Mercedes-Benz of Hagerstown

My most recent experience with Adam and the MB of Hagerstown service department was exemplary as always. Adam is professional, polite and thorough. His attention to detail and demonstrated will Hagerstown service department was exemplary as always. Adam is professional, polite and thorough. His attention to detail and demonstrated willingness to do whatever it takes to ensure our satisfaction is a tribute to the quality of your dealership. From the purchase of our vehicle, through the few maintenance appointments we have had, we are treated with respect, professionalism and courtesy. A truly special place to do business! More

Everything was very smooth and the work was done correctly and on time. A loaner car was available upon my arrival and the vehicle repair was done ahead of schedule. correctly and on time. A loaner car was available upon my arrival and the vehicle repair was done ahead of schedule. More

As always, my latest service visit at MB of Hagerstown was great. The staff is knowledgeable and friendly, my vehicle is serviced promptly,and the accommodations (lounge,restrooms, etc.)are clean and wel was great. The staff is knowledgeable and friendly, my vehicle is serviced promptly,and the accommodations (lounge,restrooms, etc.)are clean and well appointed. I'm just starting to work with a member of the sales staff (Barry London) on a possible vehicle sale and he is also a pleasure. Quite honestly, I've looked at other luxury brands (i.e., BMW and Volvo) but the dealership at Hagerstown keeps me coming back to Mercedes. More

The service was professional from Alex to Linda Clark. I still say you are too expensive!!!! I really appreciate the full assessment of my Mercedes. It gives me a liesurely view to plan my future repairs an still say you are too expensive!!!! I really appreciate the full assessment of my Mercedes. It gives me a liesurely view to plan my future repairs and the associated costs. More

Alex Folz always provides excellent communication to let me know what is happening and what I can expect from the work being performed on my car. It was very helpful to see the service recommendations so t me know what is happening and what I can expect from the work being performed on my car. It was very helpful to see the service recommendations so that I can plan for my next service visit to take care of the things I chose to defer during this visit. The car is always returned to me fully washed and clean; something I appreciate since I rarely get around to that on my own. The service that I receive at Mercedes Benz of Hagerstown is always exemplary. More

I was quite happy with my recent service experience. When I called to set up the appointment, the "scheduler" was knowledgeable, and friendly. When I came in, Adam was efficient and pleasant. I called to set up the appointment, the "scheduler" was knowledgeable, and friendly. When I came in, Adam was efficient and pleasant. More

Andre Taylor is a very efficient and informative salesperson. He was very helpful in arriving at a price that we could agree with. The Mercedes E class That we purchased is everything I wanted in salesperson. He was very helpful in arriving at a price that we could agree with. The Mercedes E class That we purchased is everything I wanted in a car. Andre was very thorough in explaining the many features even after we had committed to the sale. He took the extra time to ensure that we knew our vehicle by explaination of each system of the car. It was a good car buying experience and I feel that I will always own a Mercedes and will look up Andre and Hagerstown Mercedes for that purchase. More

I was impressed at how quicly they got me in and out when it was time to sign all the papers. I've been to dealerships where that process has taken hours, and it makes me very anxious because I'm missing wor it was time to sign all the papers. I've been to dealerships where that process has taken hours, and it makes me very anxious because I'm missing work to be there. Mike got me in and out the door with the new car within 20 minutes, had the car waiting with the AC all the way up, since it was 100 degrees outside. More

Just have to say i buy a lot of used cars, been to a lot of dealers, and yes they are the best. I worked with Barry London, Great guy easy to deal with. He even sent me a video of the car i was going to loo of dealers, and yes they are the best. I worked with Barry London, Great guy easy to deal with. He even sent me a video of the car i was going to look at, so theire was no guessing on what i was going to see. I will be back again. Thanks again guys!! More