Mercedes-Benz of Hagerstown

Wes was an excellent sales rep and very knowledgeable. The dealership has a very good location, easy to find. We were very pleased with our overall purchase. The dealership has a very good location, easy to find. We were very pleased with our overall purchase. More

I had a 2006 Lexus RX400H that I wanted to trade for a new car. Had driven Lexus cars since 1988. I went to Mercedes of Hagerstown to investigate options other than Lexus. I met Mr. Andre Taylor who spent new car. Had driven Lexus cars since 1988. I went to Mercedes of Hagerstown to investigate options other than Lexus. I met Mr. Andre Taylor who spent quite some time with me discussing the ML350, both pre-owned and new. I was so impressed with his knowledge and with what I saw in the ML350 that I brought my wife back to meet him. At that time we drove a new ML350 and loved it. We discussed a preowned 2010 and a new 2011. My wife was very impressed and Mr. Taylor helped us find a new ML350 that was just what we wanted. They offered us considerably more on the RX 400H than Lexus was willing to offer, and gave us a great price on the new ML350. Throughout the experience Mr. Taylor was incredibly friendly, forthright and non-pressuring. The paper work took only minutes and was very well explained by Justin, the GM. We drove home a new ML350 and love it. Living in West Virginia, we can now go to Hagerstown for service rather than all the way to Rockville, Maryland. I can state unequivocally that this was the best car searching and buying experience I have ever had. More

Overall, my experience at Mercedes Benz of Hagerstown was very good. My questions were answered and my request for a vehicle with specific features was met. I would not hesitate to recommend Mercedes Benz very good. My questions were answered and my request for a vehicle with specific features was met. I would not hesitate to recommend Mercedes Benz of Hagerstown to family or friends. More

Highly recommend Barry London at Mercedes Bentz in Hagerstown for your sales person. He spent weeks in helping us narrow down the kind of car that fit our life style and budget by keeping in contact b Hagerstown for your sales person. He spent weeks in helping us narrow down the kind of car that fit our life style and budget by keeping in contact by phone and emailing us video's of various cars. I can't say enough about the service and care Mercedes Bentz of Hagerstown has given us over the years. More

This Dealership was wonderful! I live in Virginia so I actually purchased my car over the phone. The sales team was great in every way plus they gave me the best deal of the 3 MB dealerships I had contac actually purchased my car over the phone. The sales team was great in every way plus they gave me the best deal of the 3 MB dealerships I had contacted. My car was ready when I arrived just signed the papers my salesman, Barry London went over the basic features of the car and I was off. I would highly recommend Barry and this dealership! More

Barry London was so helpful and knowledgable. He worked not only on our time frame but also our price range. He assisted us in finding the perfect ML550 for our family and we couldn't have asked for a smo not only on our time frame but also our price range. He assisted us in finding the perfect ML550 for our family and we couldn't have asked for a smoother transition from our old car into our new Mercedes. After leaving Mercedes and going with Cadillac we in 2010 it didn't take us long to see we had to go back to the Mercedes family. Barry London is a perect example of why we came back to the Mercedes family. Service, price and customer service is outstanding. Thank you Barry and Mercedes Benz of Hagerstown for all you have done. Rich and Kim Rosenberry More

Was very pleased with the personal service given by our sales rep Wes Whetstone. He explained everything in detail, was very friendly and made me feel welcome. Just hours earlier I had received very poor s sales rep Wes Whetstone. He explained everything in detail, was very friendly and made me feel welcome. Just hours earlier I had received very poor service from the Nissan dealer up the street and decided to check this place out. Glad I did, the next day I drove off the lot with a 2011 E350! More

It was a real pleasure working with Barry London. He was knowledgeable about the car we bought. He showed patience ,expertise and there was no pressure which really clinched the sale.We saw the car Thursday knowledgeable about the car we bought. He showed patience ,expertise and there was no pressure which really clinched the sale.We saw the car Thursday and drove it home on Saturday. We are very satisfied customers and even recommended a car to our son in law. More

I will start by saying I am not your typical MB buyer and from the first phone contact to the final sale I was treated with respect I couldn't get at a chevy dealer. The whole experience made it a pleasure t from the first phone contact to the final sale I was treated with respect I couldn't get at a chevy dealer. The whole experience made it a pleasure to buy the car. The aftercare has been top notch also. More

Mike did a wonderful job describing the features and Mike did a wonderful job describing the features and benefits of the car! He was patient with answering our questions and took his time with us and w Mike did a wonderful job describing the features and benefits of the car! He was patient with answering our questions and took his time with us and we did not fell that we was being rushed through. It was a busy day but he took the time to make us feel special. Thanks to the whole staff at your dealership the buying experience was a pleasant one! And just because we talked with Mike and made our dealings with Mike we know that there was many people behind the scenes to help make it all happen! Thanks Terry and Tim Berkley More