Mercedes-Benz of Hagerstown

Richard was very nice and extremely helpful. He made purchasing a vehicle out of state extremely easy and a very pleasant experience. He gave me all of the information that I needed and answered all th purchasing a vehicle out of state extremely easy and a very pleasant experience. He gave me all of the information that I needed and answered all the questions that I had so that I was fully prepared to purchase my car. More

Richard was great to work with. Very good knowledge of the Mercedes product family and his patience as we test drove numerous vehicles was refreshing. He walked us through all the options of purchasing ne the Mercedes product family and his patience as we test drove numerous vehicles was refreshing. He walked us through all the options of purchasing new versus used, all the model options and took great care of us through the whole sales process More

Unequivocally the best service **in the world.** Communication is excellent, price is spot on, and Tom always does excellent work on our '83 300TD. Work was performed in extremely timely fashion an Communication is excellent, price is spot on, and Tom always does excellent work on our '83 300TD. Work was performed in extremely timely fashion and perfectly. I can't say enough great things about this service department! More

Richard went out of his way to make sure the vehicle was the one I wanted and that I knew everything about it. I bought another vehicle from him 2 1/2 years ago and had a very positive experience with him the one I wanted and that I knew everything about it. I bought another vehicle from him 2 1/2 years ago and had a very positive experience with him and that vehicle. The dealership has a very good service program and the one time I had to have work done that lasted a day they gave me a loaner car which I appreciated. More

Barry London was friendly, knowledgeable and very timely in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with in our dealings with him. Michael was also very knowledgeable and helpful. Justin (in finance) was organized, efficient and a pleasure to deal with. I really appreciated the fact that everyone was assertive but not overly pushy. I would highly recommend this dealership! More

Very good experience, working with Mike and the dealership was positive. I have fallen short of closing a deal with Mercedes Bena of Hagerstown on two previous occassions but Mike was very attentiv dealership was positive. I have fallen short of closing a deal with Mercedes Bena of Hagerstown on two previous occassions but Mike was very attentive to our deal and followed up very courteously. They replaced the windshield on our E-350 although we could find no problem. It had a small crack that we had missed. More

It has been a pleasure to work with Barry. We came in for It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to It has been a pleasure to work with Barry. We came in for service on our C240 and after picking up our vehicle we talked to Barry about moving up to E-Class. We had questions about a certified E-Class. He was patient in answering all our questions. Even though our car wasn't new, he treated us as if we bought a 2011. We never received this treatment with our other two new Mercedes at our previous dealership. We are very pleased with his character as a salesperson and his respect that he has shown us. We are sure to return to Mercedes Benz of Hagerstown for our next vehicle. Thanks Barry! Harold and Elaine Did I mention too, that the service department is by far the best and efficient. Good job Alex and crew. More

Typical car buying experience in that salesperson would go 'to the back' to talk to the manager about getting us the best deal, but I expected that from the beginning. With that said, our salesperson and t go 'to the back' to talk to the manager about getting us the best deal, but I expected that from the beginning. With that said, our salesperson and the manager did worked with us on a deal we were satisfied with. Staff was friendly but professional. Quick processing and delivery. I would definitely recommend MB of Hagerstown. More

Very professional sales and service departments. Very informative. Have bought several vehicles here and they back up their product with service. Other dealers do not and this is why I purchased vehicle informative. Have bought several vehicles here and they back up their product with service. Other dealers do not and this is why I purchased vehicle here. Will continue to do buisness at MB Hagerstown More

I am 55 years old and by far this was my most enjoyable car purchase ever. I have a MB Dealership wthin 15 minutes of my home but because of the level of service and dedication of Barry London, chose to de car purchase ever. I have a MB Dealership wthin 15 minutes of my home but because of the level of service and dedication of Barry London, chose to deal with MB of Hagerstown, more than 225 miles away. More