Mercedes-Benz of Hagerstown

very good experience,, worked well with the price negotiations and met my needs on my used 2005 corvette,they were very friendly and provided very fast service,,it was a pleasure to deal with this f negotiations and met my needs on my used 2005 corvette,they were very friendly and provided very fast service,,it was a pleasure to deal with this fine group of salesmen,, thank you More

Salesperson was professional. No pressure, made you feel welcome. Next time I shop for a car I will go to this dealership 1st before I would look anywhere else welcome. Next time I shop for a car I will go to this dealership 1st before I would look anywhere else More

The customer service was terrific. It was personable and low pressure. Mike and Barry (who filled in while Mike was on vacation) took their time and were willing to show me all the features of my vehicle. low pressure. Mike and Barry (who filled in while Mike was on vacation) took their time and were willing to show me all the features of my vehicle. I have had my other benz serviced there too and the service dept was extremely helpful as well. Great experiernce! More

Adam was very helpful in evaluating a used Mercedes that I purchased from a non Mercedes dealer. He quickly arranged a service visit, evaluated the one problem that I knew the car had (steering rack proble I purchased from a non Mercedes dealer. He quickly arranged a service visit, evaluated the one problem that I knew the car had (steering rack problem) and also provided suggestions for a few other items that he felt should be corrected. I was provided with very good communications (both email and phone), honest evaluations of problems, and quality work for the repairs. All work was done on time and at the price quoted. More

Mike was very helpful with my car selection. Based on the price I could afford, he showed me what was available to me. He realized that I needed more cargo space then a sedan would allow me and led me t the price I could afford, he showed me what was available to me. He realized that I needed more cargo space then a sedan would allow me and led me toward the ML350. Mike never pushed the sale but rather informed me of the benefits of the car, took me for a test drive and let me decide if I wanted to purchase the vehicle. I left the dealership in my new car feeling unstressed and pleased with my purchase. The finance person quickly got me through the paperwork so I could get out and enjoy my day. More

We had an excellent experience with Merceds Benz of Hagertown. The dealership is a delight to work with. Richard Paden made us aware of a great special in June. Robert Buchanan handled the deal; he was Hagertown. The dealership is a delight to work with. Richard Paden made us aware of a great special in June. Robert Buchanan handled the deal; he was very helpful and pleasant. Michael Lavrenchik showed us all of the details, etc on our new vehicle. He was very informative and great to work with. I would highly recommend this dealership! More

Mike was a pleasure to work with. He was professional, engaging, and worked with me the way I wanted to work the deal. He didnt force anything, and kept the process easy and enjoyable. engaging, and worked with me the way I wanted to work the deal. He didnt force anything, and kept the process easy and enjoyable. More

Richard worked very hard to suit my needs. He went above and beyond the call of duty to meet with my wife and explain every detail regarding the vehicle and answered every question (which were numerous). H and beyond the call of duty to meet with my wife and explain every detail regarding the vehicle and answered every question (which were numerous). He's a true professional and while he was often pulled away to handle other customers he always apologized for his absence. Additionally, he came across as a very nice guy which I believe him to be....thanks Richard! More

Great experience. MikeL was very customer focused without being pushy. Everything that I would expect from a MB experience. next time I will return to look at a MB. being pushy. Everything that I would expect from a MB experience. next time I will return to look at a MB. More

I recently purchased another car from MB of Hagerstown. As always, the service was great and so were the people. I dealt with Barry primarily on the sale. Good, nice salesman. He kept in touch with me i As always, the service was great and so were the people. I dealt with Barry primarily on the sale. Good, nice salesman. He kept in touch with me in a friendly and informative manner about the vehicle I was looking to and ultimately purchased. I also dealt with Mike in Barry's absence. Mike couldn't have been more helpful. Lastly--I also dealt with Rob and Austin in the finance department. Both were very helpful. I have know Austin for a long time--class act. The entire experience was first class--as always. More