Mercedes-Benz of Hagerstown

Wes was great and as a sales representative, he was the "face" of MB of Hagerstown. Wes was courteous, expeditious, low-pressure, and genuine in our car-buying experience. We trusted him and felt that he "face" of MB of Hagerstown. Wes was courteous, expeditious, low-pressure, and genuine in our car-buying experience. We trusted him and felt that he was not patronizing toward us or just trying to sell us a car, but he was sincere in the quality of the product and in our interest in purchasing it. Thank you, Wes...and to Austin Shemon, the Finance Director, who was also personable and sincere and made the paperwork part of the car-buing experience go smoothly. More

Just driving home, and walked in to look at a used MB. Drove out with a new 2013 CLS 550. No pressure just courteous, frienly, and informative service. Highly recommend. Pete Drove out with a new 2013 CLS 550. No pressure just courteous, frienly, and informative service. Highly recommend. Pete More

Mike was personable and fun to work with. He was very informative and helped us make the best choice for us. He took his time to thoroughly explain everything we needed to know about operating the car an informative and helped us make the best choice for us. He took his time to thoroughly explain everything we needed to know about operating the car and the MBrace2. Rob was very personable as well and went out of his way to get us the best deal and work out the specifics of our lease. More

Although I'm definitely not a "car every two years" kinda guy, at my age (approaching 50), I've been through the hoops a few times, yet I can assure you that my experience at Mercedes Benz of Ha years" kinda guy, at my age (approaching 50), I've been through the hoops a few times, yet I can assure you that my experience at Mercedes Benz of Hagerstown today, was far and away the fastest, easiest, and most uncomplicated experienced I could have possibly imagined! I quite literally thought that both Barry and Rob (new car manager), were merely kidding (as I had just dropped a personal check on the desk), when Rob said it shouldn't be any problem to drive the car home "today". They Weren't kidding! More

Excellent experience! I would highly recommend this dealer to others! Both Barry London and Austin Shemon were knowledgeable and a pleasure to work with. This is our 2ND purchase from Mercedes Benz of dealer to others! Both Barry London and Austin Shemon were knowledgeable and a pleasure to work with. This is our 2ND purchase from Mercedes Benz of Hagerstown and won't be our last! More

I have bought 6 cars from MBof Hagerstown and I think they are the best dealer anywhere. Not only from the moment of sale, but to the repair dept.they are friendly, knowledgable and professional. Mile La they are the best dealer anywhere. Not only from the moment of sale, but to the repair dept.they are friendly, knowledgable and professional. Mile Lavrenchik was helpfull and gave me very personal service and a very fair price. I would highly recommend this dealer to anyone and I have done so in the past. More

From the minute I got out of my car and said From the minute I got out of my car and said "Hi" to Rob on the lot, I felt at ease and welcome. He directed me to Barry and it got even better. From the minute I got out of my car and said "Hi" to Rob on the lot, I felt at ease and welcome. He directed me to Barry and it got even better. No pressure, which has made auto shopping a real pain in the past. You know, vultures descending on a piece of meat. Instead, I was offered a Coke, my questions were answered intelligently, the options were explained, and even though I was looking a bit scruffy that day, they let me take the car home so my wife could take a look at it. I already had a very low interest rate approved at my credit union but Rob was able to beat it, thereby saving me a bit of change. He's also a wiz at getting the paperwork part of the transaction done quickly. We had been looking at Cadillac CTS models at six different dealerships in four states over the last week or so, and within 6 hours of first seeing the C300 and meeting Barry, I was set on purchasing at Mercedes Benz of Hagerstown. 9 AM the next morning, we picked up a freshly detailed, beautiful C300. And after Barry made sure we understood which knobs did what, and how to use the hands free phone, and mounted the tags, we were off. These guys were a real pleasure to work with and I will be sure to pass my recommendation on to family, friends and co-workers. Somehow, I don't think my first Mercedes will be my last Mercedes and I know where I will be buying it. More

These ratings are based on Mike Laverenchik my sales rep and all the great folks of Marcedes Benz of Hagerstown, which worked out a great deal on the trade in of my Infiniti and made the purchase of my 2010 and all the great folks of Marcedes Benz of Hagerstown, which worked out a great deal on the trade in of my Infiniti and made the purchase of my 2010 C63 AMG, owning a Mercedes has never been about status but about racing. I am a racer at heart and I have watched Mercedes on TV since 1984 and am a huge fan of Formula 1, which Mercedes now have a factory works team again as well as the highly successful McLaren Mercedes. I am 41 years old and this was the easiest most pleasant car buying experience I have ever had. I always used to have to haggle to the end for the deal I have wanted and it was all easy and friendly and also one of the best parts living in Hagerstown, I was able to keep my business local and NOT have to ride to Washington D. C./ Balitmore area for a good deal. Hats off to all you folks at MB of Hagerstown. I would recommend you to anyone. Alot of people in racing look at Ferrari almost as a religion. I liken Mercedes in the same fashion. I truly believe it is the best car in the world! Thanks for helping me live the dream. Hopefully many happy returns in the future. More

This is our second purchase from this dealership (our first new purchase). The reason we chose to purchase another Mercedes-Benz is because of the customer service. From sales to service this dealership first new purchase). The reason we chose to purchase another Mercedes-Benz is because of the customer service. From sales to service this dealership has blown all other dealerships we have ever dealt with away. Wes Whetstone has sold us both of our vehicles and is awesome! He remembered things from our first purchase, three years ago, that we had forgotten. Mike Lavrenchik was also great. He answered questions for us at the recent open house and was very knowledgeable as well. Thanks to everyone who made the process easy and answered every question we asked thoroughly. We love our new GLK! More