Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hagerstown
Hagerstown, MD
2,494 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,494 reviews
September 30, 2023
This is my 5th Mercedes Benz purchase from this Dealership. Service and attention to detail is what keeps me coming back! It is second to none. Dealership. Service and attention to detail is what keeps me coming back! It is second to none. More
by Fadaniels66
Employees Worked With
September 30, 2023
The place was absolutely pristine, staff very welcoming and professional and the variety of snacks was a great touch! and professional and the variety of snacks was a great touch! More
by Haitigirl
Employees Worked With
Other Employees :
Lexi Livelsberger
September 28, 2023
Barry London and team at M-B of Hagerstown worked to get me into my vehicle of choice and right at budget. Their professionalism was refreshing. Great job! me into my vehicle of choice and right at budget. Their professionalism was refreshing. Great job! More
by bhat0
September 25, 2023
WE have visited MBENZ Hagerstown number of times and it always has been a great experience always has been a great experience More
by matriq
September 25, 2023
Barry is exceptional! Love working with him. So easy, fast, and efficient! I’ll be back ! Love working with him. So easy, fast, and efficient! I’ll be back ! More
by kkinsey91
Employees Worked With
Other Employees :
Lexi Livelsberger
September 15, 2023
Kyle is very personable & professional making for a pleasant experience. Highly recommend not stereotypical dealership. pleasant experience. Highly recommend not stereotypical dealership. More
by Karl & Sharen
Employees Worked With
September 14, 2023
The customer service at this dealership was great. Barry was the sales rep that assisted me. Everyone at this dealership was awesome. Barry was the sales rep that assisted me. Everyone at this dealership was awesome. More
by alvabranson
Employees Worked With
September 09, 2023
Friendly sales staff with a no pressure atmosphere. Thanks to Barry London and Christine Thomas I had a great car buying experience. Thanks to Barry London and Christine Thomas I had a great car buying experience. More
by tyjaouni
August 26, 2023
He was very helpful and new everything about the car. Made the experience very easy and fast. Made the experience very easy and fast. More
by hectorcontreras
Employees Worked With
August 24, 2023
Stopped by the lot and Kyle was so nice, informative and non-pushy. After several looks at different vehicles, he helped me purchase my first Mercedes and even stayed after closing helping. Awesome experien non-pushy. After several looks at different vehicles, he helped me purchase my first Mercedes and even stayed after closing helping. Awesome experience and will use them next time a I need a vehicle. More
by cvillarreal1
Employees Worked With
Other Employees :
Lexi Livelsberger
