Sincerly, Frank Marcotullio More

I went to three Mercedes dealers within a 50 mile radius. Younger in Hagerstown was far more professional and trained than their counterparts in Rockville and Ellicott City. Barry,. Andre and Rob are all v Younger in Hagerstown was far more professional and trained than their counterparts in Rockville and Ellicott City. Barry,. Andre and Rob are all very skilled and friendly. I would highly recommend this dealership. More

Andre Taylor knew what he was talking about and did not waste my time following a script that did not take into account where I was in the sale. Instead, he keyed in on what was of interest to me and fill waste my time following a script that did not take into account where I was in the sale. Instead, he keyed in on what was of interest to me and filled in all the areas that made my decision easier. More

Barry provided great customer service (even before I purchased a car). Great experience from the whole team! This is my second Mercedes from this dealership. Wonderful. Thanks! purchased a car). Great experience from the whole team! This is my second Mercedes from this dealership. Wonderful. Thanks! More

This has been the 8th vehicle we purchase from the Younger Motor Group and there is no reason to go anywhere else. My hats off to Justin Harbert for running an incredible dealership. Also, many than Younger Motor Group and there is no reason to go anywhere else. My hats off to Justin Harbert for running an incredible dealership. Also, many thanks to Wes for making this deal happen and to Austin for being the best finance guy at any dealership in the country. Keep up the great work we appreciate your friendliness and professionalism. More

This is the second vehicle I have bought from this dealership. The first experience was great and so was this one. The sales person is Friendly and very knowledgeable and a pleasure to work with. I dealership. The first experience was great and so was this one. The sales person is Friendly and very knowledgeable and a pleasure to work with. I would recommend this dealership to my friends. More

My wife and I bought a 2008 C class from Barry London several years ago. When we began looking to upgrade, Barry was our first stop. We were not disappointed. Barry has a wonderful sense of humor and rea several years ago. When we began looking to upgrade, Barry was our first stop. We were not disappointed. Barry has a wonderful sense of humor and really made the whole experience of buying a 2012 E class a real treat. We got a good price as the car was lightly used. We got the best of both worlds as our purchase while used, had only 5,600 miles on it. We got the "used car" 100,000 mile warranty while buying a lightly used car that was practically brand new. I would highly recommend to the readers of this review that you go and talk to Barry London when purchasing a vehicle from Mercedes Benz of Hagerstown and to do so before going anywhere else to purchase a vehicle, new or used. I would also like to compliment Service Advisor Adam. When I brought in my "old" Mercedes for routine service, I got Adam as my advisor. Adam put me in a new E class loaner vehicle and kindly showed me how to adjust everything to my needs and liking. I was so impressed with how Adam treated me that I raved about the service to my wife, pricipal driver of our Mercedes. Adam made me feel valued and special as a customer. I cannot describe well enough the treatment that I recieved after Adam introduced himself. I want Adam as my Service Advisor when ever our Mercedes comes to visit for service. To conclude, businesses today look for long term relationships with their customers. Both Barry and Adam have accomplished this with my wife and I. I do not know the hours these men work or how much money they make, but they cannot be paid well enough for their customer service efforts. If any reader of this review has control over how much money these two gentlemen earn , please pay them more. It will be monies well invested. More

Barron is a great salesman with a wonderful attitude. It's because of that reason and his knowledge of the car, that sold me. Thanks It's because of that reason and his knowledge of the car, that sold me. Thanks More

I bought my new 2012 E350 to replace a 2009 ML320 because of issues with the ML320. I love the car and the dealership worked very hard to insure that my husband and I were happy with the purchase. They und of issues with the ML320. I love the car and the dealership worked very hard to insure that my husband and I were happy with the purchase. They understood our dilema and were understanding and made us feel comfortable. The car is just a dream and Barry London, Rob Buchanan, and Marty Gillions were very patient and helpful during the process. Barry London took time to explain all the features of my new car and was available whenever I needed him. He was professional, energetic, and knowledable. Thank you Mercedes Benz of Hagerstown! Debbie Bennett, Charles Town, WV More